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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
April 18, 2011 - What number would you use to rate how well the nursing home staff explained things in a way that was … When you were in the nursing home, were you able to move your arms to reach things that you wanted? … We would like to find out about whether you could reach the things you needed in your room.
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teamstepps.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
October 01, 2021 - think broadly about patient safety research, we understand that it’s often instructive to compare the things … People tend to remember things that happened recently.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - you timely and complete information about your care
Ask about and listen to your concerns
Explain things
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
January 01, 2013 - • Staff may leave and be replaced by others who
do things differently.
6
Who Will Sustain Practices … rounding
• Observation, chart review
22
Process measures answer the question: “Are we
doing the things
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
May 22, 2013 - If you do not understand, ask
your doctor or nurse to explain things more clearly. … • Will I need physical or occupational therapy for help with exercises or
relearning how to do things
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - 55% 37,418
How Well Doctors Communicate
Composite
9% 17% 74% 34,226
Personal doctor explained things … the Child’s Doctors
Communicate Composite
6% 15% 79% 53,721
Child’s personal doctor explained things … 148,883
Doctors Who Communicate Well
Composite
5% 16% 79% 153,179
Personal doctor explained things … How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things
in a way that was easy
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teamstepps.ahrq.gov/talkingquality/resources/writing/tip6.html
May 01, 2015 - using a readability formula to assess the text you have written for your quality report, here are some things … Remember that many important things besides length of words and sentences contribute to good writing.
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teamstepps.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - These checklists typically suggest questions that people can ask, or specific things they should be looking … To keep things simple, they may ignore some attributes or aspects of care that really do matter to them
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - Sometimes residents make it hard for nurses and aides to provide care by doing things like yelling, pushing … In the last 6 months, how often did the nurses and aides explain things in a way that was easy for you … Personal medical belongings are things like hearing aids, glasses, and dentures.
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - In the last 6 months, how often did this
provider explain things in a way that was
easy for your child … In the last 6 months, how often did this
provider explain things about your child’s
health in a way
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - I have made the assignments, and we are going to
manage things “the good old fashioned way today.” … little late, so the resident
assumes situational leadership and begins to organize the
team and get things
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - For example, the
first question is designed to prompt respondents to state the most important things … they look for in a health care provider so that they have those things in mind when
answering the … What are the most important things that you look for in a healthcare
provider and the staff in his or … When you think about the things that are most important to you, how
do your provider and the staff in … When you think about the things that are most important to you, how do your child’s
provider and the
-
teamstepps.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
September 01, 2020 - contacted provider's office
How Well Providers Communicate with Patients
Q11 Provider explained things
-
teamstepps.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - non-urgent appointment as soon as needed
How Well Doctors Communicate
Q12 Doctor explained things
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - 1 2 3 4 5 9
SECTION C: Communication
How often do the following things happen in your unit … interaction or contact with patients
Your Comments
Please feel free to provide any comments about how things
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - What are the most important things that you look for in a healthcare provider and the staff
in his or … When you think about the things that are most important to you, how do your provider
and the staff in
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - Sometimes residents make it hard for
nurses and aides to provide care by doing
things like yelling, … In the last 6 months, how often did the
nurses and aides explain things in a way
that was easy for … Personal medical belongings are things like
hearing aids, glasses, and dentures.
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - as needed 52% 53% 54% 56% 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things … doctor showed respect for what respondent had to say 87% 86% 88% 87% 85%
Child’s doctor explained things … 5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/EvidenceNOW-BSC-AL-profile.pdf
September 01, 2021 - “One of the things that excites me most about this project is that it provides an opportunity to leverage
-
teamstepps.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - A Worksheet or Checklist
To help people make a decision, you can provide them with:
A list of things