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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
January 01, 2010 - Explain things clearly in plain language
2. Focus on key messages and repeat
3. … Be careful about vague things that you are accustomed
to saying in your counseling. … list of just a few things to discuss. … What are the 2 things that I asked
you to watch out for? … • Was explaining things using clear plain language
hard?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/PharmSOPSform.pdf
June 06, 2018 - When the same mistake keeps happening, we
change the way we do things ............................. … We look at staff actions and the way we do things
to understand why mistakes happen in this
pharmacy … The way we do things in this pharmacy reflects
a strong focus on patient safety ................... … ____________________
SECTION G: Your Comments
Please feel free to write any comments about how things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/getting_ready.pdf
May 01, 2017 - Speaking up if you are concerned about anything is one of the things you can do to stay safe. … These
instructions may include things like a medication
schedule, things to avoid (such as certain
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.docx
September 25, 2015 - Our administration was willing to pay the extra things for certain devices, external devices, premium … Just the little things, it doesn't take much. … Once you've recruited your champion, some additional things to equip and support them in this role. … It's about doing things with patients and families not for or to them. … More important, that you identify the things that you're doing well.
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
February 01, 2021 - In the last 12 months, how often did pain limit your ability to do the things you needed to do? … In the last 12 months, how often did fatigue limit your ability to do the things you needed to do? … Mobility equipment includes things like a wheelchair, scooter, walker, or cane.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Branding_Your_Quality_Report_2011_05_15_Transcript.pdf
January 01, 2011 - We also did a lot of internal consensus building, things like talking with our staff; we certainly are … We looked at things like references to the Detroit area
since that’s where we’re based; we considered … Lisa Mason
We have a number of things that we’ve been doing. … instructions for that linking, meeting talking points, content for open enrollment materials, short and
long, things
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ce.effectivehealthcare.ahrq.gov/workingforquality/events/webinar-federal-agency-alignment-to-the-six-priorities.html
November 01, 2016 - We said, to make an impact on that, beyond things like patient-centered medical homes and to coordinate … We rapidly joined CDC's Million Hearts initiative, and did a number of things to try to reduce the rates … Briss mentioned, some of the key efforts in there involve things like diabetes prevention and cancer … We've been looking at a variety of things recently, including medication adherence and cardiac rehab. … We know from Massachusetts, for example, that making these things available to Medicaid recipients and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-icu-051314.pptx
February 07, 2014 - Things like that don’t trick me…
When other people looked at the data, they saw people problems (not … The need for urinary catheters in the ICU will never go away
So why is it so hard to change things … for the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things … to discuss on rounds
50
So why is it so hard to change things? … for the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_2-speaker-notes.docx
September 01, 2015 - But the conversation doesn’t end there because the nurse and the transporter still need to do some things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
February 06, 2020 - that opens
Type question here
41
CAHPS GovDelivery Listserv
• Want to stay up-to-date on all things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
February 25, 2019 - that opens
Type question here
36
CAHPS GovDelivery Listserv
• Want to stay up-to-date on all things
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.docx
February 10, 2011 - Please describe any specific things that doctors or hospital staff did or said while you or your family … Please describe any specific things that doctors and hospital staff could have done
differently to be
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_3_Application_508.pdf
May 16, 2013 - Please describe any specific things that doctors or hospital staff did or said while you or your family … Please describe any specific things that doctors and hospital staff could have done
differently to be
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/echo/about/209_echo-reporting-measures.pdf
January 01, 2004 - communicate
Q11
Q12
Q13
Q14
Q15
Q18
Clinicians listen carefully
Clinicians explain things … Title Response
Format
Q33
Q34
situations to 1 year ago
Compare ability to accomplish things
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/mindfulness-transcript.html
December 01, 2017 - This is Arjun Srinivasan and I'm going to start things off. … So just a polling question to get things started. … They didn't just show that things levelled off, things actually got better. Next slide, please. … And we decided to do the following things that are shown here on this slide. … So yes, there are many other institutions that have been able to implement these things.
-
ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
December 01, 2017 - the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things … to discuss on rounds
Slide 51
So why is it so hard to change things? … the patient wants it in
Everyone still wants ‘ins and outs’ every hour
There are so many other things … in the ED is short
Time for care in the ICU is long
Slide 54
So why is it so hard to change things … Slide 60
So why is it so hard to change things?
What is YOUR biggest barrier?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-closing.pdf
December 19, 2019 - appears
Type question here
63
Sign up for CAHPS Announcements
Want to stay up-to-date on all things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - health care, or education services than is usual for most
children; limitations or inability to do things … care
treated HHCAHPS 2019
Adults who reported that home health care providers always explained
things … in
the last 6 or 12 months whose health providers sometimes or never
listened carefully, explained things … care
treated HHCAHPS 2019
Adults who reported that home health care providers always explained
things … or clinic visit
in the last 6 months whose health providers always listened carefully,
explained things
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
January 01, 2016 - The population needs very different things. They need very different case management. … We do a couple of different things with our provider network. … One of the things we learned, and we didn't really know, is that even things like our medical management … Christopher Sellers
Well, it's meant different things at different times. … about the family, things that they might need.
-
ce.effectivehealthcare.ahrq.gov/ncepcr/tools/self-mgmt/how-script.html
February 01, 2016 - Those are things we do naturally and now we have names for them and now we can think about how to implement … Clarify things, sometimes make some changes, encourage them, reinforce that and that has been the way … You can make a big difference by doing some simple things.
The open ended question.