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21. Appendix G. Training Team Members How To Use the Checklist - Implementation Guide | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
    May 01, 2017 - Here are some helpful things to remember: Have a one-on-one conversation with every person in your … Things to think about when creating your video: Consider creating a “how to use the checklist” video

22. Session 1 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
    October 01, 2014 - In answering these questions, think about specific things that specific people should do: What should … They have also seen things go wrong in the care system. … As a result, things that might affect a resident's safety may go unreported or not be discussed. … Not being able to talk about how things did or could go wrong holds back our own learning. … With verbal communication, things can sometimes get in the way of your message.

23. Conclusion | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod3concl.html
    October 01, 2014 - In Summary Falls prevention aims to balance patient safety and personal freedom to do things … environment where it is easy to report, and everyone supports discussions about what happens and how to make things … Things to Remember Not every fall is just a fall. There are many risk factors for falls.

24. Improving Patient Safety in Long-Term Care Facilities, Module 3 (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/ltcmodule3.pdf
    June 01, 2012 - learn how to recover when things do go wrong. … An experienced care team has seen things go wrong in the care system. … We learn best when we talk about how things might or did go wrong. … Usually, when things go wrong it is because a provider was too tired, distracted, didn’t know how things … ). › Things about the equipment or care plan (e.g., monitor blood pressure frequently). › Things about

25. Sustaining Change Webinar Transcript | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cauti-tools/archived-webinars/sustaining-change-transcript.html
    December 01, 2017 - We have the [inaudible 00:11:18] and things like that. … We'll go into those, and how to do things. Next. … Things that sometimes may seem simple. … There are different things that are always evolving. Then there's the idea of refreshing things. … Chu: What hospitals have done is a couple things.

26. Sustaining-Change-Transcript (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/sustaining-change-transcript.docx
    April 14, 2015 - We have the [inaudible 00:11:18] and things like that. … We'll go into those, and how to do things. Next. … Things that sometimes may seem simple. … There are different things that are always evolving. Then there's the idea of refreshing things. … Chu: What hospitals have done is a couple things.

27. 2024 Child HCAHPS Survey Database Executive Summary (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-infographic.pdf
    January 01, 2024 - Child's Doctors 87% of respondents reported that doctors always listened carefully, explained things … Mistakes 33% of respondents reported providers told parent how to report mistakes Asked About Things … a Family Knows Best 59% of respondents reported providers asked parent about the types of things

28. Morning Briefing and Shadowing (Transcript) | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/toolkit/content-calls/briefing.html
    April 01, 2013 - It's amazing the things that we've done. … But there may be other things as well, like electronic medical records and those kinds of things. … We found lots of things. … So we talk about things that are active, and then we talk about things that are resolved, and then we … One of the things they did was they took some of the things that were stocked, and they took them out

29. User-Centered Quality Report (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
    June 02, 2025 - But realistically, when people have trouble figuring things out, they seek meaning of their own and … So lots of things can go wrong and that’s why I think it's so hard to stay user-centered. … If they stop and think, then things can go wrong. … You also are able to learn things and use them in all of your subsequent projects. It just builds. … It's much easier if you can discuss that and point at the screen and show people things.

30. Transcript: How To Address Attitudes and Beliefs Around Infection Prevention Strategies and Techniques (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/attitudes-beliefs-transcript.pdf
    April 01, 2022 - Because we always think, our attitudes are, we're there to help people, but sometimes we miss things … One of things that I recommend is that we train physicians and nurses together so that the physicians … Kate: And I imagine that it helps to build cooperation, trust, mutual respect, and all of those things … This is how we do things. And it works out so much better. … The other thing is, is that, when you use the learning from defects, as I said, it identifies things

31. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - How things work at [NOTE: insert hospital name] • Section 5. … As an advisor, there are things that we will ask you to do. … • What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?

32. How Social Media Can Draw Visitors to a Quality Report (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Using_Social_Media_2011_09_01_Transcript.pdf
    January 01, 2011 - care organizations and we try to post things that would be interesting to our followers. … We try not to post things every day if they’re not relevant. … So sometimes when there’s a lot of things going on in the news, we might post eight or ten things during … to put them out there, so maybe we’ll only post one or two things a day. … There’s so much going on and things are so complex.

33. Session 1 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod3sess3.html
    October 01, 2014 - learn how to recover when things do go wrong. … An experienced care team has seen things go wrong in the care system. … As a result, things that might affect a resident's safety may go unreported or not be discussed. … We learn best when we talk about how things might or did go wrong. … Usually, when things go wrong it is because a provider was too tired, distracted, didn't know how things

34. Improving Patient Safety in Long-Term Care Facilities, Module 1 (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/ltcmodule1.pdf
    June 01, 2012 - Things to watch for in residents include physical and non-physical changes. … There are many things that can cause a fall, including things in the environment (like lighting, slippery … Sometimes medications change the way things taste or smell. … recover when things do go wrong. … They have also seen things go wrong in the care system.

35. Practical Strategies for Gathering Feedback Directly from Patients (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Qualitative_Methods_2012_04_11_Transcript.pdf
    January 01, 2012 - And we've also seen that it actually really helps in fundraising and other things where you really might … or problematic things they've experienced. … As the person goes through the walkthrough, they have a place to note their observations, things that … they think are really good, things they think might need to be changed, and we also ask them to write … If you ask your patients to get undressed or to do various things as part of a visit, you do those things

36. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - How Things Work at [NOTE: insert hospital name] 12 Section 5. … How things work at [NOTE: insert hospital name] Section 5. … What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?

37. Transcript: Senior Leadership Podcast – Implementing Strategies and Tools (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module3-transcript.pdf
    June 01, 2017 - That's a great way to build the culture, because you're talking about the things that are important. … Joan, what are some of the different things you do to celebrate those successes? … These things have to be done this way. … These things maybe there's some variability in that, and then leave it to those teams to figure out … Sometimes when things are put in a rate, it's a little bit easy to lull yourself into thinking, “Oh,

38. 2024 HCBS CAHPS Survey Database Chartbook (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - that are important 10% 25% 64% 5,411 Staff knew what's on the service plan, including the things … in community 56% 20% 23% 5,555 Needed more help to do things in community* (Negatively Worded)^ … that are important to you • Some of the things that are important to you • Most of the things … In the last 3 months, did your job coach encourage you to do things for yourself if you could? … the things that are important to you Always or All the things that are important to you Global

39. Quality Improvement Study Framework (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
    June 02, 2025 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define … Quality Improvement Study Framework 2 Element Definition Things To Keep in Mind Data Analysis … Appendix K – Quality Improvement Study Framework Study Elements Element Definition Things … Element Definition Things To Keep in Mind Conclusions Describe whether or not the goal was reached

40. Communication Measures: Home Health Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
    June 01, 2018 - spoken at home, 2014 Language Always Inform You About When They Will Arrive Always Explain Things … Always have things explained in a way that was easy to understand. … ethnicity, 2014 Race / Ethnicity Always Inform You About When They Will Arrive Always Explain Things … Native Hawaiians and Other Pacific Islanders (NHOPIs) were significantly less likely to always have things