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  1. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - During your most recent visit, did this provider explain things in a way that was easy to understand
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-co-success-story_0.pdf
    April 01, 2015 - transformation to explore how we could become collaborators—building off our strengths and resources to move things
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cooperative-context-external.pdf
    January 01, 2016 - For “external support,” we are asking you to consider two things: (1) the tools and activities you were
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
    April 13, 2017 -  The question can help you work with the team to make improvements or continue doing the things it
  5. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Check that you explained things well by using “teach back.” Don’t say: “Do you understand?”
  6. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
    March 13, 2014 -  Study the process to identify risk points where things could go wrong and lead to a recurrence
  7. www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
    April 01, 2016 - Someone from provider’s office asked if there were things that made it hard for patient to take care
  8. www.cpsi.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Alternative approaches include using a “fuzzy” search in which things close to what someone has typed
  9. www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapc.html
    December 01, 2017 - . ___ know at least three things that bring her comfort. ___ develop a toileting schedule and include … It is important to determine at least three things that bring Mrs. P comfort.
  10. www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - If you cannot get the small things right, how can they trust that you will do well with the complicated … Responsiveness refers to the expectation that things should happen in a timely fashion and that people
  11. www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide.html
    May 01, 2017 - Members on How to Use the Checklist ( Word File , 2.4 MB; Text Version ) This sheet covers necessary things
  12. www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mchpcc-ps.html
    June 01, 2018 - is defined as reporting that their health provider sometimes or never listened carefully, explained things
  13. www.cpsi.ahrq.gov/health-literacy/improve/organizational.html
    September 01, 2020 - Healthcare organizations that pursue organizational health literacy (OHL) make things easier for patients
  14. www.cpsi.ahrq.gov/talkingquality/explain/numbers.html
    November 01, 2018 - Who does best on the things I care about most?
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
    September 01, 2021 - EvidenceNOW: A Model for Heart Health and Beyond B S A B LDL C S A B HDL LDL C S A B HDL LDL C S A B LDL C S B S A B HDL LDL C S A BHDL LDL C S A B HDL LDL C S A B HDL LDL C S NATIONAL CENTER FOR EXCELLENCE IN PRIMARY CARE RESEARCH EvidenceNOW: A Model for Heart Health and …
  16. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt-ig.pptx
    January 20, 2006 - While listening, they should take notes about things that were critical to either the success or failure … Listed on this slide are some things to avoid.
  17. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - While listening, they should take notes about things that were critical to either the success or failure … Listed on this slide are some things to avoid.
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
    January 01, 2008 - sentinel events and root causes on the Joint Commission Web site. 5 Communication Considerations Things … nonverbal communication Assumptions Fatigue Distractions HIPAA Module 3: Communication ‹#› 6 Some things
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy
  20. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-6-pf-process.pdf
    September 01, 2015 - to team when appropriate • Assess their view of QI progress and how easy/difficult it is to get things … how regular exercise contributes to better function for people with arthritis, or how trying new things … or apparently peripheral to do, but with success, they will take on more challenging and specific things

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