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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-focus-procedure-related-cath-use-transcript.doc
July 08, 2014 - Kennedy is going to talk a little bit about the implementation science part of things and how sometimes … ’re waiting for our first question, this is David Pegues; I’d like to sort of highlight a couple of things … on a monthly basis in all of our units, process of care measures about catheter maintenance do note things
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool15.html
March 01, 2014 - Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity
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Table of Contents
Community Connections: Linking Primary Care Pati…
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www.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - Examples of Health Plan Quality Measures for Consumers
Health plan quality measures typically reported to consumers are a combination of clinical quality (doing the right thing, at the right time, to the right patient) and the health plan member’ experiences with care. Here are some examples of health plan qual…
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www.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - There is a tendency to revert to familiar ways of doing things.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/nurse_empower-slides/How-CUSP-Enables-Nurse-Empowerment-Nov-15-2011-508.ppt
January 01, 2011 - Also help to extinguish the issue of blame and guilt but rather see things from a systems perspective
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www.ahrq.gov/hai/tools/mvp/modules/cusp/learn-from-defects-fac-guide.html
February 01, 2017 - When things are not clear, or when two pieces of information seem to contradict each other, ask more … Say:
It is a weak intervention because humans are fallible and cannot be vigilant about all things
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www.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Warm Handoff Plus
“ Sometimes during a warm handoff thing will come up where the provider will say something and then all of a sudden, the patient says, ‘Well, no, it is really, …’ It makes it a lot easier in that you…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - We also asked about clinician actions following the perceived medical error that “made things worse.” … Not one damn thing [to make things better following the error].
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - Wellstar
Advancing Methods of Implementing and
Evaluating Patient Experience
Improvement Using CAHPS® Surveys
March 3, 2021
Natalie McNeal, MBA, MHA
Wellstar Community Hospice
Our state-of-the-art facilities include:
11
HOSPITALS
300+
MEDICAL
O…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/learn-from-defects-facguide.docx
January 01, 2017 - When things are not clear, or when two pieces of information seem to contradict each other, ask more … SAY:
It is a weak intervention because humans are fallible and cannot be vigilant about all things at
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/3-are-you-ready/cahps-ambulatory-care-guide-section-3.pdf
May 01, 2017 - Aristotle
Employees often are frustrated and angry about the
same things that bother patients and … What to Recognize: People can be recognized for many things. … They can’t
wait to get started, meet new
people, see everything, do
great things.
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/snac-final-report-mar2023.pdf
January 01, 2025 - Subcommittee of the
National Advisory Council:
Informing the National
Action Alliance to Advance
Patient and Workforce
Safety
Final Report: December 19, 2023
Submitted by:
Lucy A. Savitz, Ph.D., MBA on behalf of the AHRQ Subcommittee
Subcommittee of the AHRQ National Advisory Cou…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-engaging-clinicians-051413.ppt
January 01, 2013 - Slide 1
Preventing CAUTI: Engaging Clinicians and Senior Leadership to Implement Change
*
Sanjay Saint, MD, MPH
M. Todd Greene, MPH, PhD
University of Michigan Medical School
Ann Arbor VA Medical Center
Learning Objectives
Describe the methods to engage clinicians in CAUTI prevention
Describe methods to engage l…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/stories-transcript.html
June 01, 2017 - Engaging Staff With Stories: Transcript - Sustainability Module
Carol Culbertson, Director of Nursing
Audubon Surgery Center, CO
Carol: Well, sharing stories with not only my team but with other involved facilities, such as the conference calls that we have done, has been infinitely invaluable,…
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www.ahrq.gov/hai/tools/surgery/modules/on-boarding/overview-slides.html
December 01, 2017 - Things have gone completely wrong on a number of fronts.
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www.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Build Trust in the Sponsor of a Health Care Quality Report
Focus group research consistently indicates that the public is wary, and legitimately so, about the sources of data on the performance of health care plans and providers. [1] They are fully aware that some of the health care information available to t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/engaging-staff-stories-transcript.docx
May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery
Sustainability Module
Engaging Staff With Stories: Transcript
Carol Culbertson, Director of Nursing
Audubon Surgery Center, CO
Carol: Well, sharing stories with not only my team but with other involved facilities, such as the conference calls that we have done, has been…
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www.ahrq.gov/hai/tools/surgery/modules/on-boarding/data-into-action-fac-notes.html
December 01, 2017 - As a team, it will be important to come to a consensus about several things, including:
How many
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www.ahrq.gov/news/newsroom/case-studies/201521.html
July 01, 2015 - North Shore-LIJ Health System Implements TeamSTEPPS® to Improve Patient Safety
Search All Impact Case Studies
July 2015
New York's largest health care system, North Shore-LIJ Health System, has used AHRQ's TeamSTEPPS® patient safety training program, along with the Agency's Hospital Survey on Patient Saf…
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
July 01, 2018 - Culture refers to the norms, values, beliefs, and behaviors of an organization that reflect and shape how things