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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pptx
    May 19, 2013 - about how we work with patient and family advisors at our hospital, and give examples of the kinds of things … Your experiences about what went well and what things could be improved help us identify areas for change … This includes things such as forms, health information, medication lists, and discharge instructions. … Did you think there were things we could have done better or differently? … It’s helpful to learn not to take things personally.
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p-transcript.docx
    April 13, 2017 - Not just user preferences, but things like relative humidity or seasonal variation can impact how well … Things like the appearance of the product. What's the visual appearance? … How easy is the product to use, so considering things like automatic dispensing or the amount of pressure … These are all things that need to be included. … (Slide 14) The questionnaires include things about the demographics, such as age and professional category
  4. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p-fac-notes.html
    May 01, 2017 - Not just user preferences, but things like relative humidity or seasonal variation can impact how well … Things like the appearance of the product. What's the visual appearance? … How easy is the product to use, so considering things like automatic dispensing or the amount of pressure … These are all things that need to be included. … Slide 14: Product Evaluation WHO Method One The questionnaires include things about the demographics
  5. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - listened carefully to parent/[patient]* Same as Chi ld Version: Short Item 14 2 Nurses explained things … listened carefully to parent/[patient] Same as Chi ld Version: Short Item 17 6 Doctors explained things … - 25 Communication with child Nurses listened carefully to child -- 8 -- Nurses explained things … after leaving the hospital -- 47 -- Attention to safety and comfort Providers asked about things … Patient’s pain was well controlled -- 13 -- Provider helped with pain -- 14 Hospital had things
  6. www.ahrq.gov/data/monahrq/myqi/safety.html
    November 01, 2020 - After a medical visit, hospital stay or surgery, there are lots of things you need to do to take good
  7. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/hip-fracture-booklet.pdf
    November 01, 2023 - And things may happen very fast. … Focus on things you enjoy. … These things can help take your mind off the pain. … Do things you enjoy. It’s good for your mood and well-being. … ■ Put things where they are easy to reach.
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/icu-clinical-decision-making-transcript.docx
    January 01, 2015 - going in and a lot of things going out we would agree that those patients are critically ill. … You might want to incorporate some solutions affordances or things that force function. … Simplify things and don’t expect people to remember everything. … There is a lot of work being done on alarm fatigue and those kind of things. Next. … If you do a culture some things are going to have things that this patient came in with that are normal
  9. www.ahrq.gov/hai/cauti-tools/archived-webinars/icu-clinical-decision-making-transcript.html
    December 01, 2017 - going in and a lot of things going out we would agree that those patients are critically ill. … You might want to incorporate some solutions affordances or things that force function. … Simplify things and don't expect people to remember everything. … There is a lot of work being done on alarm fatigue and those kind of things. Next. … If you do a culture some things are going to have things that this patient came in with that are normal
  10. www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
    January 01, 2011 - And what they're doing is basically three different things. … provider, but things that were provided by staff at the front desk and others. … There were other things like how secure these people were. … Or they have a vulnerable lifestyle situation, things like that. … Now that the webinar is over, we have a few more things for you to look forward to.
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/talkingquality-audience-webcast-20110511-transcript.pdf
    May 24, 2011 - And what they're doing is basically three different things. … provider, but things that were provided by staff at the front desk and others. … There were other things like how secure these people were. … Or they have a vulnerable lifestyle situation, things like that. … Now that the webinar is over, we have a few more things for you to look forward to.
  12. www.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-transcript.html
    December 01, 2017 - But the reason that we're talking about this at all was, on the CAUTI calls, one of the things that we … So there are good things about our current, kind of apprenticeship model. … So if we flip then and we think about the good things about your tribe, tribes are not always bad if … A couple of things. … We don't talk about our challenges because those things impact business.
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
    December 10, 2013 - But the reason that we’re talking about this at all was, on the CAUTI calls, one of the things that we … So there are good things about our current, kind of apprenticeship model. … So if we flip then and we think about the good things about your tribe, tribes are not always bad if … A couple of things. … We don’t talk about our challenges because those things impact business.
  14. www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/strategies.html
    September 01, 2020 - Kripalani, Jacobson (2007) Slide 11 Recommended Strategies to Improve Communication Explain things … Explain Things Clearly in Everyday Words Slow down the pace of your speech. … Could you tell me the two things to watch out for? … Slide 22 Summary To make sure I've explained things clearly so far...
  15. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/vaccine-conversation-guide.pdf
    May 20, 2021 - It’s kind of amazing that we live in a historic moment where things like this are possible and these … Having a plan for dealing with these things could be useful.” … “Yes, putting things in our bodies when we do not want to can be difficult.” … vaccines to help us make a better America in which we can all live free from fear and return to the things
  16. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/colorectal-booklet.pdf
    November 01, 2023 - It’s often good to eat things like chicken, fish, or eggs. … ■ Things like milk and tomato juice are NOT clear liquids. … Focus on things you enjoy. … Do things you enjoy. It’s good for your mood and well-being. … Walking and activity can help get things moving.
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
    January 01, 2015 - They’ve got all the important things. We are joined by Dr. … Tests in the hospital can include things like blood tests and X-rays. … But that’s okay, we know there’s other things that we can be doing. … Things that are not out there yet, but will be coming. … So necessarily, we had to do things that were not identical to Adult HCAHPS.
  18. www.ahrq.gov/sites/default/files/publications/files/pharmtrain.pdf
    January 01, 2010 - Explain things clearly in plain language 2. Focus on key messages and repeat 3. … Be careful about vague things that you are accustomed to saying in your counseling. … list of just a few things to discuss. … What are the 2 things that I asked you to watch out for? … • Was explaining things using clear plain language hard?
  19. www.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
    January 01, 2010 - Explain things clearly in plain language 2. Focus on key messages and repeat 3. … Be careful about vague things that you are accustomed to saying in your counseling. … list of just a few things to discuss. … What are the 2 things that I asked you to watch out for? … • Was explaining things using clear plain language hard?
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
    January 01, 2010 - Explain things clearly in plain language 2. Focus on key messages and repeat 3. … Be careful about vague things that you are accustomed to saying in your counseling. … list of just a few things to discuss. … What are the 2 things that I asked you to watch out for? … • Was explaining things using clear plain language hard?

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