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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/module3-transcript.pdf
    June 01, 2017 - That's a great way to build the culture, because you're talking about the things that are important. … Joan, what are some of the different things you do to celebrate those successes? … These things have to be done this way. … These things maybe there's some variability in that, and then leave it to those teams to figure out … Sometimes when things are put in a rate, it's a little bit easy to lull yourself into thinking, “Oh,
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/sustaining-change-transcript.docx
    April 14, 2015 - We have the [inaudible 00:11:18] and things like that. … We'll go into those, and how to do things. Next. … Things that sometimes may seem simple. … There are different things that are always evolving. Then there's the idea of refreshing things. … Chu: What hospitals have done is a couple things.
  3. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu.html
    December 01, 2017 - So again, all these things can be related. … So, when we're thinking about culture, I always try to think about those things. … And it doesn't have to be extravagant things. … Finally, there are so many other things to discuss on rounds. … Some of the staff alerts and those things? Ashley Komacsar:  Oh, absolutely.
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Using_Social_Media_2011_09_01_Transcript.pdf
    January 01, 2011 - care organizations and we try to post things that would be interesting to our followers. … We try not to post things every day if they’re not relevant. … So sometimes when there’s a lot of things going on in the news, we might post eight or ten things during … to put them out there, so maybe we’ll only post one or two things a day. … There’s so much going on and things are so complex.
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - How things work at [NOTE: insert hospital name] • Section 5. … As an advisor, there are things that we will ask you to do. … • What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?
  6. ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=17&search_api_fulltext=&sort=asc
    People with mobility impairments C-IM7 Fatigue limiting things … mobility impairments C-HP1 Provider talked with patient about specific things … Health promotion & education C-HP6 Provider talked with patient about things … education P-HP2 Personal doctor talked with patient about specific things … promotion & education P-HP7 Personal doctor talked with patient about things
  7. ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/4-things.html
    March 01, 2017 - Infections Program Tools Reduce CAUTI in LTC Facilities Toolkit Sections 4 Things … Ambulatory Settings Telemedicine Universal ICU Decolonization Protocol 4 Things … Page last reviewed March 2017 Page originally created March 2017 Internet Citation: 4 Things
  8. Paul Tedrick (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/leveraging-cultural-change-transcript.doc
    August 12, 2014 - So if you look at safety and harm assessment, first of all, there are three things. … And thirdly, there’s got to be consequences for failure to implement those types of things. … For example, you can get a ticket or things like that if you don’t fasten your seatbelt. … So all of these things come into play. … We also gave out ‘change,’ and it’s a little plastic— literally looked like those things.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - How Things Work at [NOTE: insert hospital name] 12 Section 5. … How things work at [NOTE: insert hospital name] Section 5. … What examples can I give of when things went well? … What things did people say or do that were helpful? … If not, why are these things not happening?
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
    January 01, 2024 - that are important 10% 25% 64% 5,411 Staff knew what's on the service plan, including the things … in community 56% 20% 23% 5,555 Needed more help to do things in community* (Negatively Worded)^ … that are important to you • Some of the things that are important to you • Most of the things … In the last 3 months, did your job coach encourage you to do things for yourself if you could? … the things that are important to you Always or All the things that are important to you Global
  11. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
    April 01, 2013 - And some of them are things that we would consider good, and some of them are things that we would consider … It’s slowing things down. … And then things seemed to stabilize. … And I think those are important things.” … I think that’s one of the things, that when we see somebody that’s upset, one of the things we want to
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
    May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - During this hospital stay, how often did your child’s nurses explain things in a way that was easy … During this hospital stay, how often did your child’s doctors explain things in a way that was easy … During this hospital stay, how often did your child’s nurses explain things to you in a way that was … During this hospital stay, did providers ask you about these types of things? … Tests in the hospital can include things like blood tests and x-rays.
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - ... 5 AR3 FOA Required People in our practice actively seek new ways to improve how we do things … ...... 4  Strongly agree ........................ 5 AR8 FOA Required It is hard to get things … ........... 5 AR14 FOA Required Leadership in this practice creates an environment where things … can be accomplished: Off We regularly take time to reflect on how we do things: Off Most people in … this practice are willing to change how they do things in response to feedback from others: Off I can
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/user-centered-quality-reports-mcgee-20120301-transcript.pdf
    March 21, 2012 - But realistically, when people have trouble figuring things out, they seek meaning of their own and … So lots of things can go wrong and that’s why I think it's so hard to stay user-centered. … If they stop and think, then things can go wrong. … You also are able to learn things and use them in all of your subsequent projects. It just builds. … It's much easier if you can discuss that and point at the screen and show people things.
  16. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
    December 01, 2017 - And one of the things that they said that they found after they did their investigation was the safety … So, as we used to think about it, all of those things will undoubtedly affect your team's ability to … So when we think about how things happen in health care and why things happen in health care, when we … We know that if we do those things as the guidelines suggest, we will reduce the occurrence of CAUTIs … And so, we need to take that extra step of learning when things go wrong.
  17. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/clabsi-invest.html
    April 01, 2013 - And this brought about a lot of different things, and we’ll talk more about it later. … Some of the other lessons that I’m going to talk about are things that we’ve learned to date are all … One of the things that they did after that was they moved the bundle or they spread the intervention … Some of the things that I’ve noticed from our mid-course meetings, in fact, some fascinating things, … That’s one of the things we want to embark upon now.
  18. Paul Tedrick (doc file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-transcript.doc
    May 13, 2014 - So again, all these things can be related. … So, when we’re thinking about culture, I always try to think about those things. … And it doesn’t have to be extravagant things. … Finally, there are so many other things to discuss on rounds. … Some of the staff alerts and those things? Ashley Komacsar: Oh, absolutely.
  19. ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/embrace.html
    April 01, 2013 - They think things through. They think about how things would work and make those recommendations. … We let team members know what things we’re working on, what things we’re not. … We’ve been able to identify some things between nursing and the lab. … We do notify the folks that need to fix things. … So most of those kinds of things you can relate to patient safety as well.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy … Q8 Nurses listened carefully to child Q9 Nurses explained things to child in a way that was easy to … Q11 Doctors listened carefully to child Q12 Doctors explained things to child in a way that was easy … The survey also asked whether the hospital had things like toys, books, and games that were right for … Q21 Providers asked about things a family knows best about child Q35 Hospital had things available

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