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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-ve-supp-item-set-08-2022.docx
    January 01, 2022 - Last updated: August 2022 Value and Efficiency in Your Hospital Think about the way things are done
  2. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Check that you explained things well by using “teach back.” Don’t say: “Do you understand?”
  3. teamstepps.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Alternative approaches include using a “fuzzy” search in which things close to what someone has typed
  4. teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - If you cannot get the small things right, how can they trust that you will do well with the complicated … Responsiveness refers to the expectation that things should happen in a timely fashion and that people
  5. teamstepps.ahrq.gov/talkingquality/explain/numbers.html
    November 01, 2018 - Who does best on the things I care about most?
  6. teamstepps.ahrq.gov/sops/international/hospital/translators.html
    October 01, 2014 - We are actively doing things to improve patient safety. A9. … Things "fall between the cracks" when transferring patients from one unit to another.
  7. teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
    September 01, 2021 - EvidenceNOW: A Model for Heart Health and Beyond B S A B LDL C S A B HDL LDL C S A B HDL LDL C S A B LDL C S B S A B HDL LDL C S A BHDL LDL C S A B HDL LDL C S A B HDL LDL C S NATIONAL CENTER FOR EXCELLENCE IN PRIMARY CARE RESEARCH EvidenceNOW: A Model for Heart Health and …
  8. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - While listening, they should take notes about things that were critical to either the success or failure … Listed on this slide are some things to avoid.
  9. teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - TeamSTEPPS Learning Benchmarks TeamSTEPPS Learning Benchmarks Instructions: These questions focus on medical teamwork and communication and their effect on quality and safety in patient care. For each of the following questions, please circle the letter next to the one best answer. 1. A nurse is called t…
  10. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - example, the chief operating officer regularly conducts leadership rounds, often taking pictures of things … institutional memory and the necessary connections at both the administrative and clinical levels to get things
  12. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
    June 16, 2017 - It is very important to ensure you have things in place from the beginning to achieve and sustain the
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - hours per week SECTION I: Your Comments Please feel free to write any comments about how things
  14. teamstepps.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  15. teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Allow time for questions Explain things clearly in plain language: Speak slowly Avoid jargon … Steps to Improve YOUR Skills Focus on key messages and repeat Patients should leave you knowing 3 things
  16. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/clinhlpsmkqt/clinhlpsmksqt.pdf
    May 01, 2008 - Helping Smokers Quit: A Guide for Clinicians Helping Smokers Quit Helping Smokers Quit A Guide for Clinicians 1 - 8 0 0 - Q U I T N O W National Quitline 1 - 8 0 0 - Q U I T N O W Even brief tobacco dependence treatment is effective and should be offered to every patient who uses tobacco. Even brief tobacco d…
  17. teamstepps.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - When you're thinking about what data to track, keep in mind that the things that are easiest to count
  18. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
    June 16, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
  19. teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
    September 01, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
  20. teamstepps.ahrq.gov/talkingquality/explain/communicate/trust.html
    December 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

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