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  1. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_fall-prevention.docx
    January 01, 2013 - The checklist will show all the things you are doing well.
  2. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
    April 05, 2013 - These are all things done by hospitals that are top performers in quality, safety, and patient and family
  3. talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
    July 01, 2013 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  4. talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
    August 01, 2022 - "The Design of Everyday Things," by Don Norman, cognitive scientist and usability engineer When event
  5. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/rodriguez/rodriguez.pptx
    September 05, 2012 - Slide 1 Implementing Team Approaches for Improving Diabetes Care in Health Centers Hector P. Rodriguez, PhD, MPH (hrod@berkeley.edu) UC Berkeley School of Public Health iCARE (Innovative Care Approaches through Research & Education) Acknowledgements Other Research Team Members (University of California and RA…
  6. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
    February 12, 2014 - Situation Monitoring (Instructor Guide) SITUATION MONITORING SUBSECTIONS • Teamwork Exercise #2 • STEP • Situation Awareness • Shared Mental Models TIME: 45 minutes Slide …
  7. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - SAY: There are some crucial things to consider when using the DESC script: • Time the discussion
  8. talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - What are things that you can do to improve communication concerning the plan of care?
  9. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things
  10. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - part of the success of our project, and I greatly appreciate the work you have done so far to move things
  11. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
    January 01, 2014 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR): Grand Rounds Presentation Presenter: Timothy B. McDonald, MD, JD This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond…
  12. talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/guide.html
    September 01, 2017 - The checklist will show all the things you are doing well.
  13. talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule10.pptx
    January 01, 2004 - reactions tell you whether participants liked the course, the facilities, and the instructor among other things
  14. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
    January 01, 2014 - How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things
  15. talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - What to say while using teach-back during shared decision making: Explain things clearly using plain
  16. talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - participation is voluntary, but we encourage you to complete the survey to help us improve the way we do things … participation is voluntary, but we encourage you to complete the survey to help us improve the way we do things
  17. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
    March 18, 2014 - The nurse asks her colleague if she can assist in placing the IV for the C-section to help get things
  18. talkingquality.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - on a variety of issues, such as how well a doctor listens to patients, how clearly a doctor explains things
  19. talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
    January 01, 2012 - to use the call light for pain medication). 2 Put medication as needed on RN’s scheduled list of things
  20. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - Always How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things

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