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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1-transcript.docx
April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix N. A Clear View on Flexible Endoscope Processing – Part 1, Transport, Leak Testing, and Cleaning
Transcript/Facilitator Notes
Sue Klacik:
(Slide 1) Hi, and welcome to this presentation on…
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - In the last 6 months, how often did this
provider explain things in a way that was
easy to understand
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
June 16, 2017 - It is very important to ensure you have things in place from the beginning to achieve and sustain the
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - hours per week
SECTION I: Your Comments
Please feel free to write any comments about how things
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preventiveservices.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - Skip to main content
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preventiveservices.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Allow time for questions
Explain things clearly in plain language:
Speak slowly
Avoid jargon … Steps to Improve YOUR Skills
Focus on key messages and repeat Patients should leave you knowing 3 things
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preventiveservices.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - When you're thinking about what data to track, keep in mind that the things that are easiest to count
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.doc
December 26, 2018 - of your quality report
(e.g., the nature of conditions that are addressed by your ratings, the key things
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
June 16, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
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preventiveservices.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Skip to main content
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preventiveservices.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - culture of cooperation and shared accountability for outcomes, embracing learning about new ways of doing things
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - So to know that both of those things are
underneath the hood, are driving some of these results, at
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/study.html
May 01, 2017 - Improvement Study Framework - Implementation Guide
Study Elements
Element
Definition
Things
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-profile-pa.pdf
April 01, 2015 - But most people
in the State didn’t know about those things.
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preventiveservices.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
November 01, 2018 - There is a tendency to revert to familiar ways of doing things.
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preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod1-guide.html
September 01, 2020 - In fact, studies have shown that heath care professionals aren't truly tuned in to the things that really … your patient's values and preferences –Conversation starters
Training Guide Script :
Say: Some things … "If you don't feel things are improving, please schedule a follow-up visit so we can plan a different … "If you don't feel things are improving, please schedule a follow-up visit so we can plan a different
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
April 30, 2013 - Use the multidisciplinary team to review not only existing admission materials but also views on how things … · Q3: During this hospital stay, how often did nurses explain things
in a way you could understand? … · Q7: During this hospital stay, how often did doctors explain things
in a way you could understand?
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preventiveservices.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - Skip to main content
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preventiveservices.ahrq.gov/evidencenow/projects/heart-health/index.html
March 01, 2024 - Skip to main content
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