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  1. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So without further ado I'm turning things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask, what are the most important things that you look for in a health care provider and the … Then we go onto focus about things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.
  3. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    February 10, 2011 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things
  4. www.cpsi.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - 12 months, Not in the past 12 months, Does Not Apply or Don't Know) The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … ( Note: This question asks about things that happened in the past—should use past tense, not present … (negatively worded) ( More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things. F5.
  5. www.cpsi.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
    September 01, 2015 - There are many things you can do to remind yourself to take a pill at the same time each and every day … For instance, your clinician might want you to be careful about the things you eat or drink that are … taking a blood thinner doesn't mean that you have to drastically alter your daily life or stop doing the things … We've explained why your doctor may have prescribed it, and we've shared a number of things to keep in … By doing these things, you are sure to have success in integrating your blood thinner therapy into your
  6. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-self-management.pdf
    August 27, 2018 - of premature aging, like wrinkles Better healing from illness and surgery More money to spend on things … tobacco free ⧠ Plan how you will say “no” if offered a cigarette or other tobacco ⧠ Write down 5 things
  7. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - In your best estimate, how often did the following things happen in your medical office OVER THE PAST … (NOTE: This question asks about things that happened in the past – should use past tense, not present … exchanging accurate, complete, and timely information with: (NOTE: This question also asks about things … (negatively worded) (More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things. F5.
  8. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Leape.pdf
    April 27, 2005 - Culture is most simply defined as “how we do things here,” and every organization has its own way of … doing things. … Because implementation of a new practice almost invariably requires changing how things are done, it
  9. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    March 11, 2016 - In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life
  10. www.cpsi.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod2.html
    February 01, 2023 - Note that if the learner seems to flounder, say there were three things that he/she should have noticed … questions from the learner: Does the learner feel comfortable teaching another co-worker how to do things … But the conversation doesn’t end there because the nurse and the transporter still need to do some things
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    April 21, 2014 - Before I jump into a review of the tool itself, there are just a couple things I'd like you to keep in … Specifically, what are the things that might go wrong if we omit the debrief or we're not consistent … Now, a couple of things to point out on here. … Then, when you start thinking about what you want to actually tackle, try to focus on things that you … Let your staff know along the way how things are working out.
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
    September 01, 2016 - Here are some helpful things to remember: · Have a one-on-one conversation with every person in your … Things to think about when creating your video: · Consider creating a “how to use the checklist” video
  13. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
    April 05, 2018 - Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure that … I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure … that I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure
  14. Coaching Scenarios (pdf file)

    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
    April 24, 2017 - I have made the assignments, and we are going to manage things “the good old fashioned way today. … I have made the assignments, and we are going to manage things ‘the good old fashioned way today. … late, so the charge nurse assumes situational leadership and begins to organize the team and get things
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/sops-nurse-home-items-06-16-21.pdf
    January 01, 2000 - Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know) How often do the following things … Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know) How often do the following things … Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know) How often do the following things … This nursing home is always doing things to improve resident safety. D10.
  16. www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
    May 01, 2017 - Before I jump into a review of the tool itself, there are just a couple things I'd like you to keep in … Specifically, what are the things that might go wrong if we omit the debrief or we're not consistent … Now, a couple of things to point out on here. … Then, when you start thinking about what you want to actually tackle, try to focus on things that you … Let your staff know along the way how things are working out.
  17. H3 Staff Survey (pdf file)

    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-mw.pdf
    January 01, 2014 - People in our practice actively seek new ways to improve how we do things 1 2 3 4 5 6. … It is hard to get things to change in our practice 1 2 3 4 5 11. … Leadership in this practice creates an environment where things can be accomplished 1 2 3 4 5 17 … We regularly take time to reflect on how we do things 1 2 3 4 5 18. … Most people in this practice are willing to change how they do things in response to feedback from
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-post-intervention-va.pdf
    February 23, 2018 - People in our practice actively seek new ways to improve how we do things D. … It is hard to get things to change in our practice I. … Leadership in this practice creates an environment where things can be accomplished O. … We regularly take time to reflect on how we do things P. … Most people in this practice are willing to change how they do things in response to feedback from others
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-conversation-guide.pdf
    May 20, 2021 - It’s kind of amazing that we live in a historic moment where things like this are possible and these … Having a plan for dealing with these things could be useful.” … “Yes, putting things in our bodies when we do not want to can be difficult.” … vaccines to help us make a better America in which we can all live free from fear and return to the things
  20. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pptx
    May 19, 2013 - about how we work with patient and family advisors at our hospital, and give examples of the kinds of things … Your experiences about what went well and what things could be improved help us identify areas for change … This includes things such as forms, health information, medication lists, and discharge instructions. … Did you think there were things we could have done better or differently? … It’s helpful to learn not to take things personally.

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