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  1. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - How Well Doctors Communicate In the last 6 months, how often did your personal doctor explain things … Well Doctors Communicate In the last 6 months, how often did your child’s personal doctor explain things … In the last 6 months, how often did your child’s personal doctor explain things in a way that was easy
  2. Scenario 1 (pdf file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - Scenario 1 TeamSTEPPS Learning Benchmarks INSTRUCTIONS: These questions focus on medical teamwork and communication and their effect on quality and safety in patient care. For each of the following questions, please circle the letter next to the one best answer. 1. A nurse is called to the phone to recei…
  3. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
    March 13, 2013 - example, the chief operating officer regularly conducts leadership rounds, often taking pictures of things … institutional memory and the necessary connections at both the administrative and clinical levels to get things
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange_slides.pptx
    June 16, 2017 - It is very important to ensure you have things in place from the beginning to achieve and sustain the
  5. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - hours per week SECTION I: Your Comments Please feel free to write any comments about how things
  6. cahps.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  7. cahps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Allow time for questions Explain things clearly in plain language: Speak slowly Avoid jargon … Steps to Improve YOUR Skills Focus on key messages and repeat Patients should leave you knowing 3 things
  8. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/references/clinhlpsmkqt/clinhlpsmksqt.pdf
    May 01, 2008 - Helping Smokers Quit: A Guide for Clinicians Helping Smokers Quit Helping Smokers Quit A Guide for Clinicians 1 - 8 0 0 - Q U I T N O W National Quitline 1 - 8 0 0 - Q U I T N O W Even brief tobacco dependence treatment is effective and should be offered to every patient who uses tobacco. Even brief tobacco d…
  9. cahps.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - When you're thinking about what data to track, keep in mind that the things that are easiest to count
  10. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
    June 16, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
  11. cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
    September 01, 2017 - It is very important to ensure that you have things in place from the beginning to achieve and sustain
  12. cahps.ahrq.gov/talkingquality/explain/communicate/trust.html
    December 01, 2022 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  13. cahps.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - culture of cooperation and shared accountability for outcomes, embracing learning about new ways of doing things
  14. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - – Did you think there were things we could have done better or differently?
  15. cahps.ahrq.gov/news/newsroom/case-studies/201521.html
    July 01, 2015 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  16. cahps.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
    March 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  17. cahps.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
    March 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  18. cahps.ahrq.gov/teamstepps/instructor/reference/learnbench.html
    March 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. cahps.ahrq.gov/talkingquality/plan/needs-and-testing/index.html
    May 01, 2019 - report—you are far too close to the work of quality measurement, reporting, and improvement to see things
  20. cahps.ahrq.gov/evidencenow/tools/keydrivers/implement-qi.html
    November 01, 2018 - There is a tendency to revert to familiar ways of doing things.

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