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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - you timely and complete information about your care
Ask about and listen to your concerns
Explain things
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
January 01, 2013 - • Staff may leave and be replaced by others who
do things differently.
6
Who Will Sustain Practices … rounding
• Observation, chart review
22
Process measures answer the question: “Are we
doing the things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - If you do not understand, ask
your doctor or nurse to explain things more clearly. … • Will I need physical or occupational therapy for help with exercises or
relearning how to do things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 55% 37,418
How Well Doctors Communicate
Composite
9% 17% 74% 34,226
Personal doctor explained things … the Child’s Doctors
Communicate Composite
6% 15% 79% 53,721
Child’s personal doctor explained things … 148,883
Doctors Who Communicate Well
Composite
5% 16% 79% 153,179
Personal doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
-
www.cpsi.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - using a readability formula to assess the text you have written for your quality report, here are some things … Remember that many important things besides length of words and sentences contribute to good writing.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - Clinicians and hospital staff Patients and family
Know how the hospital works and how to get things … Hospital staff and patients know about different things in the hospital and may not always be on the … and family to repeat back in their own words what they need to know or do to be sure you explained things … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
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www.cpsi.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - These checklists typically suggest questions that people can ask, or specific things they should be looking … To keep things simple, they may ignore some attributes or aspects of care that really do matter to them
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/helpsmokers.pdf
May 01, 2008 - No smoking after:
Change the things around you.
- Get rid of all cigarettes and ashtrays
in your home
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
March 11, 2016 - In the last 6 months, did you and someone from this provider’s office talk about things you can do to
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - In the last 6 months, how often did this
provider explain things in a way that was
easy for your child … In the last 6 months, how often did this
provider explain things about your child’s
health in a way
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - I have made the assignments, and we are going to
manage things “the good old fashioned way today.” … little late, so the resident
assumes situational leadership and begins to organize the
team and get things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Can you tell me…”
� “I want to make sure that I explained things clearly.
-
www.cpsi.ahrq.gov/questions/resources/going-home/index.html
November 01, 2020 - When you leave the hospital, there are a lot of things you need to do to take care of yourself. … This guide helps you keep track of all the things you need to do.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - For example, the
first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when
answering the … What are the most important things that you look for in a healthcare
provider and the staff in his or … When you think about the things that are most important to you, how
do your provider and the staff in … When you think about the things that are most important to you, how do your child’s
provider and the
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module2.pptx
March 07, 2019 - Think about why some things went wrong and what could have been done to improve the situation.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ex_roleinfo.pdf
April 24, 2017 - • I am very concerned that she will not have meaningful things to do here.
-
www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - contacted provider's office
How Well Providers Communicate with Patients
Q11 Provider explained things
-
www.cpsi.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - non-urgent appointment as soon as needed
How Well Doctors Communicate
Q12 Doctor explained things
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module9.pptx
March 07, 2019 - 1: Engage in Storytelling
Take 10 minutes to think of a story related to organizational change
What things … Once you have identified an event, think about things that were critical to either the success or failure … Some of the things that empower others include giving people freedom and direction; giving people permission … Listed on this slide are some things to avoid.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - 1 2 3 4 5 9
SECTION C: Communication
How often do the following things happen in your unit … interaction or contact with patients
Your Comments
Please feel free to provide any comments about how things