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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
    April 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing www.ahrq.gov/cahps To Ask a Question Click on the “Q&A” icon to get the Q&A window to appear. 48 To submit a question, type your question here and hit submit. www.ahrq.gov/cahps Wrap-Up • Complete the evaluation survey at the end of the Webcas…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    April 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care The NYP Patient Narrative Demonstration Project Tara Servati, M.P.H. Patient Experience Specialist for the Ambulatory Care Network, New York-Presbyterian New York, NY NYP Demonstration Project Overview  Overall Aim: – Asses…
  3. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-pediatric-safety-4.html
    August 01, 2023 - Pediatric Diagnostic Safety: State of the Science and Future Directions Diagnostic Safety Research Priorities and Opportunities Previous Page Next Page Table of Contents Pediatric Diagnostic Safety: State of the Science and Future Directions Introduction Challenges in Approaching Diagnostic Safe…
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
    October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items Version: 3.0 Population: Adult Language: English Notes • Patient-Centered Medical Home (PCMH) items. This version of the Clinician & Group Survey includes the 3…
  5. digital.ahrq.gov/sites/default/files/docs/publication/AppendixA_Comm_Tech_For_AA_Women.pdf
    February 01, 2010 - Communication-Focused Technologies for Improving the Health of Young African-American Women: Appendix A—Online Risk Assessment Tool Appendix A: Online Risk Assessment Tool Healthcare and programs # Question Prereq Options Script Programming Notes 1 Do you have health insurance? Yes 1 Do you have hea…
  6. psnet.ahrq.gov/perspective/role-patient-facing-technologies-empower-patients-and-improve-safety
    November 01, 2017 - WP : I work in an information school; I think information is a very positive thing.
  7. www.ahrq.gov/talkingquality/explain/support/help.html
    November 01, 2018 - Help People Use Health Care Quality Information To Make Decisions Some members of your audience will have a good idea of how to go about using quality information to make a decision about a health provider or plan, but others will not. You can help the latter group: Clarify to what extent they have a choice…
  8. www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/contributions.html
    August 01, 2022 - Demonstration Grants Final Evaluation Report Contributions to Patient Safety and Medical Liability Previous Page Next Page Table of Contents Demonstration Grants Final Evaluation Report Executive Summary Detailed Findings Evaluation Issues Contributions to Patient Safety and Medical Liabil…
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
    January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Part II Appendix A—Overall Results by Community Pharmacy Characteristics Appendix B—Overall Results by Respondent Characteristics Prepared for: Agency fo…
  10. www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures For more information: Patient Experience Measures from the CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent to get necessary care, tests, or treatment Q18        Respondent got appointment with specialists as soon as needed …
  11. psnet.ahrq.gov/perspective/conversation-witheric-coleman-md-mph
    December 01, 2007 - forward to forming additional partnerships with health delivery systems interested in doing the same thing … reporting of hospitals' 30-day readmission rates, you might create an incentive to do this kind of thing
  12. psnet.ahrq.gov/perspective/care-transitions
    December 01, 2007 - forward to forming additional partnerships with health delivery systems interested in doing the same thing … reporting of hospitals' 30-day readmission rates, you might create an incentive to do this kind of thing
  13. digital.ahrq.gov/sites/default/files/docs/impact-pcc-qa-032317.pdf
    March 23, 2017 - The important thing is that the portal is accessible to both English and Spanish speakers. … If you’re sick and have a lot of things wrong with you, this is one more thing to worry … After the policy change, we saw the same thing—more people were offered the portal, more accepted
  14. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/checklist-creating.html
    May 01, 2017 - Checklist for Creating an Observation Tool - Coaching Clinical Teams Module This checklist can help you in each step of creating your observation tool. Development (Before Drafting Your Tool) → Drafting (Before Testing Your Tool) → Testing (Before Using Your Tool) …
  15. cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
    July 10, 2024 - HCBS CAHPS Data Specifications 1.0 CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module Data File Specifications These data specifications support submission of both the core survey instrument and the core instrument including the supplemental Employment Module. Submitting data to the HCBS-CAHPS Da…
  16. psnet.ahrq.gov/web-mm/fatal-error-neonate-does-just-culture-provide-answer
    June 24, 2020 - SPOTLIGHT CASE Fatal Error in Neonate: Does "Just Culture" Provide an Answer? Citation Text: Dekker SWA. Fatal Error in Neonate: Does "Just Culture" Provide an Answer?. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2010. …
  17. digital.ahrq.gov/sites/default/files/docs/survey/cds-satisfaction-survey.pdf
    May 29, 2018 - Clinical Decision Support System Satisfaction Survey Clinical Decision Support System Satisfaction Survey Indiana University, Indianapolis, Indiana This is a questionnaire designed to be completed by clinical and office staff in a pediatric setting. The tool includes questions to assess staff attitudes and …
  18. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/867094/psn-pdf
    January 01, 2025 - Maximizing the ability of health IT and AI to improve patient safety. November 6, 2024 Singh H, Sittig DF, Classen DC. Maximizing the ability of health IT and AI to improve patient safety. JAMA Intern Med. 2025;185(1):10-12. doi:10.1001/jamainternmed.2024.4343. https://psnet.ahrq.gov/issue/maximizing-ability-healt…
  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47336/psn-pdf
    March 04, 2019 - "Saying sorry": some strategies for effective apology within the workplace. March 4, 2019 Cleary M, Lees D, Lopez V. "Saying sorry": some strategies for effective apology within the workplace. Issues Ment Health Nurs. 2018;39(11):980-982. doi:10.1080/01612840.2018.1507571. https://psnet.ahrq.gov/issue/saying-sorry…
  20. psnet.ahrq.gov/perspective/resilient-healthcare-and-safety-i-and-safety-ii-frameworks
    December 14, 2022 - Resilient Healthcare and the Safety-I and Safety-II Frameworks December 14, 2022  Also Read the Conversation View more articles from the same authors. Citation Text: Deutsch ES, Van CM, Mossburg SE. Resilient Healthcare and the Safety-I and Safety-II Frameworks.…

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