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www.cahps.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - Teach-Back
“I've been doing this [primary care] for a long time and didn't realize a lot of things
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www.cahps.ahrq.gov/talkingquality/plan/your-audience/learn-about.html
July 01, 2011 - How To Learn About the Audience for a Health Care Quality Report
Here are some things
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www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Seven Things You Should Know About Urinary Leg Bags infographic ( PDF , 441 KB)
A tool to highlight
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - First, what are the most important things you want from a health plan and its health care
providers
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
February 24, 2011 - Will I need physical or occupational therapy for help with exercises or relearning how to do things?
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - They help doctors by doing many things the doctor does.
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www.cahps.ahrq.gov/practiceimprovement/delivery-initiative/mccannon/index.html
December 01, 2020 - They attempt remarkable things (provocation and optimism).
They talk about justice.
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www.cahps.ahrq.gov/patient-safety/reports/liability/sands.html
August 01, 2017 - When things go wrong: responding to adverse events: a consensus statement of the Harvard Hospitals.
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www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - As you implement changes, there will always be issues to address and challenges to manage; things are … There are many other sources for new ideas or different ways of doing things both within and outside … they are cited as excuses for two of the fundamental barriers to change: the fear of new ways of doing things
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - • Will I need physical or occupational
therapy for help with exercises or
relearning how to do things
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Reiling.pdf
January 01, 2004 - safety
James Reason20 defines “culture” as “shared values (what is important) and
beliefs (how things … interact with an organization’s structures and
control systems to produce behavioral norms (the way we do things … If safety is important to an organization and if an organization
does things with safety in mind, a … Excellence, Wall of Silence, Managing the Risks of Organizational
Accident, and The Psychology of Everyday Things … The psychology of everyday things.
USA: Basic Books; 1988.
12.
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www.cahps.ahrq.gov/news/newsroom/case-studies/201530.html
November 01, 2015 - "It has totally reinvigorated things and empowered people."
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - patient and family to repeat what you
said back to you in their own words to be sure
that you explained things … This road map may include things like
“I can feed myself” or “I can walk 20 steps.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - It is an evidence-based technique to confirm that people have explained
things in a manner others understand
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www.cahps.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - Details that seem trivial to you may be important to your audience, or things that you consider important … After they go through all of the materials, the interviewer can probe further into the things they highlighted
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www.cahps.ahrq.gov/talkingquality/translate/labels/describe.html
January 01, 2023 - The public wants quality reports to be fair so that they are not judging plans or providers on things
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www.cahps.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
March 01, 2021 - This approach focuses on things patients care about, such as pain, symptoms, course of illness, and quality
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www.cahps.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - “It's my job to explain things clearly. … Their decisions will depend on such things as how much pain they are in, how much activity limitation … There are other things you can do to put patients and their family and friends at ease. … Patients don't all want the same things. … Don't leave out little things.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - In the
last 6 months, how often did your drug
therapy team explain things in a way that
was easy to … In the last 6 months, did you and your drug
therapy team talk about things you can do
to maintain