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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
    May 01, 2017 - including having information explained fully and clearly and receiving an explanation and apology if things … family understand the health condition, procedure, and next steps in their care by checking to see if things
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018hospitalsopsreport.pdf
    March 01, 2018 - Organizational Learning—Continuous Improvement We are actively doing things to improve patient safety … Handoffs & Transitions Things “fall between the cracks” when transferring patients from one unit to … Organizational Learning—Continuous Improvement A6 We are actively doing things to improve patient … We are actively doing things to improve patient safety. 84% 84% 0% 20% -29% 4% -4% A9 2. … Things “fall between the cracks” when transferring patients from one unit to another. 42% 42% 0%
  3. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2018hospitalsopsreport-rev0921.pdf
    March 01, 2018 - Organizational Learning—Continuous Improvement We are actively doing things to improve patient safety … Handoffs & Transitions Things “fall between the cracks” when transferring patients from one unit to … Organizational Learning—Continuous Improvement A6 We are actively doing things to improve patient … We are actively doing things to improve patient safety. 84% 84% 0% 20% -29% 4% -4% A9 2. … Things “fall between the cracks” when transferring patients from one unit to another. 42% 42% 0%
  4. Quality-Survey-Ok (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/quality-survey-ok.pdf
    August 02, 2018 - __________________________________ __________________________________ __________________________________ Confidential Page 1 of 9 H2O Quality Facilitation Team Assessment Survey Thank you again for being a part of the Healthy Hearts Oklahoma (H2O) Quality Improvement (QI) Initiative to help Oklahomans improve…
  5. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support.pptx
    July 01, 2023 - Offer up specific examples of things that drew your attention. … Using “I” statements will help you underscore the point that you are simply explaining things from your
  6. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support-speaker-notes.pdf
    July 01, 2023 - Offer up specific examples of things that drew your attention. … Using “I” statements will help you underscore the point that you are simply explaining things from
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/actionplan-trip-facguide.docx
    January 01, 2017 - Facilitator Guide: Build Your SSI Prevention Bundle Slide Title and Commentary Slide Number and Slide Title Slide Action Plan for Translating Research Into Practice: Gap Analysis and Tests of Change SAY: This module will cover the Translating Research Into Practice (TRIP) framework. The TRIP framework lets us dig…
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
    April 01, 2018 - write down an agenda.6,7 “The Note Sheet helps to decrease the number of calls after the visit for things … “I’ve been doing this [primary care] for a long time and didn’t realize a lot of things are not heard … patient outcomes, and patient and clinician satisfaction.19,20 “Sometimes during a warm handoff things … Establish evaluation measures There are several things to consider when selecting measurements to assess
  9. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3_communication.pptx
    July 01, 2023 - OK, there are a few things we can do. Please continue to monitor carefully. … To close the loop, as you'll learn next, the doctor may reply, “OK, there are a few things we can do. … Sonentag is on his way, and we are working towards getting things under control. … Sonnentag is on his way, and we are working towards getting things under control.
  10. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
    July 01, 2023 - OK, there are a few things we can do. Please continue to monitor carefully. … To close the loop, as you'll learn next, the doctor may reply, “OK, there are a few things we can do … Sonentag is on his way, and we are working towards getting things under control. … Sonnentag is on his way, and we are working towards getting things under control.
  11. www.ahrq.gov/sites/default/files/2025-03/mcfarland-report.pdf
    January 01, 2025 - determine the causes of a patient safety error 2.16 0.60 0% 0% 26% 63% 11% Most errors are due to things … Most errors are due to things that  clinicians can’t do anything about.  … Facilitating Factors Things that are working well or could be improved to support more effective functioning
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_ssibundle.pptx
    December 01, 2017 - typically five to seven elements­ because social psychologists say we can remember about five to seven things … Tap into things that folks value: that feeling of doing something important, something meaningful, that … SAY: These can change over time but are based on the results of a local investigation: five or seven things … Resources are limited, and addressing many things at once is not feasible.
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
    January 01, 2015 - New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D. 5 AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program Caren Ginsberg, Ph.D. Center for Quality Improvement and Patient Safety, AHRQ 6 Agency for Healthcare Research and Quality • AHRQ is: ► A research and sci…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/infectious-complications-090914.pptx
    January 01, 2014 - control professional Physician barriers 38 Time for checklists Interest in checklists versus other things
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient.pptx
    May 28, 2015 - agreed upon goals through joint planning and evaluation Shared planning and decision-making (doing things … agreed upon goals through joint planning and evaluation Shared planning and decision-making (doing things
  16. www.ahrq.gov/hai/cauti-tools/archived-webinars/infectious-complications-slides.html
    December 01, 2017 - professional Slide 38 Physician Barriers Time for checklists Interest in checklists versus other things
  17. www.ahrq.gov/evidencenow/projects/urinary/it2-interview.html
    November 01, 2024 - Interview with the IT2 Project Team Project Overview: The Identify, Teach and Treat (IT2) project is implementing screening for urinary incontinence at the time of pre-visit automated appointment confirmation in women presenting to primary care practice (PCP) annual visits. IT2 is being implemented in Northwes…
  18. Narrator V/O: (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/PSA-Audio-Script-Sample.doc
    June 02, 2025 - Narrator V/O: AUDIO PSA :30 AHRQ (8/13/07) TIPS WHEN GETTING MEDICAL TESTS  Asking Questions Consumer Campaign Talent: Kaye Lake SFX NARRATION 1. “Medical” or “Hospital” SFX in background w/ music 2. light health care background sounds throughout NARRATOR: YOU’VE JUST SEEN YOUR DOCTOR AND HE’S ORDE…
  19. www.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…
  20. www.ahrq.gov/es/patient-safety/settings/hospital/match/chapter-3.html
    July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Chapter 3. Developing Change: Designing the Medication Reconciliation Process Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Recon…

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