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  1. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - And an actionable example might be something like the most important thing that I really feel is that … One person said I'm appreciative; they always prescribe me what I need for each thing that is not working … And one thing we heard time and time again is please, please we don’t want a new password. … So one thing I’ll point out here is we have 434 surveys. … And at the bottom one thing that was mentioned. That’s me.
  2. www.healthcare411.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
    September 01, 2015 - The most important thing is to remember to keep your diet consistent.
  3. www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
    June 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  4. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Updated 3/20/17 Patient Experience Measures from the CAHPS® Child Hospital Survey Introduction.....................…
  5. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    April 21, 2014 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing
  6. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
    April 13, 2017 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define the problem and why it is important. · Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed. · Speculating about the cause of a problem before a th…
  7. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - Practice Member Survey Code Book Practice Member Survey Code Book 1 1 NOTE: AR1-AR14 constitutes the 14 item adaptive reserve scale. On your collaborative’s survey, AR1-AR14 are to remain in their exact order shown in the codebook. 2 For details on s…
  8. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…
  9. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…
  10. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
    March 01, 2016 - The whole thing works better if everyone is working on something and that the targets and priorities … I'll just give everybody pain meds and that kind of thing. We don't believe in that at all. … kind of thing. Susan Edgman-Levitan That's great. … The good thing is that throughout all of our QI measures there's usually one site that is excelling … Susan Edgman-Levitan I just want to jump in and say one thing about that.
  11. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
    May 01, 2017 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing
  12. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Providers told parent how to report mistakes Helping Your Child Feel Comfortable Providers asked about thing
  13. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - ENSW_Practice_Member_Survey Information Sheet Date: 08-21-2015 Valid for Use Through: COMIRB APPROVED 09-Mar-2016 Study Title: EvidenceNOW Southwest Principal Investigator: W. Perry Dickinson, MD COMIRB No: 15-0403 Version Date: 08-21-2015 Version No: 2 You are being asked to be in this research study becaus…
  14. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? AHRQ Safety Program for Perinatal Care Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with which y…
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
    June 01, 2020 - try to point all of our research and understanding patient safety better and trying to make the safe thing … , the easy thing to do, because we also realize that patient safety is one of many priorities that clinicians … 2018 https://www.ahrq.gov/sops/index.html 3 Brady, Slide 9 The last thing … In addition, I just want to mention one other thing, is that hospital users can submit data from both … So I want to say, one thing, for sure, is that submitting to the database is completely free and the
  16. www.healthcare411.ahrq.gov/patient-safety/reports/liability/sands.html
    August 01, 2017 - liability and patient safety environments in the State, and most interviewees believed it was "the right thing … Proponents believe that DA&O is "the right thing to do," not only because it compensates patients who … The consistent view that such a model is the "right thing to do" ethically, with cost savings as an additional … Most stakeholders believe it is “the right thing to do,” despite its challenges.
  17. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - Finally, just very simply stated, not always simply done though, but trying to make the safest thing … that we can do in healthcare, the easiest thing to do too. … changes in processes or policies that you're making but, also understand that when you're changing one thing … The first thing we would do is review our percent positive scores on the surveys composite measures. … The first thing we're going to do is say how are we doing?
  18. Coaching Scenarios (pdf file)

    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
    April 24, 2017 - Coaching Scenarios Coaching Workshop Coaching Scenarios 1 and 2 INSTRUCTIONS: Read the scenarios below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, assume an interactive role by questioning and sharing…
  19. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
    February 16, 2011 - is this a good thing?
  20. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p-transcript.docx
    April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix P. Evaluating and Selecting Hand Hygiene Products Transcript/Facilitator Notes Tim: (Slide 1) Hello, my name is Tim Landers. I'm an assistant professor at the Ohio State University Colle…

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