-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - We are actively doing things to improve patient safety
(1
(2
(3
(4
(5
7. … that happen over and over
(1
(2
(3
(4
(5
SECTION C: Communications
How often do the following things … Things “fall between the cracks” when transferring patients from one unit to another
(1
(2
(3
(4
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - What are the most important things that you look for in a healthcare provider and the
staff in his or … When you think about the things that are most important to you, how do your provider
and the staff in
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - hard to improve what you can’t measure
we often measure less, rather than more, important things
increased
-
pcmh.ahrq.gov/questions/resources/going-home/index.html
November 01, 2020 - When you leave the hospital, there are a lot of things you need to do to take care of yourself. … This guide helps you keep track of all the things you need to do.
-
pcmh.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - During this hospital stay, how often did nurses explain things in a way you could understand? … During this hospital stay, how often did doctors explain things in a way you could
understand? … During this hospital, stay, how often did nurses explain things in a way you could
understand? … During this hospital stay, how often did doctors explain things in a way you could
understand?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child’s regular activities can include things … Sometimes [ ] Never
Example of an item with a 3-pt scale:
A child’s regular activities can include things
-
pcmh.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - Teach-Back
“I've been doing this [primary care] for a long time and didn't realize a lot of things
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - The way we do things in this pharmacy reflects a strong focus on patient safety. … The way we do things in this pharmacy reflects a strong focus on
patient safety. … When the same mistake keeps happening, we change the way we do
things. … When the same mistake keeps happening, we change the way we
do things. … When the same mistake keeps happening, we change the
way we do things.
-
pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Seven Things You Should Know About Urinary Leg Bags infographic ( PDF , 441 KB)
A tool to highlight
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx
January 01, 2023 - ☐ 5
☐ 9
Section B: Moving, Transferring, or Lifting Residents
How often do the following things … ☐ 1
☐ 2
☐ 3
☐ 4
☐ 5
☐ 9
Section D: Interactions Among Staff
How often do the following things
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - Gregg Meyer
One of the most important things we all do in leadership positions is we not only conform … One of the most important things a leader can do is the follow through, is when the front line does the … to our MRSA rates,” all on a
single graphic, they drove home the message that this has an impact on things
-
pcmh.ahrq.gov/teamstepps/instructor/scenarios/ed.html
March 01, 2014 - orders, Downs tells her that he will have them ready in 20 minutes because he has been busy with other things … He goes back into the waiting room and asks for assistance from the Triage nurse because "things are … Things are a bit slow now so she decides to catch up on some college homework. … orders, Downs tells her that he will have them ready in 20 minutes because he has been busy with other things
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - office or clinic visit in the last 12 months whose health providers listened carefully,
explained things … for the four CAHPS questions asking about health providers: (1) listening
carefully; (2) explaining things … s office or clinic visit in the last 12 months whose health
providers sometimes or never explained things … or clinic visit in the last 12
months whose health providers always listened carefully, explained things … s office or clinic visit in the last 12 months whose
health providers sometimes or never explained things
-
pcmh.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf
February 14, 2013 - There are other things going on in my life that are affecting my health.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Acts like I am making things up. Does not take me seriously.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
August 07, 2012 - Specific Things To Consider
Problem Identified
Person Assigned To Followup
Action Taken
Patient
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - Coordination and comprehensiveness of care is one of the key things that the MHQP survey measures in … addition to things like provider and patient communication, knowledge of the patient, access to care … care clinician did not always seem to know the important
information about their medical history or things … of their
operationally-based teams speak to both successes and “ah-ha” moments in terms of why some things
-
pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
April 29, 2024 - medical home
PCMH5
Someone from provider's office asked if there were things
-
pcmh.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
December 01, 2017 - We often measure less, rather than more, important things.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
January 01, 2023 - ☐ 3 ☐ 4 ☐ 5 ☐ 9
Section B: Moving, Transferring, or Lifting Residents
How often do the following things … ☐ 1 ☐ 2 ☐ 3 ☐ 4 ☐ 5 ☐ 9
Section D: Interactions Among Staff
How often do the following things happen