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psnet.ahrq.gov/node/43074/psn-pdf
December 18, 2014 - Graded autonomy in medical education—managing
things that go bump in the night.
December 18, 2014
Halpern S, Detsky AS. Graded autonomy in medical education--managing things that go bump in the night.
N Engl J Med. 2014;370(12):1086-1089. doi:10.1056/NEJMp1315408.
https://psnet.ahrq.gov/issue/graded-autonomy-medic…
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psnet.ahrq.gov/node/33682/psn-pdf
April 01, 2009 - Mark Chassin: The most surprising and gratifying thing that I discovered is that, despite the longevity … The measures should be identical when they are
measuring the same thing. … RW: One thing that strikes me about the position of accreditor or regulator is that they may not get
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psnet.ahrq.gov/perspective/what-do-we-know-about-emergency-department-safety
June 01, 2010 - Thinking critically and clearly, especially in an environment like emergency medicine, is not an easy thing … The critical thing for me is to provide the best care here and not to allow my emotions to intrude. … PC: The major thing that we did was to change the nature of our M&M rounds. … Diagnostic acumen, for example, is the one thing that physicians hold very dear. … It's the most important thing to them.
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psnet.ahrq.gov/node/41314/psn-pdf
September 27, 2016 - The Medical Apology: Making It Right When Things Go
Wrong.
September 27, 2016
Schulte MF, ed. Front Health Serv Manage. 2012;28(3):1-46.
https://psnet.ahrq.gov/issue/medical-apology-making-it-right-when-things-go-wrong
Articles in this special issue highlight lessons learned from disclosure and apology in health c…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-infographic.pdf
January 01, 2024 - 2024 Child HCAHPS Survey Database Executive Summary
2024 Child Hospital
Survey Database
The 2024 Consumer Assessment of Hea lthcare Providers
and Systems (CAHPS®) Child Hospital Survey Database
includes 7,250 survey responses voluntarily submitted by
40 hospitals.
High Scoring
Measures
Communication
Betwee…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
January 01, 2014 - Practice Member Survey Code Book
Practice Member Survey Code Book
1
1 NOTE: AR1-AR14 constitutes the 14 item adaptive reserve scale. On your collaborative’s survey, AR1-AR14 are to remain in their exact order shown in the codebook.
2 For details on s…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
June 02, 2025 - Quality Improvement Study Framework
Element
Definition
Things To Keep in Mind
The Purpose
Define the problem and why it is important.
· Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed.
· Speculating about the cause of a problem before a th…
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psnet.ahrq.gov/issue/more-words-patients-views-apology-and-disclosure-when-things-go-wrong-cancer-care
May 29, 2012 - Study
More than words: patients' views on apology and disclosure when things go wrong in cancer care.
Citation Text:
Mazor KM, Greene SM, Roblin DW, et al. More than words: patients' views on apology and disclosure when things go wrong in cancer care. Patient Educ Couns. 2013;90(3):341…
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psnet.ahrq.gov/node/34756/psn-pdf
October 12, 2016 - The Design of Everyday Things.
October 12, 2016
Norman DA. New York, NY: Doubleday; 1988. ISBN: 9780385267748.
https://psnet.ahrq.gov/issue/design-everyday-things
Norman, a cognitive psychologist, outlines the elements of effective user-centered design, which include
making the inner workings of devices visible, e…
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digital.ahrq.gov/sites/default/files/docs/survey/phr-focus-group-older-adults.pdf
June 16, 2021 - PHR Focus Group Questions for Older Adults
Personal Health Record (PHR) Focus Group Questions for Older Adults
University of Iowa, Iowa City IA
This is a focus group guide designed to be conducted with patients within a home setting.
The tool includes questions to assess user's perceptions of personal health rec…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Child Hospital Survey
CAHPS® Hospital Survey
Version: Child Version
Language: English
File name: Child_HCAHPS_English_Survey_954a.docx
Last updated: May 12, 2016
Instructions for Front Cover
• Replace the cover of this document with your own front cover. Include a user-friendly title
and your own logo.
•…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
May 12, 2016 - Child Hospital Survey
CAHPS® Hospital Survey
Version: Child Version
Language: English
File name: Child_HCAHPS_English_Survey_954a.docx
Last updated: May 12, 2016
Instructions for Front Cover
• Replace the cover of this document with your own front cover. Include a user-friendly title
and your own logo.
•…
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psnet.ahrq.gov/issue/increasing-patient-safety-and-surgical-team-communication-using-counttime-out-board
February 22, 2012 - 17, 2017
The normalization of deviance: do we (un)knowingly accept doing the wrong thing
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psnet.ahrq.gov/issue/are-you-using-checklists-check
September 13, 2010 - Related Resources From the Same Author(s)
Disclosure of medical errors: the right thing
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psnet.ahrq.gov/issue/surgical-count-practice-variability-and-potential-retained-surgical-items
October 20, 2010 - 17, 2017
The normalization of deviance: do we (un)knowingly accept doing the wrong thing
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
June 01, 2018 - Chartbook on Person- and Family-Centered Care
Communication Measures: Home Health Care
Previous Page Next Page
Table of Contents
Chartbook on Person- and Family-Centered Care
Acknowledgments
Person- and Family-Centered Care
Summary of Trends
Measures of Person- and Family- Centered Care
Co…
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psnet.ahrq.gov/node/33708/psn-pdf
March 01, 2011 - VA: The major thing we've learned is that handoffs are risky and variable. … VA: I would add one more thing, which is that buried in the 2011 ACGME duty hour recommendations, it
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psnet.ahrq.gov/node/33787/psn-pdf
January 01, 2018 - particularly people feeling like they have been
working very hard at these things and it's just one thing … safety field was
founded on the principle that it's largely about good people trying to do the right thing
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psnet.ahrq.gov/node/33826/psn-pdf
February 01, 2017 - People know what's at stake, and they want to do the right thing. That was largely similar. … One thing they shouldn't have to contend with is variation in how the organization labels or does
things … And one thing that we must avoid is having technology
come between the clinician and the patients,
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psnet.ahrq.gov/node/33752/psn-pdf
August 01, 2013 - Robert Wachter, Editor, AHRQ WebM&M: One thing that you pioneered was a focus on how people
interact … complicated
than that, but it sure felt good to be able to point to something and say: This is the thing