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  1. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
    January 01, 2020 - As you implement changes, there will always be issues to address and challenges to manage; things are … There are many other sources for new ideas or different ways of doing things both within and outside … they are cited as excuses for two of the fundamental barriers to change: the fear of new ways of doing things
  2. pbrn.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
    February 14, 2013 - , the [hospital name] discharge educator, [DE name], mentioned you’d receive a call checking in on things … Review specific symptoms to watch out for/things to do for this diagnosis (e.g., weigh self, check blood
  3. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … 2 Sometimes 3 Usually 4 Always During this hospital stay, how often did hospital staff explain things
  4. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … 2 Sometimes 3 Usually 4 Always During this hospital stay, how often did hospital staff explain things
  5. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
    January 01, 2012 - Donna Farley Three things actually.
  6. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”   … Use teach back to check if you explained things well. … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
  7. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - In the last 12 months, did you and your primary doctor or nurse talk about specific things you could … In the last 12 months, did you and your primary doctor or nurse talk about things in your life that worry … In the last 12 months, how often did your primary doctor or nurse explain things in a way that was easy
  8. pbrn.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Select Measures To Report Domains of Healthcare Quality Types of Quality Measures Data Sources Key Questions About Measures Measures in Different…
  9. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
    February 01, 2011 - Now ask them to think about two things they hope to gain from attending this course and write these … performance and provide information about why things did or did not go well. … Explain that this phase entails a systematic investigation of why things happened in the scenario. … Remind participants to keep things simple. … Ask them to call out those things that they liked about the day’s training.
  10. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - In the last 6 months, how often did this provider explain things in a way that was easy for your child … In the last 6 months, how often did this provider explain things about your child’s health in a way
  11. pbrn.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - culture of cooperation and shared accountability for outcomes, embracing learning about new ways of doing things
  12. pbrn.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
    October 01, 2014 - Things are a bit slow now, so she decides to catch up on some college homework. … He goes back into the waiting room and asks for assistance from the Triage Nurse because "things are … orders, Downs tells her that he will have them ready in 20 minutes because he has been busy with other things
  13. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - First, what are the most important things you want from a health plan and its health care providers
  14. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet TeamSTEPPS 2.0 Sizing Up the Culture Exercise Sheet Sizing Up the Culture Exercise Sizing Up the Culture Exercise Sheet INSTRUCTIONS: As you answer the questions below, consider the state of your current organization and the current safety climate. …
  15. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - Will I need physical or occupational therapy for help with exercises or relearning how to do things?
  16. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
    February 10, 2011 - They help doctors by doing many things the doctor does.
  17. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.pdf
    May 16, 2013 - They help doctors by doing many things the doctor does.
  18. pbrn.ahrq.gov/teamstepps/simulation/traininggd2.html
    March 01, 2018 - Make a note of two things you hope to learn and take with you from this training. 1. ______________
  19. pbrn.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
    September 01, 2012 - There are other things going on in my life that are affecting my health. Questions for Dr.
  20. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - In the last 6 months, how often did your child’s personal doctor explain things about your child’s … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy

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