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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - Edgman-Levitan (opening), Slide 5 A couple of things on the housekeeping side, if you need help and … that helps people lay the foundation for things that we have learned are very, very important to have … We were there helping key things up and keeping it moving, but it was led by the people who actually … As I mentioned earlier, we try to link things to other organizational priorities so that nothing is … We have lots of things that we can act on.
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
    June 01, 2020 - After that, I'll pass things over to Theresa to talk to you about SOPS resources, linkages, and technical … Without further ado, I'll pass things over to Jeff. Jeff Brady Brady, Slide 6 Great. … A lot of our attention, again, is focused on that, things like culture. … With that, I'm going to turn things over to Laura, and we'll get into the surveys themselves. … Speaking of resources, I'd now like to turn things over to my colleague, Theresa, to tell us a little
  3. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses2.html
    August 01, 2022 - artifacts. 17 The physical organization of work refers to the structure and context of care and the things … to cognitive supports such as paper or electronic reminders and coordination tools, as well as such things
  4. www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-12.html
    July 01, 2022 - The Joint Commission offers among other things, a Speak Up™ program which features brochures, posters … Speak Up™ Initiatives include: Things You Can Do To Prevent Medication Mistakes —Questions to ask
  5. www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
    July 01, 2022 - The Joint Commission offers among other things, a Speak Up™ program which features brochures, posters … Speak Up™ Initiatives include: Things You Can Do To Prevent Medication Mistakes —Questions to ask
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - Without further ado, I will turn things over to Caren Ginsberg, Caren. … One of the things that we often hear when people are using CAHPS Surveys in their QI work is that when … If we are talking about access, we ask people about things like, how long did you have to wait in the … We're conscious of length because length drives other things in terms of costs of administration and … Now, I just want to say a couple of things.
  7. www.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
    December 01, 2017 - Some areas of improvement might need to be - you can see where things are below the orange line, which … So, nurses and non-nurses do not have similar opinions about things, and this is helpful to figure out … Moving to slide 25 then, let's think about some things that we can do that improve reporting. … Obviously this is not the time or place to, on slide 27, I just touch on a few of the things that you've … It's the percent that think that things are good around here.
  8. Paul Tedrick (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-transcript.doc
    October 08, 2013 - Some areas of improvement might need to be - you can see where things are below the orange line, which … So, nurses and non-nurses do not have similar opinions about things, and this is helpful to figure out … Moving to slide 25 then, let's think about some things that we can do that improve reporting. … Obviously this is not the time or place to, on slide 27, I just touch on a few of the things that you've … It's the percent that think that things are good around here.
  9. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
    June 01, 2018 - Sometimes or never explained things in a way they or their parents could understand. … ’s office or clinic visit in the last 12 months whose health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Always have things explained in a way that was easy to understand.
  10. www.ahrq.gov/patient-safety/reports/engage/teachback.html
    February 01, 2023 - Teach-Back “I've been doing this [primary care] for a long time and didn't realize a lot of things
  11. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
    June 02, 2025 - We are actively doing things to improve patient safety ............................. 1 2 3 4 5 … ....... 1 2 3 4 5 3 SECTION C: Communications How often do the following thingsThings “fall between the cracks” when transferring patients from one unit to another ..............
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    June 02, 2025 - We are actively doing things to improve patient safety (1 (2 (3 (4 (5 7. … that happen over and over (1 (2 (3 (4 (5 SECTION C: Communications How often do the following thingsThings “fall between the cracks” when transferring patients from one unit to another (1 (2 (3 (4
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
    June 02, 2025 - In the last 6 months, how often did this provider explain things in a way that was easy to understand … In the last 6 months, how often did this provider explain things in a way that was easy to understand … During your most recent visit, did this provider explain things in a way that was easy to understand
  14. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
    January 01, 2014 - 4 Strongly agree ……... 5 AR3 People in our practice actively seek new ways to improve how we do things … 3 Agree …………….... 4 Strongly agree ……... 5 T0, T1, T2 AR8 FOA Required It is hard to get things … ... 5 T0, T1, T2 AR14 FOA Required Leadership in this practice creates an environment where things … T2 AR15 Collaboratively determined core item We regularly take time to reflect on how we do things … Collaboratively determined core item Most people in this practice are willing to change how they do things
  15. www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/NLM-Intramural-Research-Script--Audio-Description-Sample.docx
    March 31, 2022 - ultrasound images on a computer screen. 00:50 Each day different parts of the NIH are discovering new things … looking through microscopes. 02:09 [Florance] Our whole goal is to understand more about how living things
  16. www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - non-urgent appointment as soon as needed How Well Doctors Communicate Q12        Doctor explained things
  17. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
    November 24, 2020 - Integrate "pre-work" for patients (e.g. symptoms; history of present illness; labs) There are several things … In addition, there are things providers can do to help improve diagnosis, specifically related to engaging … accurate, timely, and communicated diagnosis, patients, providers, and researchers suggest two important things … "The note sheet allowed me to put things down that I am not comfortable saying out loud." … pains or illnesses I have experienced in between doctor visits.“ "The note sheet allowed me to put things
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - What are the most important things that you look for in a healthcare provider and his or her staff? … When you think about the things that are most important to you, how do your provider and his or her … Saw doctor and determined that I could have one of two things.
  19. www.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
    April 01, 2013 - One of the things we needed to remind people and to realize that when you're trying to reduce any sort … In looking at reducing CLABSI using our data, things that went well were the hand hygiene. … Improving our patient safety work was related to three things. … And one of the things we were able to discuss is this is not necessarily just for one project. … Patients don’t ask much of us except three things. Cure me. Be nice to me. Don’t harm me.
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - 30,716 How Well Doctors Communicate Composite 8% 17% 75% 27,928 Personal doctor explained things … oersonal doctor respected consumer comments 3% 10% 87% 11,476 Child's personal doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy

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