-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - • Did anyone in this provider’s office ask you if there are things that make it hard for you to take … • Care for mental health
• Did you and anyone in this provider’s office talk about things in your life
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - Sometimes residents make it hard for
nurses and aides to provide care by doing
things like yelling, … In the last 6 months, how often did the
nurses and aides explain things in a way
that was easy for … Personal medical belongings are things like
hearing aids, glasses, and dentures.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - as needed 52% 53% 54% 56% 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things … doctor showed respect for what respondent had to say 87% 86% 88% 87% 85%
Child’s doctor explained things … 5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/EvidenceNOW-BSC-AL-profile.pdf
September 01, 2021 - “One of the things that excites me most about this project is that it provides an opportunity to leverage
-
www.cahps.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - A Worksheet or Checklist
To help people make a decision, you can provide them with:
A list of things
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - What are some things we could do differently that might help residents avoid getting antibiotics if they … What are some things we would want to know before requesting antibiotics for a resident who has symptoms … What are some things we could do to help reduce residents’ risk of a UTI?
-
www.cahps.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
February 01, 2024 - “If I’d go to them and raise a new idea, they were always open to try new things.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - In the last 6 months, how often did your
child’s personal doctor explain things about
your child’s … In the last 6 months, how often did your
child’s personal doctor explain things in a
way that was easy
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - What are the most important things that you look for in a healthcare
provider and their staff? … When you think about the things that are most important to you, how did
this provider and their staff … the previous four questions tend to focus primarily (though not
exclusively) on events – that is, things
-
www.cahps.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - There are four things patients and families want after medical harm has occurred: tell us what happened … When things go wrong: responding to adverse events: a consensus statement of the Harvard Hospitals.
-
www.cahps.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - That includes things like their interactions with their health care providers, like how respectful and … These strategies are things like involving patients in decision making, discussing the context for the
-
www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Interest in Improvement
Say:
Administrators should support staff interest in finding ways to do things … frontline staff are the people closest to bedside processes, they have the greatest insight as to how things … Here are two things you can do to provide positive reinforcement to staff:
Set a goal, and when that … Have they shown a willingness to try new things?
Did they develop a solution to a problem?
-
www.cahps.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
December 01, 2017 - We often measure less, rather than more, important things.
-
www.cahps.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - Identifying things to watch out for when using health care services.
-
www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - medical home
PCMH5
Someone from provider's office asked if there were things
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”
… Use teach back to check if you explained things well. … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cgkit/HowtoReportResultsofCGCAHPS080610FINAL.pdf
August 01, 2010 - Survey
have adopted a draft version known as the Visit Survey that asks patients to report if certain
things … (Visit version): The survey asked patients if their doctors explained things
clearly, listened carefully … make the CAHPS score more like a safety score, in that you would be helping people anticipate
where things … people are accustomed to seeing symbols—mostly, but not only stars—that depict the
relative quality of things … of appointment time
How Well Doctors Communicate With Patients (6 questions)
• Doctor explained things
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/workflow-analysis-qi.pdf
February 01, 2005 - reassign tasks
• Use it to identify gaps or redundancy
• Use it to see how a change will impact the
way things
-
www.cahps.ahrq.gov/health-literacy/research/index.html
January 01, 2024 - Health literacy measures include:
How often health providers explained things in a way that was easy
-
www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
August 01, 2021 - In the last 6 months, did you and someone from this provider’s office talk about things you can do to