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  1. cahps.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
    February 14, 2013 - , the [hospital name] discharge educator, [DE name], mentioned you’d receive a call checking in on things … Review specific symptoms to watch out for/things to do for this diagnosis (e.g., weigh self, check blood
  2. cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - Interest in Improvement Say: Administrators should support staff interest in finding ways to do things … frontline staff are the people closest to bedside processes, they have the greatest insight as to how things … Here are two things you can do to provide positive reinforcement to staff: Set a goal, and when that … Have they shown a willingness to try new things? Did they develop a solution to a problem?
  3. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … 2 Sometimes 3 Usually 4 Always During this hospital stay, how often did hospital staff explain things
  4. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … (for example, to get an interpreter to the encounter or to make sure the doctor or nurse explained things … 2 Sometimes 3 Usually 4 Always During this hospital stay, how often did hospital staff explain things
  5. cahps.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
    December 01, 2017 - We often measure less, rather than more, important things.
  6. cahps.ahrq.gov/hai/quality/tools/cauti-ltc/reduce.html
    March 01, 2017 - Four Things You Should Know About Urine Cultures infographic   ( PDF , 228 KB) A tool to highlight
  7. cahps.ahrq.gov/talkingquality/explain/support/explain-use.html
    February 01, 2016 - Identifying things to watch out for when using health care services.
  8. cahps.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
    April 29, 2024 - medical home PCMH5 Someone from provider's office asked if there were things
  9. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - patient and family to repeat what you said back to you in their own words to be sure that you explained things … This road map may include things like “I can feed myself” or “I can walk 20 steps.”   … Use teach back to check if you explained things well. … and family to repeat back in their own words what they need to know or do to be sure you explained things … In your own words, please review what we talked about so I can be sure I explained things clearly.
  10. cahps.ahrq.gov/health-literacy/research/index.html
    January 01, 2024 - Health literacy measures include: How often health providers explained things in a way that was easy
  11. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
    March 04, 2009 - In the last 12 months, did you and your primary doctor or nurse talk about specific things you could … In the last 12 months, did you and your primary doctor or nurse talk about things in your life that worry … In the last 12 months, how often did your primary doctor or nurse explain things in a way that was easy
  12. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
    February 01, 2011 - Now ask them to think about two things they hope to gain from attending this course and write these … performance and provide information about why things did or did not go well. … Explain that this phase entails a systematic investigation of why things happened in the scenario. … Remind participants to keep things simple. … Ask them to call out those things that they liked about the day’s training.
  13. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - In the last 6 months, how often did this provider explain things in a way that was easy for your child … In the last 6 months, how often did this provider explain things about your child’s health in a way
  14. cahps.ahrq.gov/patient-safety/reports/engage/teachback.html
    February 01, 2023 - Teach-Back “I've been doing this [primary care] for a long time and didn't realize a lot of things
  15. cahps.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
    July 01, 2018 - Seven Things You Should Know About Urinary Leg Bags infographic   ( PDF , 441 KB) A tool to highlight
  16. cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - First, what are the most important things you want from a health plan and its health care providers
  17. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet TeamSTEPPS 2.0 Sizing Up the Culture Exercise Sheet Sizing Up the Culture Exercise Sizing Up the Culture Exercise Sheet INSTRUCTIONS: As you answer the questions below, consider the state of your current organization and the current safety climate. …
  18. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - Will I need physical or occupational therapy for help with exercises or relearning how to do things?
  19. cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
    February 10, 2011 - They help doctors by doing many things the doctor does.
  20. cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
    January 01, 2017 - PowerPoint Presentation for Office-Based Care Online Planning and Assessing a TeamSTEPPS Program TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 This Webinar and Future Webinars Webinar a part of a library to support and amplify your work on TeamSTEPPS TeamSTEPPS for Office-Based Care Online i…

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