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www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
May 01, 2018 - CAHPS ECHO Survey Measures
For more information: Reporting Measures from the CAHPS ® ECHO Survey (PDF, 48 KB)
Getting Treatment Quickly
Q3 Get help by telephone
Q5 Get urgent treatment as soon as needed
Q7 Get appointment as soon as wanted
How Well Clinicians Communicate
Q11 Clinicians list…
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta)
These supplemental items are designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta).
Learn about the CAHPS Patient Narrative Item Sets .
Learn about the Clinician & Group Visit Survey 4.0 (beta) .
Placing …
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psnet.ahrq.gov/perspective/primary-care-and-patient-safety-opportunities-interface
September 28, 2022 - That's the kind of thing that, if you don't have an on-the-ground community health worker working with … The other thing that we really, really, really need to do is redesign the technology and the processes … The other thing that's really important, is that what we've learned during the epidemic is that even … So that's one key thing. … For example, I have ordered the wrong test because I typed in the wrong thing.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3a.html
July 01, 2018 - Altruism: It's the right thing to do . … Finally, individuals' (and organizations') inherent desires to do the right thing and provide high-quality … . 82 Conway argues that increasing the focus on the patient and increasing PFCC is "just the right thing … to do," and that the desire to do the right thing is crucial to change. 82 In interviews with 15 primary
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www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
March 01, 2017 - How CAHPS Surveys Measure Patient Experience
Susan Edgman-Levitan, PA
Executive Director, John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
Are patient experience and patient satisfaction one and the same? How do CAHPS surveys measure patients’ experiences with the…
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integrationacademy.ahrq.gov/sites/default/files/2020-07/GAD-7.pdf
January 01, 2020 - Generalized Anxiety Disorder scale, GAD-7; 7 items
Generalized Anxiety Disorder 7-item (GAD-7) scale
Over the last 2 weeks, how often have you been Not at Several Over half Nearly
bothered by the following problems? all sure days the days every day
1. Feeling nervous, anxious, or on edge 0 1 2 3
2…
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psnet.ahrq.gov/perspective/conversation-alison-holmes-md-mph
March 01, 2014 - The useful thing about the mandatory requirements was the strong external positive reinforcement provided … of trying to move people along and give them feedback versus saying as a system, "You must do this thing … The other thing that needs to be recognized is the importance of clinical leaders and those clinical
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs024349-mcalearney-final-report-2017.pdf
January 01, 2017 - (The answer was that it was okay and a good thing). … While many staff did not mind, others were reportedly very frustrated
with “one more thing to do.”
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www.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
April 01, 2013 - Sustaining Zero CLABSIs (Transcript)
May 8, 2012
Operator: Excuse me, everyone, we now have our speakers in conference. Please be aware that each of your lines is currently in a listen-only mode. At the conclusion of the presentation, we will open the floor for questions, and at that time instructions will b…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SOPS Medical Office Survey, Version: 1.0 Language: English
SOPS® Medical Office Survey
Version: 1.0
Language: English
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection procedures, conducting a web-based survey, and
preparing and an…
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www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
March 01, 2017 - CAHPS Cancer Care Survey Measures
For more information: Patient Experience Measures from the CAHPS ® Cancer Care Survey (PDF, 325 KB)
Getting Timely Appointments, Care, and Information
Q14 Patient got appointment for urgent care as soon as needed
Q16 Patient got appointment for non-urgent care …
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psnet.ahrq.gov/issue/patients-and-physicians-attitudes-regarding-disclosure-medical-errors
March 21, 2017 - Study
Classic
Patients' and physicians' attitudes regarding the disclosure of medical errors.
Citation Text:
Gallagher TH, Waterman AD, Ebers AG, et al. Patients' and physicians' attitudes regarding the disclosure of medical errors. JAMA. 2003;289(8):1001-7.
…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
September 08, 2017 - Patient Experience Measures from the CAHPS Health Plan Survey
Patient Experience Measures from the CAHPS Health Plan Survey
CAHPS® Health Plan Survey and Instructions
Document No. 2109
Updated 9/8/2017
Patient Experience Measures from the
CAHPS® Health Plan Survey
Table of Contents
Introduction.…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - 2021 National Healthcare Quality and Disparities Report Appendixes
2021 National Healthcare Quality and Disparities Report
Appendixes
Appendix A: Data Sources Used for 2021 NHQDR
Appendix B: Definitions and Abbreviations Used in 2021 NHQDR
Appendix C: Measures Used in the 2021 State Maps
U.S. DEPARTMENT OF
…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
October 01, 2016 - 2015 National Healthcare Quality and Disparities Report: Chartbook on Person- and Family-Centered Care
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
CHARTBOOK
ON
PERSON- AND
FAMILY-CENTERED
CARE
National Healthcare Quality and Disparities Report
This document …
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psnet.ahrq.gov/perspective/conversation-withatul-gawande-md-ma-mph
September 01, 2007 - AG: I partly feel that some of that is not a bad thing. … the older generation, throwing angry fits, getting testy after somebody says somethingthat kind of thing … The thing that opened my eyes about it was the recognition that SARS was being transmitted from one hospital
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psnet.ahrq.gov/perspective/what-have-we-learned-about-safe-inpatient-handovers
March 01, 2011 - VA: The major thing we've learned is that handoffs are risky and variable. … VA: I would add one more thing, which is that buried in the 2011 ACGME duty hour recommendations, it
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www.ahrq.gov/evidencenow/projects/urinary/optima-interview.html
November 01, 2024 - The most important thing practices can do to treat UI is to start off by gaining confidence in any single
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digital.ahrq.gov/sites/default/files/docs/survey/engaging-diverse-patients-in-hit-use.pdf
January 01, 2004 - Engaging diverse patients in health information
technology use
University of California, San Francisco; San Francisco, California
This is a questionnaire designed to be completed by individuals with chronic care needs in
patient homes. The tool includes questions to assess the current state of patient portals,…
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psnet.ahrq.gov/perspective/how-does-infection-prevention-fit-safety-program
March 01, 2014 - The useful thing about the mandatory requirements was the strong external positive reinforcement provided … of trying to move people along and give them feedback versus saying as a system, "You must do this thing … The other thing that needs to be recognized is the importance of clinical leaders and those clinical