-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
April 02, 2025 - adapt and customize to any patient
characteristics- that is patient-centered care- but CMA limited to things … for Case-Mix Adjustment
• Do not adjust for variables under a provider’s control (“endogenous”) -things … Adjustments are Not Penalties
When Scores Go Down
• Case-mix adjustment and mode adjustments counteract things
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/partner-care.html
July 01, 2023 - Explain things in a way that you can understand.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_cg_cahps_chartbook.pdf
January 01, 2015 - Yes
No Q40
In the last 12/6 months, did you and anyone in this provider’s office
talk about things … Yes
No Q36
In the last 12/6 months, did anyone in this provider’s office ask you if
there are things … Healthy
Q35/Q42
In the last 12/6 months, did you and anyone in this provider’s office
talk about things … Yes
No Q50
In the last 12/6 months, did anyone in this provider’s office ask you if
there are things … Providers Communicate With Patients
Q16
During your most recent visit, did this provider explain things
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - For example, the
first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when
answering the … What are the most important things that you look for in a healthcare
provider and the staff in his or … When you think about the things that are most important to you, how
do your provider and the staff in … When you think about the things that are most important to you, how do your child’s
provider and the
-
www.ahrq.gov/evidencenow/tools/psychological-safety.html
November 01, 2018 - for team members to feel that their environment supports asking for help, trying new ways of doing things
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
April 02, 2025 - timely and complete information about
your care
• Ask about and listen to your concerns
• Explain things
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
April 01, 2025 - When things go wrong, they may speak not of errors, but rather mistakes, problems, mishaps, misunderstandings
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/checklist-creating.docx
May 01, 2017 - have
· Can be used to observe teamwork, communication, and tone in addition to process
· Focuses on things
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Seven Things You Should Know About Urinary Leg Bags infographic ( PDF , 441 KB)
A tool to highlight
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
April 18, 2011 - What number would you use to rate how
well the nursing home staff explained
things in a way that was … When you were in the nursing home, were
you able to move your arms to reach things
that you wanted? … We would like to find out about whether
you could reach the things you needed in
your room.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - Sometimes residents make it hard for nurses and aides to provide care by doing things like yelling, pushing … In the last 6 months, how often did the nurses and aides explain things in a way that was easy for you … Personal medical belongings are things like hearing aids, glasses, and dentures.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/sustaining-change-041415.pptx
April 16, 2013 - Engage: Passion, Vision, Finances
Educate: Facts and Flow
Environment: Structure – People and Things … Capacity
Context
Engage
Educate
Environment
Evaluate
Environment
33
Structure
Process
People
Things … Structure: Leadership
35
Keep Effort Priority
Provide Expertise
Liaison with Peers
Structure: Things
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
April 02, 2025 - you timely and complete information about your care
Ask about and listen to your concerns
Explain things
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplen.pdf
April 07, 2025 - There are other things going on in my life that are affecting my health.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
July 23, 2010 - Clinicians and hospital staff Patients and family
Know how the hospital works and how to get things … Hospital staff and patients know about different things in the hospital and may not always be on the … and family to repeat back in their own words what they need to know or do to be sure you explained things … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
-
www.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
December 01, 2017 - We often measure less, rather than more, important things.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-hp-chartbook.pdf
January 01, 2021 - as needed 55% 54% 57% 57% 50%
How Well Doctors Communicate 77% 76% 79% 78% 72%
Doctor explained things … 69% 68% 60%
How Well the Child's Doctors Communicate 81% 80% 83% 82% 78%
Child’s doctor explained things … doctor showed respect for what respondent had to say 88% 86% 89% 89% 86%
Child’s doctor explained things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - as needed 52% 53% 54% 56% 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things … doctor showed respect for what respondent had to say 87% 86% 88% 87% 85%
Child’s doctor explained things … 5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ahcp-template-eng.html
March 01, 2025 - . ___ There are other things going on in my life that are affecting my health.
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/qual-methods-pcr-080323.pptx
January 01, 2025 - Med. 2020, 35, 1571–1575.
12
Aim 3 – Qualitative Study
“It made me feel like things are starting to … referral interventions
The manuscript from my qualitative study is called, “It made me feel like things … projects make assumptions about the world and how knowledge is and should be generated, whether those things … Callers can then do a variety of things to foster positive patient experiences. … In reflecting on lessons learned for qualitative research in primary care, a few key things jumped out