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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Edgman-Levitan (opening), Slide 5
A couple of things on the housekeeping side, if you need help and … that helps people lay the foundation for things that we
have learned are very, very important to have … We were there
helping key things up and keeping it moving, but it was led by the people who actually … As I
mentioned earlier, we try to link things to other organizational priorities so that nothing is … We have lots of things that we can act on.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
June 01, 2020 - After that, I'll pass things
over to Theresa to talk to you about SOPS resources, linkages, and technical … Without further ado, I'll pass things over to Jeff.
Jeff Brady
Brady, Slide 6
Great. … A lot of our attention, again, is focused on that, things like culture. … With that, I'm going to turn things over to Laura, and we'll get into the surveys themselves. … Speaking of resources, I'd now like to turn things over to my colleague, Theresa, to tell us a little
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/distributed-cognition-er-nurses2.html
August 01, 2022 - artifacts. 17
The physical organization of work refers to the structure and context of care and the things … to cognitive supports such as paper or electronic reminders and coordination tools, as well as such things
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www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - The Joint Commission offers among other things, a Speak Up™ program which features brochures, posters … Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - The Joint Commission offers among other things, a Speak Up™ program which features brochures, posters … Speak Up™ Initiatives include:
Things You Can Do To Prevent Medication Mistakes —Questions to ask
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Without further ado, I will turn things over to Caren Ginsberg, Caren. … One of the things that we often hear when people are using CAHPS Surveys in their QI work is that when … If we are talking about access, we ask people
about things like, how long did you have to wait in the … We're conscious of length because length drives other things in terms
of costs of administration and … Now, I just want to say a couple of things.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
December 01, 2017 - Some areas of improvement might need to be - you can see where things are below the orange line, which … So, nurses and non-nurses do not have similar opinions about things, and this is helpful to figure out … Moving to slide 25 then, let's think about some things that we can do that improve reporting. … Obviously this is not the time or place to, on slide 27, I just touch on a few of the things that you've … It's the percent that think that things are good around here.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-transcript.doc
October 08, 2013 - Some areas of improvement might need to be - you can see where things are below the orange line, which … So, nurses and non-nurses do not have similar opinions about things, and this is helpful to figure out … Moving to slide 25 then, let's think about some things that we can do that improve reporting. … Obviously this is not the time or place to, on slide 27, I just touch on a few of the things that you've … It's the percent that think that things are good around here.
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/pcc-slides.html
June 01, 2018 - Sometimes or never explained things in a way they or their parents could understand. … ’s office or clinic visit in the last 12 months whose health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Always have things explained in a way that was easy to understand.
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www.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - Teach-Back
“I've been doing this [primary care] for a long time and didn't realize a lot of things
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
June 02, 2025 - We are actively doing things to improve patient safety ............................. 1 2 3 4 5 … ....... 1 2 3 4 5
3
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one
unit to another ..............
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
June 02, 2025 - We are actively doing things to improve patient safety
(1
(2
(3
(4
(5
7. … that happen over and over
(1
(2
(3
(4
(5
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one unit to another
(1
(2
(3
(4
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
June 02, 2025 - In the last 6 months, how
often did this provider explain
things in a way that was easy
to understand … In the last 6 months, how
often did this provider explain
things in a way that was easy to
understand … During your most recent
visit, did this provider
explain things in a way that
was easy to understand
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-6mon-post-intervention.pdf
January 01, 2014 - 4
Strongly agree ……... 5
AR3 People in our practice actively seek new ways to improve how we do things … 3
Agree …………….... 4
Strongly agree ……... 5
T0, T1, T2
AR8
FOA Required
It is hard to get things … ... 5
T0, T1, T2
AR14
FOA Required
Leadership in this practice creates an environment where things … T2
AR15
Collaboratively determined
core item
We regularly take time to reflect on how we do things … Collaboratively determined
core item
Most people in this practice are willing to change how they do things
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www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/NLM-Intramural-Research-Script--Audio-Description-Sample.docx
March 31, 2022 - ultrasound images on a computer screen.
00:50
Each day different parts of the NIH are discovering new things … looking through microscopes.
02:09
[Florance] Our whole goal is to understand more about how living things
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www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - non-urgent appointment as soon as needed
How Well Doctors Communicate
Q12 Doctor explained things
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
November 24, 2020 - Integrate "pre-work" for patients (e.g. symptoms; history of present illness; labs)
There are several things … In addition, there are things providers can do to help improve diagnosis, specifically related to engaging … accurate, timely, and communicated diagnosis, patients, providers, and researchers suggest two important things … "The note sheet allowed me to put things down that I am not comfortable saying out loud." … pains or illnesses I have experienced in between doctor visits.“
"The note sheet allowed me to put things
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - What are the most important things that you look for in a healthcare
provider and his or her staff? … When you think about the things that are most important to you, how do
your provider and his or her … Saw doctor and determined that I could have one of two things.
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
April 01, 2013 - One of the things we needed to remind people and to realize that when you're trying to reduce any sort … In looking at reducing CLABSI using our data, things that went well were the hand hygiene. … Improving our patient safety work was related to three things. … And one of the things we were able to discuss is this is not necessarily just for one project. … Patients don’t ask much of us except three things. Cure me. Be nice to me. Don’t harm me.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - 30,716
How Well Doctors Communicate Composite
8% 17% 75%
27,928
Personal doctor explained things … oersonal doctor respected consumer comments 3% 10% 87% 11,476
Child's personal doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy