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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - During your most recent visit, did this
provider explain things in a way that was
easy to understand
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-co-success-story_0.pdf
April 01, 2015 - transformation to explore how we could become
collaborators—building off our strengths and
resources to move things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cooperative-context-external.pdf
January 01, 2016 - For “external support,” we are asking you to
consider two things: (1) the tools and activities you were
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
April 13, 2017 - The question can help you work with the team to make improvements or continue doing
the things it
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?”
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - Study the process to identify risk points where things could go wrong and lead to
a recurrence
-
www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
April 01, 2016 - Someone from provider’s office asked if there were things that made it hard for patient to take care
-
www.cpsi.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Alternative approaches include using a “fuzzy” search in which things close to what someone has typed
-
www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapc.html
December 01, 2017 - .
___ know at least three things that bring her comfort.
___ develop a toileting schedule and include … It is important to determine at least three things that bring Mrs. P comfort.
-
www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - If you cannot get the small things right, how can they trust that you will do well with the complicated … Responsiveness refers to the expectation that things should happen in a timely fashion and that people
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide.html
May 01, 2017 - Members on How to Use the Checklist ( Word File , 2.4 MB; Text Version )
This sheet covers necessary things
-
www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mchpcc-ps.html
June 01, 2018 - is defined as reporting that their health provider sometimes or never listened carefully, explained things
-
www.cpsi.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - Healthcare organizations that pursue organizational health literacy (OHL) make things easier for patients
-
www.cpsi.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - Who does best on the things I care about most?
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
September 01, 2021 - EvidenceNOW: A Model for Heart Health and Beyond
B
S
A B
LDL
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S
A
B
HDL
LDL
C
S
A
B
HDL
LDL
C S
A B
LDL
C S
B
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A B
HDL
LDL
C S
A
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A B
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LDL
C S
A
B
HDL
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NATIONAL CENTER
FOR EXCELLENCE IN
PRIMARY CARE RESEARCH
EvidenceNOW: A Model for Heart Health and …
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt-ig.pptx
January 20, 2006 - While listening, they should take notes about things that were critical to either the success or failure … Listed on this slide are some things to avoid.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - While listening, they should take notes about
things that were critical to either the success or failure … Listed on this slide are some things to avoid.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - sentinel events and root causes on the Joint Commission Web site.
5
Communication Considerations
Things … nonverbal
communication
Assumptions
Fatigue
Distractions
HIPAA
Module 3: Communication
‹#›
6
Some things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
September 01, 2015 - to team when appropriate
• Assess their view of QI progress and how
easy/difficult it is to get things … how regular exercise contributes to better function for
people with arthritis, or how trying new things … or apparently peripheral to do, but with success, they will take on more
challenging and specific things