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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/gallbladder-booklet.pdf
November 01, 2023 - And things may happen very fast. … A nurse or assistant will help you do things like get out of bed, sit in a chair for
meals, and get … Focus on things you enjoy. … Do things you enjoy. It’s
good for your mood and well-being. … Ask your surgeon when it may be safe for you to lift things or play any
sports.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/appendectomy-booklet.pdf
November 01, 2023 - And things may happen very fast. … A nurse or assistant will help you do things like get out of bed, sit in a chair for
meals, and get … Focus on things you enjoy. … Do things you enjoy.
It’s good for your mood and well-being. … Ask your surgeon when it may be safe for you to lift things or play any sports.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
June 01, 2019 - Then I'll pass things over to Naomi who will take us from
results to action with a practical example … To do so, I
will pass things ever to Jeff.
Jeff Brady
Brady, Slide 6
Great. … This is, of course, related to capacity building and only recommending things that actually will result … As we know barriers are things that make it difficult to
implement your initiative. … You can go up if you have a lot of things being highlighted.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
June 02, 2025 - here
53
www.ahrq.gov/cahps
Get CAHPS News and Announcements
• Want to stay up to date on all things
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
May 01, 2012 - Even the simple things sometimes we forget to do, like make eye contact, a smile -- so we wanted to start … So my strategy was let’s learn the basics and then let’s talk
about techniques when things go wrong. … You know it just seems to be in manager’s
nature, myself included, that we tend to focus on the things … Lisa, thanks for providing us with an update on how things are going, it’s so great to see this program
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/109-performing-premortem-project-assessment-fg.docx
April 01, 2025 - The Premortem Project Assessment can bring things back into perspective.
· Involve cross-functional teams … Comprehensive Unit-based Safety Program (CUSP) Premortem Project Assessment
SAY:
Brainstorm reasons things … But things change—staff move on, products you’re relying on go out of production, or prices may increase
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-chartbook.pdf
January 01, 2021 - Composite
Measure
Response
Options
Q14 Nurses listened carefully to parent
Q15 Nurses explained things … Composite Measure
Response
Options
Q8 Nurses listened carefully to child
Q9 Nurses explained things … Composite Measure
Response
Options
Q11 Doctors listened carefully to child
Q12 Doctors explained things … Helping Your Child Feel Comfortable Composite Measure
Response
Options
Q21 Providers asked about things … a family knows best about child
Q35 Hospital had things available that were right for child’s age
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
October 01, 2017 - Ginsberg, Slide 8
So without further ado, I'm really pleased to turn things over to Caren Ginsberg for … So I think there's a variety of things we're trying to do, but it's certainly a big issue for everyone … But it's often hard to ask the type of things you need
to ask about and still stay at that level. … We just did a couple things
differently. … So we mainly are saying that
there's a range of things you need to do, and it's a combination that's
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
June 02, 2025 - questions.
49
www.ahrq.gov/cahps
CAHPS GovDelivery Listserv
• Want to stay up to date on all things
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast4-yount.pdf
June 02, 2025 - 33
Patient Safety and Quality Issues
In the past 3 months…
“There are way too many places to chart things … Patient Safety and Quality Issues
34
In the past 3 months…
“There are way too many places to chart things
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
June 02, 2025 - What are the most important things that you look for in a
healthcare provider and the staff in his or … When you think about the things that are most important to you,
how do your provider and the staff in
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
June 01, 2025 - For example, the first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when answering the subsequent
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - 66% 64% 53%
How Well the Child's Doctors Communicate 77% 77% 81% 79% 73%
Child’s doctor explained things … doctor showed respect for what respondent had to say 85% 85% 88% 87% 83%
Child’s doctor explained things … 65% 65% 70% 56%
How Well the Child's Doctors Communicate 80% 81% 83% 75%
Child’s doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/laparotomy-patient.pdf
November 01, 2023 - And things may happen very fast. … Focus on things you enjoy. … Do things you enjoy. It’s
good for your mood and well-being. … Walking and activity can help get things moving. … Ask your surgeon when it may be safe for you to lift things or play any
sports.
-
www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
September 01, 2016 - podcast, Caren Ginsberg, director of the CAHPS program at AHRQ, explains how CAHPS surveys ask about things … Almost all of the questions in CAHPS surveys ask whether or how often the things that are supposed
-
www.ahrq.gov/talkingquality/plan/your-audience/learn-about.html
July 01, 2011 - How To Learn About the Audience for a Health Care Quality Report
Here are some things you can
-
www.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-fac-notes.html
October 01, 2020 - typically five to seven elements because social psychologists say we can remember about five to seven things … Tap into things that folks value: that feeling of doing something important, something meaningful, that … :
These can change over time but are based on the results of a local investigation: five or seven things … Resources are limited, and addressing many things at once is not feasible.
-
www.ahrq.gov/healthsystemsresearch/hspc-research-study/overlap-and-coordination.html
June 01, 2020 - So, I’m trying to read all of these things and it’s blurry. … But I don’t have a specific area where I would say these two things are overlapping and one of them needs … So we are focusing a little more on things that have elements that are more specific to care in the VA … Another way we work with [other agencies] . . . is we partner with them on things where we have value … And some things that may be very meaningful on one particular day for an agency may be relevant, you
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
September 01, 2022 - Let’s work on some other things that could help you feel better.”
10
“Antibiotics are the only thing … Most kids will bounce back quickly on their own, but here are some things that can help your child feel
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
April 01, 2019 - And these gaps, which can be things like clinicians not knowing details
about patients' care or not … And as a result of both of those things, we should see better clinical, cost and satisfaction outcomes … And these are all things
that we achieved through or collected by surveying nurses. … and
imaginative in suggesting how to make things work better for patient care. … Some of those things are not as obvious though.