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  1. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
    September 01, 2022 - ” • Say: “Fortunately, you do not need an antibiotic; here are a few other things I can offer you
  2. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/dx-journey-presenter-notes.pdf
    March 01, 2022 - Slide 13 Over the Next 6 Weeks [Ben Kane, son]: Over the next 6 weeks, Dad did a lot of things. … We talked about all the things we could do when we didn’t have to worry about going to dialysis 3 days … My dad was a champ about chemotherapy, and I learned how to do a lot of the things, like draining fluid … [Ben Kane, son]: My dad was a champ about chemotherapy, and I learned how to do a lot of the things,
  3. preventiveservices.ahrq.gov/talkingquality/resources/writing/tip6.html
    May 01, 2015 - using a readability formula to assess the text you have written for your quality report, here are some things … Remember that many important things besides length of words and sentences contribute to good writing.
  4. preventiveservices.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
    November 01, 2016 - process, what we found was that people wanted a little bit more elaboration or specificity, to make some things … With healthy people and healthy communities in particular, one of the things that we heard very clearly … Last, we have affordable care, because when the Affordable Care Act was passed one of the things that … Throughout our reports, we have links to things that people can do to try to improve care, because that … Integrating Theory-Practice-Training-Research [Slide 25] James Venza:  I think one of the key things
  5. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pptx
    July 23, 2010 - Clinicians and hospital staff Patients and family Know how the hospital works and how to get things … Hospital staff and patients know about different things in the hospital and may not always be on the … and family to repeat back in their own words what they need to know or do to be sure you explained things … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
  6. preventiveservices.ahrq.gov/talkingquality/explain/support/help.html
    November 01, 2018 - These checklists typically suggest questions that people can ask, or specific things they should be looking … To keep things simple, they may ignore some attributes or aspects of care that really do matter to them
  7. preventiveservices.ahrq.gov/workingforquality/events/webinar-2013-annual-progress-report-update.html
    November 01, 2016 - Patient and Private Sector Measure Alignment [Slide 10] I'll flag a few things for your attention … The examples on this slide focus on the things we've seen happening that support these strategic opportunities … on for a number of years and has seen some dramatic improvements i patient safety, particularly in things … So we have to think about the action points where we can impact things. … It's connected to the other legislation that requires them to do things like the Physician Quality Rating
  8. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
    January 01, 2012 - If you responded from your head, you might say such things as “how would you rate your pain, from one … did they treat you with courtesy and respect, did the nurse listen carefully, did the nurse explain thingsThings like this: “I’m sorry but it wasn’t my fault,” “Gee, I’m really sorry; it’s a zoo in here,” or
  9. preventiveservices.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html
    September 01, 2020 - contacted provider's office How Well Providers Communicate with Patients Q11        Provider explained things
  10. preventiveservices.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - non-urgent appointment as soon as needed How Well Doctors Communicate Q12        Doctor explained things
  11. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story6_rochester-regional.pdf
    June 01, 2016 - I find with some of these things, the motivation is there for a couple of months after you do it and
  12. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - 1 2 3 4 5 9 SECTION C: Communication How often do the following things happen in your unit … interaction or contact with patients Your Comments Please feel free to provide any comments about how things
  13. preventiveservices.ahrq.gov/talkingquality/explain/support/incorporate.html
    January 01, 2023 - A Worksheet or Checklist To help people make a decision, you can provide them with: A list of things
  14. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/staff-info-poster.pdf
    November 28, 2016 - The Note Sheets give patients a them think about place to write what they want to things down talk
  15. preventiveservices.ahrq.gov/funding/grantee-profiles/grtprofile-gustafson.html
    February 01, 2024 - “If I’d go to them and raise a new idea, they were always open to try new things.
  16. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    May 24, 2013 - Clinicians and hospital staff Patients and family • Know how the hospital works and how to get things … and family to repeat back in their own words what they need to know or do to be sure you explained things
  17. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
    June 09, 2016 - to their attention 1 2 3 4 5 9 SECTION C: Communication How often do the following things … interaction or contact with patients Your Comments Please feel free to provide any comments about how things
  18. preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-mail.html
    March 01, 2013 - During this hospital stay, how often did nurses explain things in a way you could understand? … During this hospital stay, how often did doctors explain things in a way you could understand?
  19. preventiveservices.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - That includes things like their interactions with their health care providers, like how respectful and … These strategies are things like involving patients in decision making, discussing the context for the
  20. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/abate/nursing-protocols/standing-order-protocol-mupirocin.docx
    March 01, 2022 - These things need to be addressed before they will be likely to accept the nasal product. 3.

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