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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
October 01, 2016 - ♦ Sometimes or never explained things in a way they or their parents could understand. … office or clinic visit in the last 12 months whose
health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … ♦ Always have things explained in a way that was easy to understand.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - What are the most important things that you look for in your child's healthcare provider and their staff … When you think about the things that are most important to you, how do your child's provider and their
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-closing-slides.pdf
June 02, 2025 - questions.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
June 02, 2025 - Very least helpful message
If you don’t respond, we will underestimate the
number of people who see things … you felt listened to
• how clearly doctors explained what you need to
know
These are the kinds of things
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - revolution at improving the service at the Registry of Motor
Vehicles and in fact, we learned many things … And one of the interesting things about patient experience that we found from other
hospitals -- because … is
where we are using words and training our staff to use these words consistently to do different things … One of the things that we’ve learned is that at first
you have to direct, this is not an option, it’ … One of the things I say to folks is when they ask me “what’s the
first thing I could do about improving
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
October 01, 2014 - Shaller (opening), Slide 13
Just one more piece of background before turning things over to our guest … Shaller (opening), Slide 14
So without further delay, I'm pleased to turn things over to our first … specific teams toward taking care of things like insurance prior authorizations, medication needs and … Often, if we're not the ones on the
receiving end we kind of think things might be better, but until … Dale Shaller
Just a couple more minutes left for Q&A, and then we'll have to move to wrapping things
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/mindfulness-transcript.doc
June 10, 2014 - This is Arjun Srinivasan and I’m going to start things off. … So just a polling question to get things started. … They didn’t just show that things levelled off, things actually got better. Next slide, please. … And we decided to do the following things that are shown here on this slide. … So yes, there are many other institutions that have been able to implement these things.
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www.ahrq.gov/workingforquality/events/webinar-introducing-nine-levers-to-support-the-aims-and-priorities.html
November 01, 2016 - Regardless of what we call these things, they represent a variety of actions a broad array of stakeholders … I don't know why these things surprise me, but just as in my very first process improvement many years … These are not the only things organizations could do to improve the quality of health and health care … One of the things that we tried to do with these kinds of Webinars and the materials that we create is … We encourage you to use them to help craft your story about what's happening and where things are headed
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www.ahrq.gov/talkingquality/explain/support/help-consumers.html
March 01, 2016 - The site uses its “teachable moment” to educate patients about some of the things they and their doctors … a way to open a conversation with a doctor by saying, for example, “I came across this list of five things
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
October 01, 2013 - Again, none of these things were things that we didn't
already think about, but this really confirmed … So those are some of the things that we did with the actions. … There are things that we can do. … One of
the things our service team does is we actually issue huddle messages to everyone. … They do other things like the workshops and the
trainings in that as well.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - After that, I'll pass things
over to Theresa to talk to you about SOPS resources, linkages, and technical … Without further ado, I'll pass things over to Jeff.
Jeff Brady
Brady, Slide 6
Great. … A lot of our attention, again, is focused on that, things like culture. … With that, I'm going to turn things over to Laura, and we'll get into the surveys themselves. … And so I think one of the things that you can expect to see from our group--and I should also mention
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www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_2-speaker-notes.docx
September 01, 2015 - But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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www.ahrq.gov/workingforquality/events/webinar-using-the-nine-levers-to-achieve-results.html
November 01, 2016 - And so, not that health care isn't critically important—it's an incredible piece of how things, families … I'm sure we've missed things. … Consumer incentives and benefits, certification—these are all things that you know. … Hopefully, you can see yourself in at least one of these things if not multiple areas where you might … Some of the things, just to give you a bit of a tip, is that we've focused on the New York State Health
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www.ahrq.gov/hai/cusp/clabsi-final/clabsifinalap.html
January 01, 2013 - Role on CUSP project:
Opening Questions
Are there one or two things that stand out in your mind … What things did the NPT not do that would have been helpful? … Looking back, do you think there were things you would have done differently to increase recruitment?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/hip-knee-surgery-booklet.pdf
November 01, 2023 - All these things cause pain
and stiffness. … Put things you use often at
waist or shoulder height so
they’re easy to reach. … Focus on things you enjoy. … These things can help take your mind off the pain. … Do things you enjoy. It’s
good for your mood and well-being.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/mindfulness-transcript.html
December 01, 2017 - This is Arjun Srinivasan and I'm going to start things off. … So just a polling question to get things started. … They didn't just show that things levelled off, things actually got better. Next slide, please. … And we decided to do the following things that are shown here on this slide. … So yes, there are many other institutions that have been able to implement these things.