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61. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=19
    May 02, 2024 - with chronic conditions CC31 Child limited or prevented from doing things … with chronic conditions CC32 Child limited or prevented from doing things … with chronic conditions CC33 Child limited or prevented from doing things

62. Strategy 1: Working with Patients & Families as Advisors (Tool 6) (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
    May 19, 2013 - If there are statements with which you do not agree, these may be things to work on before becoming … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things

63. How CUSP Enables Nurse Empowerment (Transcript) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/empowerment.html
    April 01, 2013 - And you’re going to look with a system lens at why things happened. … And each unit then defines what things they want to work on in three categories. … So all of these things have helped empower the frontline nurses to help us problem solve. … Although we’ve done a lot of things that have required very low cost, so that’s interesting. … So operator, if we have one more question we’ll take it, but if not we should wrap things up.

64. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
    April 13, 2017 - “The checklist is a great way of standardizing things to make sure you do things the same way for each

65. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool5.html
    April 01, 2024 - of Internet Resources Overview It is important to confirm that you have explained things … example, you could say,  "We've gone over a lot of information, and I want to make sure I explained things … So tell me, what do you think are the three most important things to know about diabetes?" … "I want to make sure I've done my job well and explained things clearly. … If teach-back uncovers a misunderstanding, explain things using a different approach, and ask patients

66. Communication Measures: Home Health Care | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
    June 01, 2018 - spoken at home, 2014 Language Always Inform You About When They Will Arrive Always Explain Things … Always have things explained in a way that was easy to understand. … ethnicity, 2014 Race / Ethnicity Always Inform You About When They Will Arrive Always Explain Things … Native Hawaiians and Other Pacific Islanders (NHOPIs) were significantly less likely to always have things

67. AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things

68. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - , my name is {INTERVIEWER NAME} and I was hoping you’d have some time to talk to me today about how things … Before we start, let me tell you a few things about this survey. … [HAND R SHOWCARD 1: 0-10] Now let’s talk about how you feel about things at this nursing home and how … Are you able to move your arms to reach things that you want? … We’d like to find out about whether you can reach the things you need in your room.

69. CAUTI Sustainability: Embedding CAUTI Policies, Using Data to Monitor Proress and Hardwiring CUSP Principles | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-transcript.html
    December 01, 2017 - We're going to examine some of the things that you've already done, but all of these things that you've … to do things and how after 40 years as an ICU nurse. … That's when you start to see things slip. … You're heard the gamut of all of the things that people can say. … Once we did these things, we did some follow-up audit and we figured out that we have a few things we

70. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - How often did this provider explain things in a way that was easy to understand? Q15. … How often did this provider explain things in a way that was easy to understand? Q12. … (PCMH12) Did anyone from this provider’s office ask you if there are things that make it hard for … (PCMH13) Did you and anyone from this provider’s office talk about things in your life that worry

71. Ahcpsample (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.docx
    September 01, 2012 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )Dr. … There are other things going on in my life that are affecting my health. … There are other things going on in my life that are effecting my health. )August 2012 Sunday Monday

72. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - So without further ado I'm turning things over now to Caren. Caren? … But they’re balanced in that they accurately reflect the positive and negative things that actually … First, we ask, what are the most important things that you look for in a health care provider and the … Then we go onto focus about things that have gone well in experiences. … And then we asked the same question about things that you wish had gone differently.

73. Strategy 1: Working with Patients & Families as Advisors (Tool 6) (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    February 10, 2011 - If there are statements with which you do not agree, these may be things to work on before becoming an … had any negative experiences, I am coping well and am ready to respectfully share my ideas about how things

74. Medical Office SOPS Translation Information | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - 12 months, Not in the past 12 months, Does Not Apply or Don't Know) The following items describe things … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … ( Note: This question asks about things that happened in the past—should use past tense, not present … (negatively worded) ( More about this item: Staff are asked to do things they should not be doing because … When there is a problem in our office, we see if we need to change the way we do things. F5.

75. Staying Active and Healthy with Blood Thinners - Transcript | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
    September 01, 2015 - There are many things you can do to remind yourself to take a pill at the same time each and every day … For instance, your clinician might want you to be careful about the things you eat or drink that are … taking a blood thinner doesn't mean that you have to drastically alter your daily life or stop doing the things … We've explained why your doctor may have prescribed it, and we've shared a number of things to keep in … By doing these things, you are sure to have success in integrating your blood thinner therapy into your

76. No More Cauti Preventing Cauti Transcript (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/No_More_CAUTI_Preventing_CAUTI_transcript.docx
    May 05, 2015 - I'd like to give you a little road map here of things that you may want to consider, including in your … In all honesty, we have to remember that a lot of times these things are going to go together, they're … All these things will layer on top of each other, but the catheter preventing falls in the patient with … One of the things we were able to do in our facility was use our simulation lab. … Most of us have these things easily available in our patient care refrigerators to use.

77. Slide 1
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pptx
    September 01, 2016 - Sometimes or never explained things in a way they or their parents could understand. … ’s office or clinic visit in the last 12 months whose health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Always have things explained in a way that was easy to understand.

78. No More CAUTI: Preventing Catheter-Associated Urinary Tract Infections | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/no-more-cauti-transcript.html
    December 01, 2017 - I'd like to give you a little road map here of things that you may want to consider, including in your … In all honesty, we have to remember that a lot of times these things are going to go together, they're … All these things will layer on top of each other, but the catheter preventing falls in the patient with … One of the things we were able to do in our facility was use our simulation lab. … Most of us have these things easily available in our patient care refrigerators to use.

79. No More CAUTI: Preventing Catheter-Associated Urinary Tract Infections | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/no-more-cauti-preventing-cauti-transcript.html
    November 01, 2015 - I'd like to give you a little road map here of things that you may want to consider, including in your … In all honesty, we have to remember that a lot of times these things are going to go together, they're … All these things will layer on top of each other, but the catheter preventing falls in the patient with … One of the things we were able to do in our facility was use our simulation lab. … Most of us have these things easily available in our patient care refrigerators to use.

80. CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
    April 01, 2016 - reviewing all of the questions as they come in so that we prioritize the most common questions or things … And that has really added a lot of additional direction for us as far as things that we can improve … Now I can tell you, one of the things you’re going to want to be prepared for is, when you start -- if … And some of the traditional things, and you know, in a lot of states, quite frankly, they require the … So one of the things that I left out of the presentation was, when you do things like warm hand-offs