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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
August 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how do this provider and their staff
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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
January 01, 2011 - And what they're doing is basically three different things. … provider, but
things that were provided by staff at the front desk and others. … There were other things like how secure these people
were. … Or they have a vulnerable lifestyle situation, things like that. … Now that the webinar is over, we have a few more things for you to
look forward to.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
December 10, 2013 - But the reason that we’re talking about this at all was, on the CAUTI calls, one of the things that we … So there are good things about our current, kind of apprenticeship model. … So if we flip then and we think about the good things about your tribe, tribes are not always bad if … A couple of things. … We don’t talk about our challenges because those things impact business.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-transcript.html
December 01, 2017 - But the reason that we're talking about this at all was, on the CAUTI calls, one of the things that we … So there are good things about our current, kind of apprenticeship model. … So if we flip then and we think about the good things about your tribe, tribes are not always bad if … A couple of things. … We don't talk about our challenges because those things impact business.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - They’ve got all the important things. We are joined by Dr. … Tests in the hospital can include things like blood tests and X-rays. … But that’s
okay, we know there’s other things that we can be doing. … Things that are not out there yet, but will be coming. … So necessarily, we had to do things that were not identical to Adult HCAHPS.
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www.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-3.pdf
June 02, 2025 - Often avoids, dislikes, or doesn't want to do
things that take a lot of mental effort for a
long period … Often loses things needed for tasks and
activities (e.g. toys, school assignments,
pencils, books,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/clinician-info-poster.pdf
June 02, 2025 - The Note Sheets give patients a
place to write
things down
during their
appointment to
help them … Note Sheet and a pen to patients or family members and tell them that
you encourage them to write things
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-role-play-final508.pdf
June 02, 2025 - Things To Look For
Did the staff member include:
� Knee pain is interfering with normal activities? … Things To Look For
Did the staff member include:
� Current HbA1C?
� 10 lb weight loss? … Things To Look For
Did the staff member include:
� CBC?
� Lipid panel?
� UA?
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www.ahrq.gov/workingforquality/events/webinar-federal-agency-alignment-to-the-six-priorities.html
November 01, 2016 - We said, to make an impact on that, beyond things like patient-centered medical homes and to coordinate … We rapidly joined CDC's Million Hearts initiative, and did a number of things to try to reduce the rates … Briss mentioned, some of the key efforts in there involve things like diabetes prevention and cancer … We've been looking at a variety of things recently, including medication adherence and cardiac rehab. … We know from Massachusetts, for example, that making these things available to Medicaid recipients and
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - health care, or education services than is usual for most
children; limitations or inability to do things … care
treated HHCAHPS 2019
Adults who reported that home health care providers always explained
things … in
the last 6 or 12 months whose health providers sometimes or never
listened carefully, explained things … care
treated HHCAHPS 2019
Adults who reported that home health care providers always explained
things … or clinic visit
in the last 6 months whose health providers always listened carefully,
explained things
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www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.html
December 01, 2017 - Our administration was willing to pay the extra things for certain devices, external devices, premium … Just the little things, it doesn't take much. … Once you've recruited your champion, some additional things to equip and support them in this role. … It's about doing things with patients and families not for or to them. … More important, that you identify the things that you're doing well.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
June 02, 2025 - Did the doctors explain things in a way that you could understand? … example, that might evaluate your entire out-patient episode or in-
patient stay, so it might include things … But on the other hand, things can become so simplified in a roll-up measure that combines across
multiple
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-session.pdf
June 02, 2025 - We found it easiest to include at all these things as part of
the discharge process. … • Our physician leaders were ready to put work towards what needed to be done and
clarify things … In areas where we do try to intervene on physician behavior, some things that can
work include sharing … This is how we’ve always done things!”. … A number of those things are posted on the Community Library.
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www.ahrq.gov/hai/cusp/toolkit/content-calls/framework.html
April 01, 2013 - The things we need to do are radically different because, of course, those particular infections are … But quite often, they get at issues that are absolutely crucial to allowing those things to happen. … So in spite of our best efforts, there will always be some bad things happening, but we use the CUSP … Those are the things you want to brainstorm and just identify. … And those things are going to be available, as I said.
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www.ahrq.gov/hai/cusp/toolkit/content-calls/best-practices.html
April 01, 2013 - We probably all have trained our nurses or talked to our staff about quality measures or outcomes or things … evidence-based practices and by joining the FHA Collaborative, we were really able to use and borrow things … All of those things I think everybody’s doing in some form or fashion or, certainly, they should be. … kept it up here at THA and tried to keep the focus on it, and then I realized truly that the only two things … One of the other things that’s really driven a lot of this was an initiative we took on getting our boards
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
March 01, 2015 - Current composite: 6 items Recommended composite: 4 items
• Explains things in a way that is
easy to … in the CAHPS Health Plan Survey. ”Gives easy to understand
instructions” is similar to ”Explains things … Attention to mental or emotional health
AHRQ recommends retaining the item “Things that cause worry or … In the last 12 months, how often did this provider explain things in
a way that was easy to understand … In the last 12 months, did anyone in this provider’s office ask
you if there are things that make it
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-051314.pptx
February 07, 2014 - Things like that don’t trick me…
When other people looked at the data, they saw people problems (not … The need for urinary catheters in the ICU will never go away
So why is it so hard to change things … for the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things … to discuss on rounds
50
So why is it so hard to change things? … for the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things
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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Branding_Your_Quality_Report_2011_05_15_Transcript.pdf
January 01, 2011 - We also did a lot of internal consensus building, things like talking with our staff; we certainly are … We looked at things like references to the Detroit area
since that’s where we’re based; we considered … Lisa Mason
We have a number of things that we’ve been doing. … instructions for that linking, meeting talking points, content for open enrollment materials, short and
long, things
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
May 01, 2017 - Speaking up if you are concerned about anything is one of the things you can do to stay safe. … These
instructions may include things like a medication
schedule, things to avoid (such as certain