-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - Sometimes residents make it hard for
nurses and aides to provide care by doing
things like yelling, … In the last 6 months, how often did the
nurses and aides explain things in a way
that was easy for … Personal medical belongings are things like
hearing aids, glasses, and dentures.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - as needed 52% 53% 54% 56% 46%
How Well Doctors Communicate 76% 76% 78% 78% 72%
Doctor explained things … doctor showed respect for what respondent had to say 87% 86% 88% 87% 85%
Child’s doctor explained things … 5.1)
How Well Doctors Communicate
In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate
In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way
that was easy
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on
LEP patient safety … for example, to get an interpreter
to the encounter or to make sure the doctor or nurse explained things … for example, to get an interpreter to
the encounter, or to make sure the doctor or nurse explained things … During this hospital stay, how often did hospital staff explain things in a way you
could understand
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/EvidenceNOW-BSC-AL-profile.pdf
September 01, 2021 - “One of the things that excites me most about this project is that it provides an opportunity to leverage
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - Negatively-Worded) 86%
Staff treated respondent the way respondent wanted them to 89%
Staff explained things
-
pcmh.ahrq.gov/news/blog/ahrqviews/heart-month-tools.html
February 01, 2023 - In healthcare, few things are more regrettable than missed opportunities to help patients heal.
-
pcmh.ahrq.gov/news/blog/ahrqviews/boost-health-services-research.html
June 01, 2022 - So, these are the things I’m thinking about as the initial rush of my joining AHRQ subsides.
-
pcmh.ahrq.gov/evidencenow/projects/heart-health/evidence/smoking.html
March 01, 2021 - Substantial clinical evidence shows that quitting smoking is one of the most important things a person
-
pcmh.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Alternative approaches include using a “fuzzy” search in which things close to what someone has typed
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - During this hospital stay, how often did hospital staff explain things in a way you
could understand
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - In the last 6 months, how often did your
child’s personal doctor explain things about
your child’s … In the last 6 months, how often did your
child’s personal doctor explain things in a
way that was easy
-
pcmh.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - Who does best on the things I care about most?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - What are the most important things that you look for in a healthcare
provider and their staff? … When you think about the things that are most important to you, how did
this provider and their staff … the previous four questions tend to focus primarily (though not
exclusively) on events – that is, things
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - to their attention
1
2
3
4
5
9
SECTION C: Communication
How often do the following things … interaction or contact with patients
Your Comments
Please feel free to provide any comments about how things
-
pcmh.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - Details that seem trivial to you may be important to your audience, or things that you consider important … After they go through all of the materials, the interviewer can probe further into the things they highlighted
-
pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Interest in Improvement
Say:
Administrators should support staff interest in finding ways to do things … frontline staff are the people closest to bedside processes, they have the greatest insight as to how things … Here are two things you can do to provide positive reinforcement to staff:
Set a goal, and when that … Have they shown a willingness to try new things?
Did they develop a solution to a problem?
-
pcmh.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - CALLER: Have you been able to do those things? … During this hospital stay, how often did nurses explain things in a way you could understand? … During this hospital stay, how often did doctors explain things in a way you could
understand? … During this hospital, stay, how often did nurses explain things in a way you could
understand? … During this hospital stay, how often did doctors explain things in a way you could
understand?
-
pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - As you implement changes, there will always be issues to address and challenges to manage; things are … There are many other sources for new ideas or different ways of doing things both within and outside … they are cited as excuses for two of the fundamental barriers to change: the fear of new ways of doing things
-
pcmh.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - , the [hospital name] discharge
educator, [DE name], mentioned you’d receive a call checking in on things … Review specific symptoms to watch out for/things to do for this diagnosis (e.g., weigh self,
check blood
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … 2 Sometimes
3 Usually
4 Always
During this hospital stay, how often did hospital staff explain things