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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
March 21, 2014 - TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet
TeamSTEPPS 2.0 Sizing Up the Iceberg Exercise Sheet
Sizing Up the Iceberg
Exercise
Sizing Up the Iceberg Exercise Sheet
INSTRUCTIONS:
As you answer the questions below, consider the state of your current organization and the
current safety climate. …
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
March 01, 2014 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
November 02, 2018 - Three-- study the process to identify weak points where things could go wrong and lead to a recurrence … Ask your staff, what are the things that keep you up at night? … These are moments in the process where things could or do go wrong and can lead to the recurrence of … One of the things that I found very interesting is that coaches have to be somewhat influential to others … Here are a few things to consider and determine. What are your measures and target outcomes?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - • Will I need physical or occupational
therapy for help with exercises or
relearning how to do things
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - So trying to standardize that communication to make things clear will be a huge step to improving communication … So in conversation, when we're having this discussion related to patient care, let's consider four things … also use SBAR for a non clinical scenario, and we use it significantly in our institution for lots of things … The things that went well in the hand-off included continuity of care was maintained, pain management
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
March 01, 2014 - SHARE:
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TeamSTEPPS®
About TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide
Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English …
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pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
May 01, 2017 - Slide 11: We Do Not All See Things the Same Way 3
Say:
As we seek solutions, we should understand … All of these things improve teamwork. … Slide 36: Things To Consider When Customizing Your Checklist
Say:
Every checklist needs to be customized … points on their checklists, other facilities have found other processes and tools to take care of these things … We change many things without testing only to find out that the change didn’t work.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
March 19, 2014 - Things are a bit slow now, so she
decides to catch up on some college homework. … He goes back into
the waiting room and asks for assistance from the Triage Nurse because “things are … orders, Downs tells her that he will have them ready in
20 minutes because he has been busy with other things
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - Patients (Provider Communication)
Q11/Q12 In the last 6 months, how often did this provider explain things … Q23
PCMH5
In the last 6 months, did anyone in this provider’s office ask you if
there are things … Comprehensiveness
Q24
PCMH6
In the last 6 months, did you and someone from this provider’s office
talk about things
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - 3 ☐ 4 ☐ 5 ☐ 9
Section B: Moving, Transferring, or Lifting Patients
How often do the following things
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - “I want to make sure I
explained things
clearly. … I've been a physician for a long time, and I didn't realize a lot of things are not heard.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
April 04, 2018 - “I want to make sure I explained things clearly. … I've been a physician for a long time, and I didn't realize a lot of things are not heard.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - patient and family to repeat what you
said back to you in their own words to be sure
that you explained things … This road map may include things like
“I can feed myself” or “I can walk 20 steps.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-health-literacy.pdf
March 01, 2019 - It is an evidence-based technique to confirm that people have explained
things in a manner others understand
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-ve-suppl-item-set-english-2023.docx
January 01, 2023 - Last updated: March 2023
Value and Efficiency in Your Medical Office
Think about the way things
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pcmh.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - SHARE:
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Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Bibliography
CAHPS Program
FAQ
Glossary
Principles Underlying CAHPS Surveys
Using the CAHPS Name
What Is P…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - it’s in a shame free, non-threatening environment so they can practice some of those
techniques and things … Model from Missouri
www.cahps.ahrq.gov | 5 of 5
So even though physicians and clinicians and things
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pcmh.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - SHARE:
More topics in this section
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Bibliography
CAHPS Program
FAQ
Glossary
Principles Underlying CAHPS Surveys
Using the CAHPS Name
What Is P…
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
February 01, 2020 - Employees often are frustrated and angry about the same things that bother patients and members: chaotic … What to Recognize: People can be recognized for many things. … They can't wait to get started, meet new people, see everything, do great things.