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21. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
    March 06, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 9) Guide to Patient and Family Engagement Patient and Family Advisor Orientation Manual Guide to Patient and Family Engagement Table of Contents About This Orientation Manual ..........................................................…

22. Appendix-K-Debrief-Audio-Facnotes (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    April 21, 2014 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing

23. Quality Improvement Study Framework (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
    April 13, 2017 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define the problem and why it is important. · Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed. · Speculating about the cause of a problem before a th…

24. Practice Member Survey Code Book (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - Practice Member Survey Code Book Practice Member Survey Code Book 1 1 NOTE: AR1-AR14 constitutes the 14 item adaptive reserve scale. On your collaborative’s survey, AR1-AR14 are to remain in their exact order shown in the codebook. 2 For details on s…

25. Child Hospital Survey (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name: Child_HCAHPS_English_Survey_954a.docx Last updated: May 12, 2016 Instructions for Front Cover • Replace the cover of this document with your own front cover. Include a user-friendly title and your own logo. •…

26. Strategy 2: Communicating for Improve Quality (Tool 4) (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
    May 24, 2013 - Strategy 2: Communicating for Improve Quality (Tool 4) Guide to Patient and Family Engagement We are partners in your care We work to make sure you get the best care possible. We will: • Give you timely and complete information about your care • Ask about and listen to your concerns • Explain t…

27. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
    May 01, 2017 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing

28. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Providers told parent how to report mistakes Helping Your Child Feel Comfortable Providers asked about thing

29. Strategy 2: Communicating for Improve Quality (Tool 4) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 4) We are partners in your care We work to make sure you get the best care possible. Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 4) Guide to Patient and Family En…

30. SOPS Medical Office Items and Composite Measures (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
    October 04, 2023 - SOPS Medical Office Items and Composite Measures SOPS® Medical Office Survey Items and Composite Measures Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based sur…

31. ENSW_Practice_Member_Survey (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - ENSW_Practice_Member_Survey Information Sheet Date: 08-21-2015 Valid for Use Through: COMIRB APPROVED 09-Mar-2016 Study Title: EvidenceNOW Southwest Principal Investigator: W. Perry Dickinson, MD COMIRB No: 15-0403 Version Date: 08-21-2015 Version No: 2 You are being asked to be in this research study becaus…

32. Medical Office Survey on Patient Safety Culture: Background and Information for Translators (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
    January 01, 2010 - Medical Office Survey on Patient Safety Culture: Background and Information for Translators Agency for Healthcare Research and Quality (AHRQ) Medical Office Survey on Patient Safety Culture Background and Information for Translators January 2010 Purpose and Use of This Document In this …

33. AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/become-an-advisor.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Am I Ready to Become an Advisor? AHRQ Safety Program for Perinatal Care Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with which y…

34. Strategy 1: Working with Patients & Families as Advisors (Tool 6) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_6_Checklist_508.docx
    February 10, 2011 - Strategy 1: Working with Patients & Families as Advisors (Tool 6) Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 6) Am I Ready to Become an Advisor? Are you thinking about becoming a patient and family adviso…

35. How to Incorporate Self-Management Support into your Practice (Video Transcript) | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/ncepcr/tools/self-mgmt/how-script.html
    February 01, 2016 - When we have a patient who's been designated with a chronic illness, first thing is the provider-patient

36. Medical Office SOPS Translation Information | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

37. Reforming the Medical Liability System in Massachusetts: Communication, Apology, and Resolution (CARe) | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/patient-safety/reports/liability/sands.html
    August 01, 2017 - liability and patient safety environments in the State, and most interviewees believed it was "the right thing … Proponents believe that DA&O is "the right thing to do," not only because it compensates patients who … The consistent view that such a model is the "right thing to do" ethically, with cost savings as an additional … Most stakeholders believe it is “the right thing to do,” despite its challenges.

38. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
    September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix G. Training Team Members How To Use the Checklist There are several ways you can train team members how to use the checklist. Here are some helpful things to re…

39. EvidenceNOW: A Model for Heart Health and Beyond (pdf file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/evidencenow-story.pdf
    September 01, 2021 - There is more work to be done, but one thing is clear: the EvidenceNOW model works. 4 AHRQ

40. Suppl Pcmh-Items Cg-Cahps-Adult-Survey 2357-2A (doc file)
    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    March 11, 2016 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home Population Version: Adult Supplemental Patient-Centered Medical Home Items for the CAHPS® Clinician & Group Survey 3.0 Population Version: Adult Language: English Read about the Patient-Centered Medical Home Item Set. Users o…