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Showing results for "things".

1. CAHPS QI The Case for Improving Patient Experience (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
   January 01, 2011 - And all the other areas of our business if we want to do well with things, we measure them and make sure … One is sort of a general sense of where things are at and how we are doing. … Larry Morrissey Well I think one of the things that we did was to be persistent. … So we tried to look at things that were correlated with that and we felt the communication questions … and you need to bring things up.

2. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
   June 01, 2017 - Between You and Your Child’s Nurses Q14 Nurses listened carefully to parent Q15 Nurses explained things … Nurses Communicate With Your Child Q8  Nurses listened carefully to child Q9  Nurses explained things … Doctors Communicate With Your Child Q11 Doctors listened carefully to child Q12 Doctors explained things … told parent how to report mistakes Helping Your Child Feel Comfortable Q21 Providers asked about things … a family knows best about child Q35 Hospital had things available that were right for child’s age

3. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
   June 01, 2021 - Q# Beta Version (released 2017) Final Version (released June 2021) Q1 What are the most important things … What are the most important things that you look for in a healthcare provider and their staff? … Q2 When you think about the things that are most important to you, how do your provider and the staff … When you think about the things that are most important to you, how do this provider and their staff … [INSERT OPTIONAL TEXT HERE] Q1 What are the most important things that you look for in a healthcare

4. Child Hospital Survey (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
   May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.

5. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
   January 01, 2023 - Child's Doctors 86% of respondents reported that doctors always listened carefully, explained things … Well Doctors Communicate With Your Child Doctors listened carefully to child Doctors explained things … During this hospital stay, did providers ask you about these types of things? … (Q21) • Yes, definitely • Yes, somewhat • No Hospitals can have things like toys, books, mobiles … During this hospital stay, did the hospital have things available for your child that were right for

6. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
   March 09, 2007 - , my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and how … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.

7. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
   October 01, 2018 - So without further ado I'm turning things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask, what are the most important things that you look for in a health care provider and the … Then we go onto focus about things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.

8. Staying Active and Healthy with Blood Thinners - Transcript | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
   September 01, 2015 - There are many things you can do to remind yourself to take a pill at the same time each and every day … For instance, your clinician might want you to be careful about the things you eat or drink that are … taking a blood thinner doesn't mean that you have to drastically alter your daily life or stop doing the things … We've explained why your doctor may have prescribed it, and we've shared a number of things to keep in … By doing these things, you are sure to have success in integrating your blood thinner therapy into your

9. Teach-Back Teach-Back Teach-Back: Role Play Scenarios (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
   April 05, 2018 - Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure that … I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure … that I explained things clearly, can you tell me…” � Did the clinician use plain language (not medical … Things To Look For � Did the clinician use teach-back starter phrases such as “I want to make sure

10. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.

11. Preventing CAUTI in Specialized Patient Populations: The ICU | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
    December 01, 2017 - the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … to discuss on rounds Slide 51 So why is it so hard to change things? … the patient wants it in Everyone still wants ‘ins and outs’ every hour There are so many other things … in the ED is short Time for care in the ICU is long Slide 54 So why is it so hard to change things … Slide 60 So why is it so hard to change things? What is YOUR biggest barrier?

12. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - What are the most important things that you look for in a healthcare provider and the staff in his or … When you think about the things that are most important to you, how do your provider and the staff in

13. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - here 53 www.ahrq.gov/cahps Get CAHPS News and Announcements • Want to stay up to date on all things

14. AHRQ SHARE Approach Training and Implementation Success Story (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
    May 01, 2016 - But, as with most things, putting them into practice or seeing them live is a whole other story.” … But, as with most things, putting them into practice or seeing them live is a whole other story.” … In Patel’s experience, the interactive part of the training is “one of the things they [participants]

15. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - 30,716 How Well Doctors Communicate Composite 8% 17% 75% 27,928 Personal doctor explained things … oersonal doctor respected consumer comments 3% 10% 87% 11,476 Child's personal doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy

16. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - What are the most important things that you look for in a healthcare provider and their staff? … When you think about the things that are most important to you, how did this provider and their staff

17. CAHPS Elicitation Protocol Webcast (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - What are the most important things that you look for in a healthcare provider and his or her staff? … When you think about the things that are most important to you, how do your provider and his or her … Saw doctor and determined that I could have one of two things.

18. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - 66% 64% 53% How Well the Child's Doctors Communicate 77% 77% 81% 79% 73% Child’s doctor explained things … doctor showed respect for what respondent had to say 85% 85% 88% 87% 83% Child’s doctor explained things … 65% 65% 70% 56% How Well the Child's Doctors Communicate 80% 81% 83% 75% Child’s doctor explained things … How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy

19. SOPS Community Pharmacy Survey Items and Composites (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … When the same mistake keeps happening, we change the way we do things. C10. … The way we do things in this pharmacy reflects a strong focus on patient safety.

20. Funding Award Process at AHRQ | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/funding/process/award-process/index.html
    June 01, 2017 - contact the applicant organization to request additional and/or updated information regarding such things … have been satisfactorily addressed, GM staff prepare a Notice of Award (NOA) indicating, among other things