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  1. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-use-ready-or-not.pdf
    August 27, 2018 - Ready or Not: Addressing Tobacco Use Ready or Not... Addressing Tobacco Use 1 Ready or Not... Addressing Tobacco Use 2 Welcome by Carol Ripley-Moffitt, MDiv, CTTS Hello, I’m Carol Ripley Moffitt, director of the UNC Nicotine Dependence Program. Although trained as a tobacco treatment specialist, m…
  2. www.healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
    August 01, 2022 - CARE PROCESS Could a similarly credentialed person do the same thing in a similar situation with
  3. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Sample Telephone Script for the CAHPS Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Sample Telephone Script for the CAHPS Child Hospital Survey (Child HCAHPS) Document No. 962 Updated 4/17/2017 Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS) The foll…
  4. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - A double-barreled question asks about more than one thing at the same time; this format is not used
  5. www.healthcare411.ahrq.gov/practiceimprovement/delivery-initiative/mccannon/index.html
    December 01, 2020 - Ideas and Advice Slide 3 "I think when people look back at our time, they will be amazed at one thing
  6. www.healthcare411.ahrq.gov/challenges/past/care-transitions/index.html
    January 01, 2022 - consumers to be in control, informed, entertained, engaged, and activated around the most important thing
  7. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Strategy 4: IDEA Discharge Planning (Tool 2b) Be Prepared to Go Home Booklet Before you leave the hospital, we want to make sure you feel ready to be at home. During your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns. We want you to have all …
  8. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - TeamSTEPPS 2.0: Coaching Scenario 1 TeamSTEPPS 2.0 Coaching Scenarios – D-9-37 Coaching Workshop Coaching Scenario 1 INSTRUCTIONS: Read the scenario below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, as…
  9. www.healthcare411.ahrq.gov/ncepcr/research-transform-primary-care/transform/profile/cooley.html
    August 01, 2018 - It's constantly evolving; if you get one thing going, there's always something else you can improve upon
  10. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/SOPS101_Webcast_Transcript.pdf
    June 01, 2022 - improvements, improve communication and engagement between clinicians and patients, and make the safe thing … the easy thing to do. … Laura Gray Sure thing. Good questions on supplement items. … So I just want to bring up one key thing and for any of those nursing home users out there, we understand
  11. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - About the CAHPS Patient Narratives Elicitation Protocol CAHPS® Clinician & Group Survey and Instructions About the CAHPS Patient Narrative Elicitation Protocol Document No. 2315 Updated April 24, 2018 About the CAHPS® Patient Narrative Elicitation Protocol Introduction .................................…
  12. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/webinars/webinar6_falls_sustainingpractices.pdf
    January 01, 2013 - Sustaining Fall Prevention Practices at Your Hospital Sustaining Fall Prevention Practices at Your Hospital Presented by Pat Quigley, Ph.D., M.P.H., ARNP, CRRN, FAAN, FAANP Associate Director, VISN 8 Patient Safety Center Associate Chief for Nursing Service/Research Welcome! Thank you for joining this webin…
  13. www.healthcare411.ahrq.gov/talkingquality/resources/writing/tip6.html
    May 01, 2015 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  14. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module9.pptx
    March 07, 2019 - Although we all know this is the right thing to do, we must show concrete measures that show success.
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
    November 09, 2016 - Just Culture Webcast Intro Using Just Culture to Improve Hospital Survey on Patient Safety Culture Results Webcast November 9, 2016 1:00-2:00 ET Presented by Westat under contract to the Agency for Healthcare Research and Quality Need Help? • No sound from computer speakers? – Join us by phone: 855-442-57…
  16. www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module2/office_structure-ig.html
    September 01, 2015 - One thing to keep in mind is that the patient is always at the center of the office-based team.
  17. www.healthcare411.ahrq.gov/talkingquality/plan/environment.html
    June 01, 2016 - Availability and Degree of Choice One thing you will need to determine is whether your audience has
  18. www.healthcare411.ahrq.gov/talkingquality/explain/support/help.html
    November 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
    September 01, 2015 - Boss: We already have a venue and a date, which is a good thing but also creates the need for efficient
  20. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population: Child Language: English Notes • Release of 3.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by video, the…

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