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Showing results for "things".

1. Strategy 1: Working with Patients & Families as Advisors (Tool 7) (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.pdf
   May 16, 2013 - Key points about your hospital experiences When you or your family member was in the hospital, what things … What things did people say or do that were helpful? … When you or your family member was in the hospital, what things did not go well? … What things did people say or do that were not helpful? … What improvements would you suggest to make things better for other patients and families?

2. Strategy 1: Working with Patients & Families as Advisors (Tool 7) (doc file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_7_Story_Hndout_508.docx
   February 10, 2011 - Key points about your hospital experiences When you or your family member was in the hospital, what things … What things did people say or do that were helpful? … When you or your family member was in the hospital, what things did not go well? … What things did people say or do that were not helpful? … What improvements would you suggest to make things better for other patients and families?

3. CAHPS QI The Case for Improving Patient Experience (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
   January 01, 2011 - And all the other areas of our business if we want to do well with things, we measure them and make sure … One is sort of a general sense of where things are at and how we are doing. … Larry Morrissey Well I think one of the things that we did was to be persistent. … So we tried to look at things that were correlated with that and we felt the communication questions … and you need to bring things up.

4. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
   www.cpsi.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
   June 01, 2017 - Between You and Your Child’s Nurses Q14 Nurses listened carefully to parent Q15 Nurses explained things … Nurses Communicate With Your Child Q8  Nurses listened carefully to child Q9  Nurses explained things … Doctors Communicate With Your Child Q11 Doctors listened carefully to child Q12 Doctors explained things … told parent how to report mistakes Helping Your Child Feel Comfortable Q21 Providers asked about things … a family knows best about child Q35 Hospital had things available that were right for child’s age

5. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
   June 01, 2021 - Q# Beta Version (released 2017) Final Version (released June 2021) Q1 What are the most important things … What are the most important things that you look for in a healthcare provider and their staff? … Q2 When you think about the things that are most important to you, how do your provider and the staff … When you think about the things that are most important to you, how do this provider and their staff … [INSERT OPTIONAL TEXT HERE] Q1 What are the most important things that you look for in a healthcare

6. Staff Member Survey (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-nw.pdf
   August 23, 2018 - opportunities to grow in my work      People in our practice actively seek new ways to improve how we do things … worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others

7. Staff Member Survey for Physicians (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/physician-survey-post-intervention-nw.pdf
   January 01, 2014 - worked      Most people who work in our practice enjoy their work      It is hard to get things … figure out what's really going on      Leadership in this practice creates an environment where things … can be accomplished      We regularly take time to reflect on how we do things      Most … people in this practice are willing to change how they do things in response to feedback from others … can be accomplished: Off We take time to reflect on how we do things: Off People are willing to change

8. FileNewTemplate
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
   March 07, 2019 - Think about how to actually implement those things that TeamSTEPPS® has taught you. … So we’re going to talk about things that are as relevant to myself as they are to all of you who are … All of these things will be important in the planning process. … Or what are the things that they particularly worry about on the front line? … So, look at those things that occur frequently.

9. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
   www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
   March 06, 2013 - How things work at [NOTE: insert hospital name] • Section 5. … As an advisor, there are things that we will ask you to do. … • What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?

10. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - How Things Work at [NOTE: insert hospital name] 12 Section 5. … How things work at [NOTE: insert hospital name] Section 5. … What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?

11. Child Hospital Survey (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.

12. Practice Member Survey Code Book (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - ... 5 AR3 FOA Required People in our practice actively seek new ways to improve how we do things … ...... 4  Strongly agree ........................ 5 AR8 FOA Required It is hard to get things … ........... 5 AR14 FOA Required Leadership in this practice creates an environment where things … can be accomplished: Off We regularly take time to reflect on how we do things: Off Most people in … this practice are willing to change how they do things in response to feedback from others: Off I can

13. Strategy 2: Communicating for Improve Quality (Tool 4) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
    May 24, 2013 - and complete information about your care • Ask about and listen to your concerns • Explain things … Repeat back what they say in your own words to make sure they explained things well.

14. Quality Improvement Study Framework (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
    April 13, 2017 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define … Quality Improvement Study Framework 2 Element Definition Things To Keep in Mind Data Analysis … Appendix K – Quality Improvement Study Framework Study Elements Element Definition Things … Element Definition Things To Keep in Mind Conclusions Describe whether or not the goal was reached

15. SOPS Medical Office Items and Composite Measures (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
    October 04, 2023 - Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know) How often do the following things … Rarely, Sometimes, Most of the time, Always, Does Not Apply or Don’t Know) How often do the following things … When there is a problem in our office, we see if we need to change the way we do things. F5. … 12 months, Not in the past 12 months, Does Not Apply or Don’t Know) The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST

16. What is Self-Management Support? (Video Transcript) | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/ncepcr/tools/self-mgmt/what-script.html
    February 01, 2016 - Things have changed since I was in medical school. … Things are just different in a very good way. … So a lot of the things that we do teach them when they are here maybe three or four times a year has … management support allows us to get patients to empower themselves, to remember the little steps, the little things

17. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - timely and complete information about your care 0TAsk0T about and listen to your concerns 0TExplain0T things … doctors and nurses tell you.0T Repeat back what they say in your own words to make sure they explained things

18. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Child's Doctors 86% of respondents reported that doctors always listened carefully, explained things … Well Doctors Communicate With Your Child Doctors listened carefully to child Doctors explained things … During this hospital stay, did providers ask you about these types of things? … (Q21) • Yes, definitely • Yes, somewhat • No Hospitals can have things like toys, books, mobiles … During this hospital stay, did the hospital have things available for your child that were right for

19. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
    April 13, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each

20. ENSW_Practice_Member_Survey (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - People in our practice actively seek new ways to improve how we do things £ £ £ … It is hard to get things to change in our practice £ £ £ £ £ … Leadership in this practice creates an environment where things can be accomplished 18. … We regularly take time to reflect on how we do things 19. … Most people in this practice are willing to change how they do things in response to feedback from