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  1. www.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-fac-notes.html
    December 01, 2017 - Even with a goal of clear communication, we often use the same terms for different things, or different … terms for the same things. … Where could things go wrong with this procedure and specifically with this case? … Slide 10: Briefing Checklist Say: You will find typical things on a briefing checklist, and many … Are we prepared with the right equipment, implants, instruments, and those types of things?
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-rev.pdf
    January 01, 2024 - In your best estimate, how often did the following things happen in your medical office OVER THE PAST … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … In your best estimate, how often did the following things happen in your medical office OVER THE PAST
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - In the last 6 months, how often did this provider explain things in a way that was easy for your child … In the last 6 months, how often did this provider explain things about your child’s health in a way
  4. Slide 1 (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
    February 17, 2011 - They attempt remarkable things (provocation and optimism) They talk about justice They have a shared
  5. www.ahrq.gov/hai/cusp/toolkit/content-calls/conflict-resolution-slides/slides.html
    October 01, 2014 - E--Let me explain how I see things. N--Let’s put the patient first and agree on a plan.
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
    April 10, 2025 - medical home PCMH05 Someone from provider's office asked if there were things
  7. CAHPS (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    April 02, 2025 - In the last 6 months, did you and someone from this provider’s office talk about things you can do to
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar8_pu_sustainingpractices.pdf
    April 01, 2011 - Staff may leave and be replaced by others who do things differently. 7 Risk-Adjusted Rates of … plans addressing all risk factors identified Process measures answer the question: “Are we doing the things
  9. www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - That includes things like their interactions with their health care providers, like how respectful and … These strategies are things like involving patients in decision making, discussing the context for the
  10. www.ahrq.gov/patient-safety/settings/hospital/vtguide/guide2.html
    February 01, 2016 - Negative inertia and resistance to change often slow things down. … For those steps that occur less than 100 percent of the time, the team will want to identify things that
  11. www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-fac-guide.html
    February 01, 2017 - Recidivism, or the return to the previous way of doing things, hurts your sustainment effort. … first consider what you’ve implemented and how strongly it’s become a part of the new way of doing things … Positive reinforcement is integrated by celebrating the things that are going well and what makes your … Slide 27: Sustainability Scorecard (Adaptive) Say: This template presents some adaptive elements, things
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    April 02, 2025 - Clinicians and hospital staff Patients and family • Know how the hospital works and how to get things … and family to repeat back in their own words what they need to know or do to be sure you explained things
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
    April 02, 2025 - to their attention 1 2 3 4 5 9 SECTION C: Communication How often do the following things … interaction or contact with patients Your Comments Please feel free to provide any comments about how things
  14. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
    March 01, 2025 - During this hospital, stay, how often did nurses explain things in a way you could understand? … During this hospital stay, how often did doctors explain things in a way you could understand?
  15. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/innovative-use-pcr-091423.pdf
    September 14, 2023 - software developers made prototype changes within and between sessions Example Prompts “Where can things … “What have you done to keep things from going wrong?” … Accommodating complex medical needs “It may be nice to have a central place where we can describe things
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
    August 01, 2021 - In the last 6 months, did you and someone from this provider’s office talk about things you can do to
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
    January 01, 2019 - ► 1) How often the nurse listened carefully to the child; and ► 2) How often the nurse explained things
  18. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/action-plan-template.docx
    April 01, 2022 - Things to consider can be found in the ICU assessment, such as the number of other quality improvement
  19. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-fac-notes.html
    October 01, 2020 - By the end of this presentation we will have walked through all of the things you need to think about … There is very little followup, and we wonder why things do not always get better. … Coaching isn't a way to instruct or teach a team how to do things. … Good coaching on the other hand tries to avoid these things and is bidirectional. … Slide 15: Key Components of Feedback Say: Here are some things to remember when coaching a team
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - Sometimes residents make it hard for nurses and aides to provide care by doing things like yelling, … In the last 6 months, how often did the nurses and aides explain things in a way that was easy for … Personal medical belongings are things like hearing aids, glasses, and dentures.

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