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www.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Seven Things You Should Know About Urinary Leg Bags infographic ( PDF , 441 KB)
A tool to highlight
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/checklist-creating.docx
May 01, 2017 - have
· Can be used to observe teamwork, communication, and tone in addition to process
· Focuses on things
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - During this hospital stay, how often did your child’s doctors explain
things in a way that was easy … During this hospital stay, how often did your child’s nurses explain
things to you in a way that was … During this hospital stay, did providers ask you about these
types of things? … Tests in the hospital can include things like blood tests and x-rays. … Mistakes in your child’s health care can include things like giving the
wrong medicine or doing the
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www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/contributions.html
August 01, 2022 - The tool, “When Things Go Wrong in the Ambulatory Setting,” contains “tips and suggested language for … provide an apology, and offer needed emotional support” ( http://www.macrmi.info/blog/valuable-tool-when-things-go-wrong-ambulatory-setting-guideline-communication-and-resolution-outpatient-practices
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www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/womenhealth/wm-ppc.html
March 01, 2020 - Poor communication refers to health providers who sometimes or never listened carefully, explained things … Poor communication refers to health providers who sometimes or never listened carefully, explained things
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
June 12, 2019 - We're really excited to get started, so next, I'm going to pass things
over to Caren. … Those are some of the things we're going to talk more about
today, but just to set the stage for this … Famolaro, Slide 36
Now, we're going to switch things up a little bit. … Let me give you some of
the examples of things that people were doing. … We've also heard of things like gift baskets or the unit with the highest response rate getting a $5
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-2.pdf
January 01, 2015 - The way we do things in this pharmacy reflects a strong focus on patient safety. … When the same mistake keeps happening, we change the way we do things. (C5) 85% 82% 78%
3. … The way we do things in this pharmacy reflects a strong focus on
patient safety. … When the same mistake keeps happening, we change the way we
do things. (C5)
82% 82% 79% 86%
3. … The way we do things in this pharmacy reflects a strong focus on
patient safety.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/partnering-2.pdf
May 01, 2016 - “PFAC helps because it keeps pushing new things
forward—what is the best way to do this?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
January 01, 2010 - E--Let me explain how I see things.
N--Let’s put the patient first and agree on a plan.
*
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - hard to improve what you can’t measure
we often measure less, rather than more, important things
increased
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/106-hhoi-team-leader-survey.pdf
May 13, 2022 - People in our practice actively
seek new ways to improve how
we do things. … It is hard to get things to change
in our practice.
This practice is a place of joy
and hope. … Leadership in this practice
creates an environment where
things can be accomplished.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - Gregg Meyer
One of the most important things we all do in leadership positions is we not only conform … One of the most important things a leader can do is the follow through, is when the front line does the … to our MRSA rates,” all on a
single graphic, they drove home the message that this has an impact on things
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - The way we do things in this pharmacy reflects a strong focus on patient safety. … The way we do things in this pharmacy reflects a strong focus on
patient safety. … When the same mistake keeps happening, we change the way we do
things. … When the same mistake keeps happening, we change the way we
do things. … When the same mistake keeps happening, we change the
way we do things.
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/partner-care.html
July 01, 2023 - Explain things in a way that you can understand.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
June 02, 2025 - timely and complete information about
your care
• Ask about and listen to your concerns
• Explain things
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-3-situation-monitoring-facilitator-bullet-points.pdf
June 02, 2025 - Where did
things start to go “less well”?
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-facilitator-bullet-points.pdf
June 02, 2025 - When did
things start to go “less well”?
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-2-team-leadership-participant-worksheet.pdf
June 02, 2025 - Where did things start to go “less well”?
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
April 01, 2025 - When things go wrong, they may speak not of errors, but rather mistakes, problems, mishaps, misunderstandings
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
September 01, 2022 - Let’s work on some other things that could help you feel better.” … Most kids will bounce back quickly on their own, but here are some things that can help your child feel