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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.pdf
    May 19, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Guide to Patient and Family Engagement Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with whi…
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Branding_Your_Quality_Report_2011_05_15_Transcript.pdf
    January 01, 2011 - The first thing that they recommended to us when we got started with them to design our Web site was
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Teamwork_in_QI_2012_02_01_Transcript.pdf
    January 01, 2012 - Teamwork in Quality Improvement Teamwork in Quality Improvement February 2012  Podcast Speaker Marjie Harbrecht, CEO, HealthTeamWorks Moderator Carla Zema, Consultant, CAHPS User Network; Assistant Professor of Economics and Health Policy, Saint Vincent College Presentation Available https://www.ca…
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? AHRQ Safety Program for Perinatal Care Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with which y…
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/video-transcript-spanish.docx
    April 21, 2014 - My friend Julie works at Averly Point, or did, until the same thing happened to her. … I think talking to Thomas is the next step and the right thing to do. … The most important thing is that you are honest. We can all learn from this and move forward. … You know as well as I do that people have gotten fired over this sort of thing.
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 6) Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family adviso…
  7. www.qualitymeasures.ahrq.gov/ncepcr/tools/self-mgmt/how-script.html
    February 01, 2016 - When we have a patient who's been designated with a chronic illness, first thing is the provider-patient
  8. Guide (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
    March 01, 2017 - Then do the same thing with a day shift staff member.
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov Why Create CG-CAHPS 3.0? • CAHPS surveys evolve to keep pace with changing environment of health care delivery • Care coordination had long been a focus of CAHPS development and testing efforts • Promote alignment of content and appro…
  10. www.qualitymeasures.ahrq.gov/workingforquality/events/webinar-introducing-nine-levers-to-support-the-aims-and-priorities.html
    November 01, 2016 - Strategy: How It Works [Slide 9] If we agree that collaboration and alignment of effort is a good thing … Trickier, of course, is to hardwire process improvement: it's one thing to do a project, but it's another … One of the hospitals stood up and said that they instituted this thing called "good catch" and everybody … providers face huge barriers in our current payment system that make it very difficult to do the right thing … One thing is to figure out exactly how long that window has to be with the current rate of data trickling
  11. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=12&search_api_fulltext=&sort=desc
    Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
    January 01, 2010 - Strategies to Improve Communication Between Pharmacists and Patients Strategies to Improve Communication Between Pharmacists and Patients [Presenters Names Here] Developed by Sunil Kripalani, MD, MSc and Kara L. Jacobson, MPH, CHES [Introductions: Please have participants introduce themselves. During their introd…
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
    January 01, 2017 - communication on team performance “It still seems incomprehensible to her that such a seemingly minor thing—a … MODEL TEAMSTEPPS 05.2 Slide ‹#› Shared mental model – demonstrates we can both be seeing the same thing
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
    June 01, 2020 - try to point all of our research and understanding patient safety better and trying to make the safe thing … , the easy thing to do, because we also realize that patient safety is one of many priorities that clinicians … 2018 https://www.ahrq.gov/sops/index.html 3 Brady, Slide 9 The last thing … In addition, I just want to mention one other thing, is that hospital users can submit data from both … So I want to say, one thing, for sure, is that submitting to the database is completely free and the
  15. www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/sands.html
    August 01, 2017 - liability and patient safety environments in the State, and most interviewees believed it was "the right thing … Proponents believe that DA&O is "the right thing to do," not only because it compensates patients who … The consistent view that such a model is the "right thing to do" ethically, with cost savings as an additional … Most stakeholders believe it is “the right thing to do,” despite its challenges.
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-080917.pptx
    January 01, 2017 - Satisfaction TEAMSTEPPS 05.2 Slide ‹#› August TeamSTEPPS Monthly Webinar Shape the Path Make the RIGHT Thing … the EASY Thing to do Tweak the Environment Airplane bathrooms Build Habits Checklists, Action-Triggers
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-healthpromotion-education-cgcahps-adult-2357-11a.docx
    September 21, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Promotion & Education Population Version: Adult Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Promotion & Education Population Version: Adult Language: English Users of the CAHPS® Clinician & Group Survey are free to in…
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
    September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix G. Training Team Members How To Use the Checklist There are several ways you can train team members how to use the checklist. Here are some helpful things to re…
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/09-diagnostic-safety-practice-orientation.pptx
    November 24, 2020 - really was able to get information that I may not have, had I butted in, and so that's been a huge thing … really was able to get information that I may not have, had I butted in, and so that's been a huge thing
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - Finally, just very simply stated, not always simply done though, but trying to make the safest thing … that we can do in healthcare, the easiest thing to do too. … changes in processes or policies that you're making but, also understand that when you're changing one thing … The first thing we would do is review our percent positive scores on the surveys composite measures. … The first thing we're going to do is say how are we doing?

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