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81. Appendix 1-B. Pre/Post-Test Questions and Answers for Module 1 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap1b.html
    October 01, 2014 - the following are part of gauging a resident's normal patterns: Talking with the resident about things … The Early Warning tool reminds you to do the following things, except? … the following are part of gauging a resident's normal patterns: Talking with the resident about things … Answer: c The Early Warning tool reminds you to do the following things except?

82. 2025 Child HCAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf
    January 01, 2025 - Child's Doctors 88% of respondents reported that doctors always listened carefully, explained things … Mistakes 36% of respondents reported providers told parent how to report mistakes Asked About Things … a Family Knows Best 62% of respondents reported providers asked parent about the types of things … During this hospital stay, did providers ask you about these types of things? … During this hospital stay, did the hospital have things available for your child that were right for

83. ENSW_Practice_Member_Survey (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - People in our practice actively seek new ways to improve how we do things £ £ £ … It is hard to get things to change in our practice £ £ £ £ £ … Leadership in this practice creates an environment where things can be accomplished 18. … We regularly take time to reflect on how we do things 19. … Most people in this practice are willing to change how they do things in response to feedback from

84. Tobacco Use Self Management Tool (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-self-management.pdf
    June 02, 2025 - of premature aging, like wrinkles Better healing from illness and surgery More money to spend on things … tobacco free ⧠ Plan how you will say “no” if offered a cigarette or other tobacco ⧠ Write down 5 things

85. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - , my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and how … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.

86. Appendix-K-Debrief-Audio-Facnotes (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    June 02, 2025 - Before I jump into a review of the tool itself, there are just a couple things I'd like you to keep in … Specifically, what are the things that might go wrong if we omit the debrief or we're not consistent … Now, a couple of things to point out on here. … Then, when you start thinking about what you want to actually tackle, try to focus on things that you … Let your staff know along the way how things are working out.

87. Teach-Back Teach-Back Teach-Back: Role Play Scenarios (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
    June 02, 2025 - Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure that … I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure … that I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure

88. Transcript: How To Empower Nurses To Effectively Implement a Nurse-Driven Protocol for Removing Urinary Catheters, Including How To Obtain Buy-In From Physicians (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/empowering-nurses-transcript.pdf
    April 01, 2022 - And with urinary catheters, one of the things that people don't always think about is the surrounding … even infection as an untoward consequence of having a urinary catheter in, there are number of other things … This is important to get out because it can lead to all these other things, too, besides an infection … for the patient realize that that's a good thing, we want them to get up, those are all important things … understanding from the staff, how will this fail or what do I need to make this successful, and putting those things

89. Prologue -- Where the Rubber Meets the Road (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Leape.pdf
    June 02, 2025 - Culture is most simply defined as “how we do things here,” and every organization has its own way of … doing things. … Because implementation of a new practice almost invariably requires changing how things are done, it

90. Suppl Pcmh-Items Cg-Cahps-Adult-Survey 2357-2A (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    June 02, 2025 - In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life

91. Webinar Transcript - The 2014 Quality and Disparities Report and the National Quality Strategy: Working Together to Improve Health Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
    November 01, 2016 - HHS Delivery System Reform Goals [Slide 6] Nancy Wilson:  So one of the things that's new on the … These are the things that we want to focus on, and they're not going to disappear unless we all begin … Another area that we've seen a lot of improvement is things related to person centered care. … These are the things also that we're seeing improvements from the disparities perspective. … and minds on things we actually can make significant improvement.

92. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - How often did this provider explain things in a way that was easy to understand? Q15. … How often did this provider explain things in a way that was easy to understand? Q12. … (PCMH12) Did anyone from this provider’s office ask you if there are things that make it hard for … (PCMH13) Did you and anyone from this provider’s office talk about things in your life that worry

93. Ahcpsample (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcpsample.docx
    September 01, 2012 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )Dr. … There are other things going on in my life that are affecting my health. … There are other things going on in my life that are effecting my health. )August 2012 Sunday Monday

94. 2023 HCBS CAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-chartbook.pdf
    January 01, 2023 - that are important to you • Some of the things that are important to you • Most of the things … that are important to you • All of the things that are important to you In the last 3 months, … (Q80) In the last 3 months, did you take part in deciding when you do things each day—for example, … In the last 3 months, did your job coach encourage you to do things for yourself if you could? … the things that are important to you Always or All the things that are important to you Global

95. Slide 1
    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
    September 01, 2016 - Sometimes or never explained things in a way they or their parents could understand. … ’s office or clinic visit in the last 12 months whose health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Always have things explained in a way that was easy to understand.

96. Medical Office Survey on Patient Safety Culture: Background and Information for Translators (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - In your best estimate, how often did the following things happen in your medical office OVER THE PAST … (NOTE: This question asks about things that happened in the past – should use past tense, not present … exchanging accurate, complete, and timely information with: (NOTE: This question also asks about things … (negatively worded) (More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things. F5.

97. Medical Office SOPS Translation Information | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - 12 months, Not in the past 12 months, Does Not Apply or Don't Know) The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … ( Note: This question asks about things that happened in the past—should use past tense, not present … (negatively worded) ( More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things. F5.

98. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So without further ado I'm turning things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask, what are the most important things that you look for in a health care provider and the … Then we go onto focus about things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.

99. National Quality Strategy Priority: Person-Centered Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs3.html
    October 01, 2015 - Patients who report that their health providers sometimes or never listened carefully, explained things … Parents who report that their child’s health providers sometimes or never listened carefully, explained things … spoken at home, 2013 Language Always Inform You About When They Will Arrive Always Explain Things … Always have things explained in a way that was easy to understand. … Other Pacific Islanders (NHOPIs), AI/ANs, and Hispanics were significantly less likely to always have things

100. SOPS Medical Office Survey (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
     January 01, 2023 - March 2023 Medical Office Survey on Patient Safety SURVEY INSTRUCTIONS Think about the way things … SECTION A: List of Patient Safety and Quality Issues The following items describe things that can … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … SECTION A: List of Patient Safety and Quality Issues (continued) How often did the following things … When there is a problem in our office, we see if we need to change the way we do things 1 2 3