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www.cpsi.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors … a way to open a conversation with a doctor by saying, for example, “I came across this list of five things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - What are the most important things that you look for in a healthcare provider and the
staff in his or … When you think about the things that are most important to you, how do your provider
and the staff in
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - hard to improve what you can’t measure
we often measure less, rather than more, important things
increased
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
August 23, 2018 - How comfortable are you about suggesting new ways to do things in this practice? … Are there things missing from the program – services or expertise that would be useful to have?
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www.cpsi.ahrq.gov/questions/resources/diagnosis/support.html
November 01, 2020 - Research shows it can even have a positive effect on things such as symptoms and pain.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - successful adopter
Learner: "I don't agree that this change is better than the way we currently do things … Learner: " Thanks, but we have more important things to focus on."
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - Gregg Meyer
One of the most important things we all do in leadership positions is we not only conform … One of the most important things a leader can do is the follow through, is when the front line does the … to our MRSA rates,” all on a
single graphic, they drove home the message that this has an impact on things
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - The Joint Commission offers among other things, a Speak Up™ program which features brochures, posters … Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - office or clinic visit in the last 12 months whose health providers listened carefully,
explained things … for the four CAHPS questions asking about health providers: (1) listening
carefully; (2) explaining things … s office or clinic visit in the last 12 months whose health
providers sometimes or never explained things … or clinic visit in the last 12
months whose health providers always listened carefully, explained things … s office or clinic visit in the last 12 months whose
health providers sometimes or never explained things
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www.cpsi.ahrq.gov/ncepcr/tools/obesity/obpcp3.html
May 01, 2014 - How would you like things to be different? … What would be good things about attaining a healthier weight? … "We've talked about a lot of things today; if you had to pick one to work on, what would it be?"
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Coordination and comprehensiveness of care is one of the key things that the MHQP survey measures in … addition to things like provider and patient communication, knowledge of the patient, access to care … care clinician did not always seem to know the important
information about their medical history or things … of their
operationally-based teams speak to both successes and “ah-ha” moments in terms of why some things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-provider-ny.pdf
August 24, 2018 - How comfortable are you about suggesting new ways to do things in this practice? … Are there things missing from the program – services or expertise that would be useful to have?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - If you do not understand, ask your doctor or nurse to explain things more clearly. … Will I need physical or occupational therapy for help with exercises or relearning how to do things?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - office or clinic visit in the last 12 months whose health providers listened carefully,
explained things … for the four CAHPS questions asking about health providers: (1) listening
carefully; (2) explaining things … s office or clinic visit in the last 12 months whose health
providers sometimes or never explained things … or clinic visit in the last 12
months whose health providers always listened carefully, explained things … s office or clinic visit in the last 12 months whose
health providers sometimes or never explained things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
May 24, 2013 - timely and complete information about
your care
• Ask about and listen to your concerns
• Explain things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
May 01, 2017 - timely and complete information about your care
· Ask about and listen to your concerns
· Explain things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - They attempt remarkable things (provocation and optimism)
They talk about justice
They have a shared
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-use-ready-or-not.pdf
August 27, 2018 - .” - “Don’t
shake your finger at me or tell me all the terrible things that are going to happen to … “Quitting all tobacco use is one of the most important things
you can do for your health.” … and personal.
18 30-Second Message
“Quitting all tobacco use is one of the most important things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Things To Look For
� Did the staff member ask whether Mr. Thomas brought in his medicines? … Things To Look For
� Did the staff member ask whether Mrs. Martin brought in her medicines? … Things To Look For
� Did the staff member ask whether Ms. Santiago brought in her medicines?
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www.cpsi.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
October 01, 2021 - think broadly about patient safety research, we understand that it’s often instructive to compare the things … People tend to remember things that happened recently.