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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 4)
Guide to Patient and Family Engagement
We are partners in your care
We work to make sure you get the
best care possible.
We will:
• Give you timely and complete
information about your care
• Ask about and listen to
your concerns
• Explain t…
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psnet.ahrq.gov/node/33768/psn-pdf
June 01, 2014 - manager's office and was schooled about how it is vital that, at a daily newspaper, there's no such thing … The best thing is, again, when we all act as a partnership—when the clinicians, patients, and families … Then he tells the patient,
"Just one thing: if we succeed and you survive, you must drive carefully,
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psnet.ahrq.gov/perspective/conversation-david-meltzer-md-phd
November 01, 2018 - The key thing to make the model work is that you have enough inpatient volume to justify presence, and … The other important thing is just being practical—the biggest danger in a program like this is that you … So, it was a good thing that we had somewhat broader inclusion criteria. … The nice thing about that number is that they can work as a tightly knit group. … One great thing is they all cover for each other's patients.
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psnet.ahrq.gov/perspective/comprehensivist-model-care-hospitalists-view
November 01, 2018 - The key thing to make the model work is that you have enough inpatient volume to justify presence, and … The other important thing is just being practical—the biggest danger in a program like this is that you … So, it was a good thing that we had somewhat broader inclusion criteria. … The nice thing about that number is that they can work as a tightly knit group. … One great thing is they all cover for each other's patients.
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psnet.ahrq.gov/node/33656/psn-pdf
September 01, 2007 - AG: I partly feel that some of that is not a bad thing. … that kind of thing. Now you're seeing young surgeons
who are very respectful. … The thing that opened my eyes about it was the recognition that SARS was being transmitted from one
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psnet.ahrq.gov/perspective/conversation-mark-graban-ms-mba
January 01, 2015 - One thing that has surprised me is the degree to which it appears to be about changing the relationship … It's one thing to teach a technique, it's another to take someone who has been successful by virtue of … 5 or 7 years, and then people get disheartened, say that doesn't work, and then move on to the next thing … The other thing that we're still really trying to get across is don't blame people.
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psnet.ahrq.gov/perspective/innovation-and-lean-thinking-mutually-supportive-partners-transformation-health-care
January 01, 2015 - One thing that has surprised me is the degree to which it appears to be about changing the relationship … It's one thing to teach a technique, it's another to take someone who has been successful by virtue of … 5 or 7 years, and then people get disheartened, say that doesn't work, and then move on to the next thing … The other thing that we're still really trying to get across is don't blame people.
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psnet.ahrq.gov/perspective/conversation-christopher-p-landrigan-md-mph
April 01, 2013 - In terms of how my thinking has changed, for one thing, we know a lot more now than we did 10 years ago … specialties with a robust enough workforce that can afford for that to happen, it's a hugely beneficial thing … CL : Well, the ACGME certainly had it right that this is a complicated thing to do and that you can't … From a safety standpoint, it wouldn't be an irrational thing to do based on the existing data, but lots … RW : If you repeated the study today do you think you'd find the same thing?
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psnet.ahrq.gov/node/42917/psn-pdf
February 05, 2014 - The PROMISES Project.
February 5, 2014
Brigham and Women's Hospital; Institute for Healthcare Improvement; Massachusetts Coalition for the
Prevention of Medical Errors; Coverys; CRICO; Harvard School of Public Health; Harvard Medical School;
Health Care for All; Massachusetts Medical Society; Massachusetts Departme…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/patient-survey-ok.pdf
August 02, 2018 - PatientSurvey_H20Patient_Survey
Confidential
H2O Patient Survey
Page 1 of 2
Patient Survey
Record ID
__________________________________
Survey Number
__________________________________
(Please enter the survey number found on the
survey spreadsheet)
Practice ID
__________________________________
(Please enter th…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmodap1b.html
October 01, 2014 - Improving Patient Safety in Long-Term Care Facilities
Appendix 1-B. Pre/Post-Test Questions and Answers for Module 1
Previous Page Next Page
Table of Contents
Improving Patient Safety in Long-Term Care Facilities
Introduction
Module 1. Detecting Change in a Resident's Condition
Module 2. Commu…
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psnet.ahrq.gov/issue/more-words-patients-views-apology-and-disclosure-when-things-go-wrong-cancer-care
May 29, 2012 - Study
More than words: patients' views on apology and disclosure when things go wrong in cancer care.
Citation Text:
Mazor KM, Greene SM, Roblin DW, et al. More than words: patients' views on apology and disclosure when things go wrong in cancer care. Patient Educ Couns. 2013;90(3):341…
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psnet.ahrq.gov/perspective/patient-safety-and-health-information-technology-learning-our-mistakes
July 01, 2012 - A study published in Health Affairs 2 or 3 years later more or less said the same thing. … Clinicians will just be talking to their patients and the whole thing will be recorded, synthesized, … So that was one important thing. … I figured that IT was a pretty benign, white hat kind of thing, but not everyone thought that way. … One thing we need help with is figuring out how to create huge functional, flexible nimble information
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psnet.ahrq.gov/perspective/conversation-david-blumenthal-md-mpp
July 01, 2012 - A study published in Health Affairs 2 or 3 years later more or less said the same thing. … Clinicians will just be talking to their patients and the whole thing will be recorded, synthesized, … So that was one important thing. … I figured that IT was a pretty benign, white hat kind of thing, but not everyone thought that way. … One thing we need help with is figuring out how to create huge functional, flexible nimble information
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psnet.ahrq.gov/perspective/conversation-richard-platt-md-msc
October 01, 2016 - Another thing that took me a while to appreciate in hospital infection control is understanding where … clinicians and managers immediate feedback in some ways illustrating that a patient is at risk for a bad thing … happening or a bad thing is starting to happen.
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psnet.ahrq.gov/issue/drug-related-harms-hospitalized-medicare-beneficiaries-results-healthcare-cost-and
September 15, 2011 - High-risk medications in hospitalized elderly adults: are we making it easy to do the wrong thing
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psnet.ahrq.gov/issue/clinical-triggers-and-vital-signs-influencing-crisis-acknowledgment-and-calls-help
June 15, 2012 - August 14, 2018
There is no such thing as a "nonjudgmental" debriefing: a theory and
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psnet.ahrq.gov/issue/rapid-learning-adverse-medical-event-disclosure-and-apology
November 04, 2014 - December 19, 2014
There is no such thing as a "nonjudgmental" debriefing: a theory and
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psnet.ahrq.gov/issue/establishing-safe-container-learning-simulation-role-presimulation-briefing
September 16, 2015 - Download Citation
Related Resources From the Same Author(s)
There is no such thing
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psnet.ahrq.gov/issue/speaking-across-drapes-communication-strategies-anesthesiologists-and-obstetricians-during
May 08, 2017 - December 19, 2014
There is no such thing as a "nonjudgmental" debriefing: a theory and