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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
October 29, 2018 - What are the most important things that you look for in a healthcare
provider and the staff in his or … When you think about the things that are most important to you, how do
your provider and the staff in
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - here
53
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
April 01, 2019 - And these gaps, which can be things like clinicians not knowing details
about patients' care or not … And as a result of both of those things, we should see better clinical, cost and satisfaction outcomes … And these are all things
that we achieved through or collected by surveying nurses. … and
imaginative in suggesting how to make things work better for patient care. … Some of those things are not as obvious though.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Edgman-Levitan (opening), Slide 5
A couple of things on the housekeeping side, if you need help and … that helps people lay the foundation for things that we
have learned are very, very important to have … We were there
helping key things up and keeping it moving, but it was led by the people who actually … As I
mentioned earlier, we try to link things to other organizational priorities so that nothing is … We have lots of things that we can act on.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 30,716
How Well Doctors Communicate Composite
8% 17% 75%
27,928
Personal doctor explained things … oersonal doctor respected consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how did this provider and their staff
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - What are the most important things that you look for in a healthcare
provider and his or her staff? … When you think about the things that are most important to you, how do
your provider and his or her … Saw doctor and determined that I could have one of two things.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - 66% 64% 53%
How Well the Child's Doctors Communicate 77% 77% 81% 79% 73%
Child’s doctor explained things … doctor showed respect for what respondent had to say 85% 85% 88% 87% 83%
Child’s doctor explained things … 65% 65% 70% 56%
How Well the Child's Doctors Communicate 80% 81% 83% 75%
Child’s doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - We look at staff actions and the way we do things to understand why mistakes happen in this
pharmacy … When the same mistake keeps happening, we change the way we do things.
C10. … The way we do things in this pharmacy reflects a strong focus on patient safety.
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www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p-fac-notes.html
May 01, 2017 - Not just user preferences, but things like relative humidity or seasonal variation can impact how well … Things like the appearance of the product. What's the visual appearance? … How easy is the product to use, so considering things like automatic dispensing or the amount of pressure … These are all things that need to be included. … Slide 14: Product Evaluation WHO Method One
The questionnaires include things about the demographics
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www.innovations.ahrq.gov/funding/process/award-process/index.html
June 01, 2017 - contact the applicant organization to request additional and/or updated information regarding such things … have been satisfactorily addressed, GM staff prepare a Notice of Award (NOA) indicating, among other things
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
January 01, 2014 - 4
Strongly agree ……... 5
AR3 People in our practice actively seek new ways to improve how we do things … 3
Agree …………….... 4
Strongly agree ……... 5
T0, T1, T2
AR8
FOA Required
It is hard to get things … ... 5
T0, T1, T2
AR14
FOA Required
Leadership in this practice creates an environment where things … T2
AR15
Collaboratively determined
core item
We regularly take time to reflect on how we do things … Collaboratively determined
core item
Most people in this practice are willing to change how they do things
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www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-c.html
May 01, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
January 01, 2020 - The other rows involve things that were less traditional. … Cleary, Slide 64
Factors in mail surveys to consider, evaluate, are things like sponsorship, contact … Some of the things that we've noticed with Medicaid enrollees is that, at least comparing the
standard … I'll comment that one of the interesting and frustrating things that we've seen is we've been
pursuing … Fry (closing), Slide 67
If you're interested in staying up to date with all things CAHPS, we encourage
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - We are actively doing things to improve patient safety
(1
(2
(3
(4
(5
7. … that happen over and over
(1
(2
(3
(4
(5
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one unit to another
(1
(2
(3
(4
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast4-yount.pdf
August 02, 2018 - 33
Patient Safety and Quality Issues
In the past 3 months…
“There are way too many places to chart things … Patient Safety and Quality Issues
34
In the past 3 months…
“There are way too many places to chart things
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www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - For example, the first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when answering the subsequent
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www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
July 01, 2023 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things
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www.innovations.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
May 01, 2018 - wanted
How Well Clinicians Communicate
Q11 Clinicians listen carefully
Q12 Clinicians explain things … Compare ability to deal with social situations to 1 year ago
Q33 Compare ability to accomplish things
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www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
August 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how do this provider and their staff