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  1. www.ahrq.gov/prevention/curriculum/diabnotebk/diabnotebk3.html
    October 01, 2014 - _______________________________________ The things that could make it hard to achieve my goal are: … The best way for us to help is to hear from you about how things are going.
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
    March 01, 2023 -        Medical Office Survey on Patient Safety SURVEY INSTRUCTIONS Think about the way things … SECTION A: List of Patient Safety and Quality Issues The following items describe things that can … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … 2 SECTION A: List of Patient Safety and Quality Issues (continued) How often did the following things … When there is a problem in our office, we see if we need to change the way we do things ..........
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.pdf
    June 06, 2018 - When the same mistake keeps happening, we change the way we do things ............................. … We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … The way we do things in this pharmacy reflects a strong focus on patient safety ................... … ____________________ SECTION G: Your Comments Please feel free to write any comments about how things
  4. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.docx
    June 09, 2016 - When the same mistake keeps happening, we change the way we do things |_|1 |_|2 |_|3 |_|4 |_|5 … We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … The way we do things in this pharmacy reflects a strong focus on patient safety |_|1 |_|2 |_|3 | … __________________ SECTION G: Your Comments Please feel free to write any comments about how things
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-survey-english.pdf
    June 06, 2018 - When the same mistake keeps happening, we change the way we do things ............................. … We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … The way we do things in this pharmacy reflects a strong focus on patient safety ................... … ____________________ SECTION G: Your Comments Please feel free to write any comments about how things
  6. Getting Ready (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
    May 01, 2017 - Speaking up if you are concerned about anything is one of the things you can do to stay safe. … These instructions may include things like a medication schedule, things to avoid (such as certain
  7. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/27-colorectal-surgery-patient.pdf
    June 01, 2023 - It’s often good to eat things like chicken, fish, or eggs. … ■ Things like milk and tomato juice are NOT clear liquids. … Focus on things you enjoy. … Do things you enjoy. It’s good for your mood and well-being. … Walking and activity can help get things moving.
  8. www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.html
    December 01, 2017 - Our administration was willing to pay the extra things for certain devices, external devices, premium … Just the little things, it doesn't take much. … Once you've recruited your champion, some additional things to equip and support them in this role. … It's about doing things with patients and families not for or to them. … More important, that you identify the things that you're doing well.
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.docx
    September 25, 2015 - Our administration was willing to pay the extra things for certain devices, external devices, premium … Just the little things, it doesn't take much. … Once you've recruited your champion, some additional things to equip and support them in this role. … It's about doing things with patients and families not for or to them. … More important, that you identify the things that you're doing well.
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/branding-your_quality-report-20110515-transcript.pdf
    January 01, 2009 - We also did a lot of internal consensus building, things like talking with our staff; we certainly are … We looked at things like references to the Detroit area since that’s where we’re based; we considered … Lisa Mason We have a number of things that we’ve been doing. … instructions for that linking, meeting talking points, content for open enrollment materials, short and long, things
  11. www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Branding_Your_Quality_Report_2011_05_15_Transcript.pdf
    January 01, 2011 - We also did a lot of internal consensus building, things like talking with our staff; we certainly are … We looked at things like references to the Detroit area since that’s where we’re based; we considered … Lisa Mason We have a number of things that we’ve been doing. … instructions for that linking, meeting talking points, content for open enrollment materials, short and long, things
  12. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=17&search_api_fulltext=&sort=asc
    Health literacy C-HP1 Provider talked with patient about specific things … Health promotion & education C-HP6 Provider talked with patient about things
  13. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=18&search_api_fulltext=&sort=asc
    education P-HP2 Personal doctor talked with patient about specific things … promotion & education P-HP7 Personal doctor talked with patient about things
  14. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=4&search_api_fulltext=&sort=desc
    promotion & education P-HP7 Personal doctor talked with patient about things … education P-HP2 Personal doctor talked with patient about specific things
  15. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=asc
    Health literacy P-HP2 Personal doctor talked with patient about specific things … promotion & education P-HP7 Personal doctor talked with patient about things
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=asc
    Health literacy C-HP1 Provider talked with patient about specific things … Health promotion & education C-HP6 Provider talked with patient about things
  17. www.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
    December 01, 2017 - the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … to discuss on rounds Slide 51 So why is it so hard to change things? … the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … the ED is short Time for care in the ICU is long Slide 54 So why is it so hard to change things … Slide 60 So why is it so hard to change things? What is YOUR biggest barrier?
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - For example, the first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when answering the subsequent
  19. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-post-intervention.pdf
    January 01, 2014 - agree……...5 AR3 FOA Required People in our practice actively seek new ways to improve how we do things … Neutral……………..3 Agree……………....4 Strongly agree……...5 AR8 FOA Required It is hard to get things … Strongly agree……...5 AR14 FOA Required Leadership in this practice creates an environment where things … ..5 AR15 Collaboratively determined core item We regularly take time to reflect on how we do things … Collaboratively determined core item Most people in this practice are willing to change how they do things
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-051314.pptx
    February 07, 2014 - Things like that don’t trick me… When other people looked at the data, they saw people problems (not … The need for urinary catheters in the ICU will never go away So why is it so hard to change things … for the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … to discuss on rounds 50 So why is it so hard to change things? … for the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things

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