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www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
August 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how do this provider and their staff
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www.monahrq.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - Start with a phrase like, “It’s my job to explain things clearly. … If teach-back uncovers a misunderstanding, explain things again using a different approach.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/action-plan-template.docx
August 22, 2018 - current patient panel data, discussions with your coach and team, or observations you’ve made about how things
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
February 05, 2019 - Action Planning for the SOPS Surveys-Overview
6
Overview of AHRQ’s Patient Safety
Priorities
Jeff Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admiral, Assistant Surgeon General, U.S. Public Health Service
AHRQ’s Core Compet…
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady
6
Overview of AHRQ’s Patient Safety
Priorities and Programs
Jeff Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admiral, Assistant Surgeon General, U.S. Public Health Ser…
-
www.monahrq.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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www.monahrq.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/getting-ready.html
August 01, 2017 - Speaking up if you are concerned about anything is one of the things you can do to stay safe. … These instructions may include things like a medication schedule, things to avoid (such as certain activities
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
February 07, 2019 - Ambulatory Surgery Center SOPS: What You Need to Know Webcast
Overview of AHRQ’s Patient Safety
Priorities
Caren Ginsberg, PhD
Director, SOPS and CAHPS Division
Center for Quality Improvement and Patient Safety, AHRQ
6
https://www.ahrq.gov/sops
AHRQ’s Core Competencies
• Research: Invest in research and evid…
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www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - What are the most important things that you look for in your child's healthcare provider and their staff … When you think about the things that are most important to you, how do your child's provider and their
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - And again, you can see some discussion of both things that went right and things that didn't go so right … We can open things up for questions. … And so, there were a
couple things I'm going to cover. … These are really important things for an office to
hear if they want to improve their care and their … We're going to
move to wrap things up to respect everyone's time.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety
Culture™ (SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of H…
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Departme…
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - Well, it's really the way we do things around here. … So it's a little bit different than Just Culture, but it gets at some of the things that
people are … safety plan that was approved by the Health
Care System Board and is annually approved, as well as things … So what I've learned is, as I said, some
things take a lot of time. … Celeste Mayer
I guess over time, because this has been so much a part of the way that we do things,
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - We are actively doing things to improve patient safety ............................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … Things “fall between the cracks” when transferring patients from one
unit to another .............
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
March 22, 2017 - We are actively doing things to improve patient safety ............................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … Things “fall between the cracks” when transferring patients from one
unit to another .............
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - We are actively doing things to improve patient safety
(1
(2
(3
(4
(5
7. … that happen over and over
(1
(2
(3
(4
(5
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one unit to another
(1
(2
(3
(4
-
www.monahrq.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors … a way to open a conversation with a doctor by saying, for example, “I came across this list of five things
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - What are the most important things that you look for in a healthcare provider and the
staff in his or … When you think about the things that are most important to you, how do your provider
and the staff in
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady)
5
Overview of AHRQ’s Surveys on
Patient Safety Culture™
Jeffrey Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admira…
-
www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG
AHRQ’s Surveys on Patient Safety Culture™
(SOPS®) Program
Caren Ginsberg, Ph.D.
Center for Quality Improvement and Patient Safety, AHRQ
5
Agency for Healthcare Research and Quality
• AHRQ is:
► A research and science-based agency of the US Department of Health …