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Showing results for "things".

181. SOPS™ 101 Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
     June 01, 2020 - After that, I'll pass things over to Theresa to talk to you about SOPS resources, linkages, and technical … Without further ado, I'll pass things over to Jeff. Jeff Brady Brady, Slide 6 Great. … A lot of our attention, again, is focused on that, things like culture. … With that, I'm going to turn things over to Laura, and we'll get into the surveys themselves. … And so I think one of the things that you can expect to see from our group--and I should also mention

182. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
     October 01, 2013 - Again, none of these things were things that we didn't already think about, but this really confirmed … So those are some of the things that we did with the actions. … There are things that we can do. … One of the things our service team does is we actually issue huddle messages to everyone. … They do other things like the workshops and the trainings in that as well.

183. Community Pharmacy Survey on Patient Safety (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.doc
     June 09, 2016 - When the same mistake keeps happening, we change the way we do things FORMCHECKBOX 1 FORMCHECKBOX … We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy … The way we do things in this pharmacy reflects a strong focus on patient safety FORMCHECKBOX 1 … ___________________ SECTION G: Your Comments Please feel free to write any comments about how things

184. Creating an Effective Customer Service Training Program (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
     May 01, 2012 - Even the simple things sometimes we forget to do, like make eye contact, a smile -- so we wanted to start … So my strategy was let’s learn the basics and then let’s talk about techniques when things go wrong. … You know it just seems to be in manager’s nature, myself included, that we tend to focus on the things … Lisa, thanks for providing us with an update on how things are going, it’s so great to see this program

185. Understanding CAHPS® Surveys Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
     January 01, 2019 - Without further ado, I will turn things over to Caren Ginsberg, Caren. … One of the things that we often hear when people are using CAHPS Surveys in their QI work is that when … If we are talking about access, we ask people about things like, how long did you have to wait in the … We're conscious of length because length drives other things in terms of costs of administration and … Now, I just want to say a couple of things.

186. Appt-Reminder-Letter (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/appt-reminder-letter.docx
     March 01, 2024 - . · Bring a list of the top 3 things you want to talk about.

187. Implementing Your Surgical Site Infection Prevention Bundle: Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/implementation/ssi-bundle-fac-notes.html
     October 01, 2020 - typically five to seven elements­ because social psychologists say we can remember about five to seven things … Tap into things that folks value: that feeling of doing something important, something meaningful, that … : These can change over time but are based on the results of a local investigation: five or seven things … Resources are limited, and addressing many things at once is not feasible.

188. Action Planning for the SOPS Surveys Webcast Transcript (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
     June 01, 2019 - Then I'll pass things over to Naomi who will take us from results to action with a practical example … To do so, I will pass things ever to Jeff. Jeff Brady Brady, Slide 6 Great. … This is, of course, related to capacity building and only recommending things that actually will result … As we know barriers are things that make it difficult to implement your initiative. … You can go up if you have a lot of things being highlighted.

189. Developing Invitation Messages that Increase Survey Response Rates - Fowler (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
     September 23, 2019 - Very least helpful message If you don’t respond, we will underestimate the number of people who see things … you felt listened to • how clearly doctors explained what you need to know These are the kinds of things

190. Co-producing a Diagnosis
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
     November 24, 2020 - Integrate "pre-work" for patients (e.g. symptoms; history of present illness; labs) There are several things … In addition, there are things providers can do to help improve diagnosis, specifically related to engaging … accurate, timely, and communicated diagnosis, patients, providers, and researchers suggest two important things … "The note sheet allowed me to put things down that I am not comfortable saying out loud." … pains or illnesses I have experienced in between doctor visits.“ "The note sheet allowed me to put things

191. Warm Handoff Plus: Role Play Scenarios (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-role-play-final508.pdf
     April 03, 2018 - Things To Look For Did the staff member include: � Knee pain is interfering with normal activities? … Things To Look For Did the staff member include: � Current HbA1C? � 10 lb weight loss? … Things To Look For Did the staff member include: � CBC? � Lipid panel? � UA?

192. AHRQ SHARE Approach Training and Implementation Success Story (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
     May 01, 2016 - But, as with most things, putting them into practice or seeing them live is a whole other story.” … But, as with most things, putting them into practice or seeing them live is a whole other story.” … In Patel’s experience, the interactive part of the training is “one of the things they [participants]

193. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-closing-slides.pdf
     October 18, 2017 - questions. 56 www.ahrq.gov/cahps CAHPS GovDelivery Listserv • Want to stay up to date on all things

194. Connecting the Dots: Improving Unit Safety Culture to Stop HAI (October 8, 2013) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
     December 01, 2017 - Some areas of improvement might need to be - you can see where things are below the orange line, which … So, nurses and non-nurses do not have similar opinions about things, and this is helpful to figure out … Moving to slide 25 then, let's think about some things that we can do that improve reporting. … Obviously this is not the time or place to, on slide 27, I just touch on a few of the things that you've … It's the percent that think that things are good around here.

195. 2015 National Healthcare Quality and Disparities Report: Chartbook on Person- and Family-Centered Care (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
     October 01, 2016 - ♦ Sometimes or never explained things in a way they or their parents could understand. … s office or clinic visit in the last 12 months whose health providers sometimes or never explained things … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … Adults whose health providers sometimes or never listened carefully, explained things clearly, respected … ♦ Always have things explained in a way that was easy to understand.

196. Appendix G. Training Team Members How To Use the Checklist - Implementation Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
     May 01, 2017 - Here are some helpful things to remember: Have a one-on-one conversation with every person in your … Things to think about when creating your video: Consider creating a “how to use the checklist” video

197. Anthem Continues to Encourage Shared Decisionmaking Practices | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/success/story-5.html
     September 01, 2020 - But, as with most things, putting them into practice or seeing them live is a whole other story." … But, as with most things, putting them into practice or seeing them live is a whole other story." … In Patel's experience, the interactive part of the training is "one of the things they [participants]

198. CAHPS Moving Forward: Innovations in Tools and Research (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
     October 01, 2017 - Ginsberg, Slide 8 So without further ado, I'm really pleased to turn things over to Caren Ginsberg for … So I think there's a variety of things we're trying to do, but it's certainly a big issue for everyone … But it's often hard to ask the type of things you need to ask about and still stay at that level. … We just did a couple things differently. … So we mainly are saying that there's a range of things you need to do, and it's a combination that's

199. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Promotion & Education | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-health-promotion-education-hp-adult.html
     December 01, 2018 - In the last 12 months, did you and your personal doctor talk about specific things you could do to prevent … In the last 12 months, did you and your personal doctor talk about things in your life that worry you

200. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Patient-Centered Medical Home | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
     December 01, 2018 - In the last 6 months, did someone from this provider’s office ask you if there are things that make it … In the last 6 months, did you and someone from this provider’s office talk about things in your life