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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_opt_briefings_facnotes.docx
    December 01, 2017 - Even with a goal of clear communication, we often use the same terms for different things, or different … terms for the same things. … Where could things go wrong with this procedure and specifically with this case? … Slide 9 Briefing Checklist SAY: You will find typical things on a briefing checklist, and many examples … Are we prepared with the right equipment, implants, instruments, and those types of things?
  2. www.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-fac-notes.html
    December 01, 2017 - Even with a goal of clear communication, we often use the same terms for different things, or different … terms for the same things. … Where could things go wrong with this procedure and specifically with this case? … Slide 10: Briefing Checklist Say: You will find typical things on a briefing checklist, and many … Are we prepared with the right equipment, implants, instruments, and those types of things?
  3. www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
    October 01, 2014 - In the short term, Grable advises hospitals to do two things to sustain recent improvements in patient
  4. www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
    December 01, 2017 - Many things have gone completely wrong.
  5. www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - PDF, 614 KB) Care From Dentists and Staff Q6          How often did your regular dentist explain things
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
    January 01, 2012 - If you responded from your head, you might say such things as “how would you rate your pain, from one … did they treat you with courtesy and respect, did the nurse listen carefully, did the nurse explain thingsThings like this: “I’m sorry but it wasn’t my fault,” “Gee, I’m really sorry; it’s a zoo in here,” or
  7. www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-fac-guide.html
    February 01, 2017 - Recidivism, or the return to the previous way of doing things, hurts your sustainment effort. … first consider what you’ve implemented and how strongly it’s become a part of the new way of doing things … Positive reinforcement is integrated by celebrating the things that are going well and what makes your … Slide 27: Sustainability Scorecard (Adaptive) Say: This template presents some adaptive elements, things
  8. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - Interest in Improvement Say: Administrators should support staff interest in finding ways to do things … frontline staff are the people closest to bedside processes, they have the greatest insight as to how things … Here are two things you can do to provide positive reinforcement to staff: Set a goal, and when that … Have they shown a willingness to try new things? Did they develop a solution to a problem?
  9. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
    October 01, 2014 - and "During the past month, have you often been bothered by little interest or pleasure in doing things … Little interest or pleasure in doing things. Feeling down, depressed, or hopeless. … Trouble concentrating on things, such as reading the newspaper or watching television.
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
    January 01, 2005 - Team Communicates with Patients The survey asked patients how often their cancer care team explained things … Q19 Cancer care team explained things in a way that was easy to understand Q20 Cancer care team listened … additional services to manage cancer care at home* Q38 Patient and cancer care team talked about things
  11. Quality-Survey-Ok (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/quality-survey-ok.pdf
    August 02, 2018 - __________________________________ __________________________________ __________________________________ Confidential Page 1 of 9 H2O Quality Facilitation Team Assessment Survey Thank you again for being a part of the Healthy Hearts Oklahoma (H2O) Quality Improvement (QI) Initiative to help Oklahomans improve…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_ssibundle.pptx
    December 01, 2017 - typically five to seven elements­ because social psychologists say we can remember about five to seven things … Tap into things that folks value: that feeling of doing something important, something meaningful, that … SAY: These can change over time but are based on the results of a local investigation: five or seven things … Resources are limited, and addressing many things at once is not feasible.
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
    January 01, 2015 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D. 5 AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program Caren Ginsberg, Ph.D. Center for Quality Improvement and Patient Safety, AHRQ 6 Agency for Healthcare Research and Quality • AHRQ is: ► A research and sci…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/infectious-complications-090914.pptx
    January 01, 2014 - control professional Physician barriers 38 Time for checklists Interest in checklists versus other things
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient.pptx
    May 28, 2015 - agreed upon goals through joint planning and evaluation Shared planning and decision-making (doing things … agreed upon goals through joint planning and evaluation Shared planning and decision-making (doing things
  16. www.ahrq.gov/hai/cauti-tools/archived-webinars/infectious-complications-slides.html
    December 01, 2017 - professional Slide 38 Physician Barriers Time for checklists Interest in checklists versus other things
  17. www.ahrq.gov/evidencenow/projects/urinary/it2-interview.html
    November 01, 2024 - Interview with the IT2 Project Team Project Overview: The Identify, Teach and Treat (IT2) project is implementing screening for urinary incontinence at the time of pre-visit automated appointment confirmation in women presenting to primary care practice (PCP) annual visits. IT2 is being implemented in Northwes…
  18. Narrator V/O: (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/PSA-Audio-Script-Sample.doc
    June 02, 2025 - Narrator V/O: AUDIO PSA :30 AHRQ (8/13/07) TIPS WHEN GETTING MEDICAL TESTS  Asking Questions Consumer Campaign Talent: Kaye Lake SFX NARRATION 1. “Medical” or “Hospital” SFX in background w/ music 2. light health care background sounds throughout NARRATOR: YOU’VE JUST SEEN YOUR DOCTOR AND HE’S ORDE…
  19. www.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…
  20. www.ahrq.gov/es/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…

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