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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/navigating-hierarchy-transcript.doc
December 10, 2013 - So the first thing that I’ll do is disclose to you that I have a very large, 30-plus year nursing chip … So the first thing that you’ll see – and, Paul, if you would switch to the next slide – is why is there … But it’s a fascinating historical perspective that still exists today and I would say the same thing … So the first thing that I wanted to do – you know, I’m in a hospital as a consultant and I’m thinking … We are all working at the same picture and seeing a similar thing and sometimes having everybody talk
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www.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-transcript.html
December 01, 2017 - So the first thing that I'll do is disclose to you that I have a very large, 30-plus year nursing chip … So the first thing that you'll see – and, Paul, if you would switch to the next slide – is why is there … But it's a fascinating historical perspective that still exists today and I would say the same thing … So the first thing that I wanted to do – you know, I'm in a hospital as a consultant and I'm thinking … We are all working at the same picture and seeing a similar thing and sometimes having everybody talk
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-advancing-methods-4.pdf
March 03, 2021 - CAHPS
PE Coach Completed
Communication with
families over scheduling
Clinicians Call families 1st thing … Dudley Completed
Communication with families
over scheduling
Cl inic ians Call families 1st thing
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - Shaller, Slide 26
And the first thing is that not only are patients often the best and sometimes the … Shaller, Slide 28
Another important thing to know about CAHPS surveys is that they are all based on … Shaller, Slide 29
Another thing that you should know about CAHPS surveys is that the survey content … Shaller, Slide 30
Another thing to know is that standardization of CAHPS surveys actually is the key … The other thing to consider in sampling is how are you planning to use the data?
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/stories-transcript.html
June 01, 2017 - And that was the first thing I had issues with, you know, gathering data for that.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-transcript.html
December 01, 2017 - messages to maybe check back and read back to ensure that we— to let the sender know that this is the thing … So, the next thing— what we encourage you to do is to educate both yourself and your staff on the science … I know one thing that we've done for some of our projects, something that we've encouraged, we'll go … Lisa Lubomski: As we're waiting for questions, I have another thing that I'd like to mention.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-transcript.doc
June 03, 2014 - messages to maybe check back and read back to ensure that we— to let the sender know that this is the thing … So, the next thing— what we encourage you to do is to educate both yourself and your staff on the science … I know one thing that we’ve done for some of our projects, something that we’ve encouraged, we’ll go … Lisa Lubomski:
As we’re waiting for questions, I have another thing that I’d like to mention.
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www.ahrq.gov/hai/cusp/toolkit/content-calls/clabsi-invest.html
April 01, 2013 - The other thing that we did was – did someone speak up? … the number of steps they take and make things simpler, the more likely that they will do the right thing … The other thing I’ve noticed is that when the patient has a lot of drainage, especially if their co-ags … The only thing that I would say is that at least for your team that they know they’re not the ones that … That gentle thing that we’ve learned and being very careful inner-outer, we have to kind of let that
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/infectious-complications-090914.pptx
January 01, 2014 - The people who actually see it, you know, are more prone to doing the thing. … The people who think it is burdensome because it's another thing for them to do are not really enthusiastic … think those are the day-to-day clinical practice frustrations where it's sometimes hard to do the right thing
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www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
September 01, 2016 - But when you are hearing the same thing again and again and again from a significant number of people … And the first thing I’d like to say is that when you see the name CAHPS with the trademark symbol, you
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www.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Other sponsors can do the same thing through effective outreach efforts.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - CAHPS QI The Case for Improving Patient Experience
The Case for Improving Patient Experience
October 2011 Podcast
Speaker
Larry Morrissey, MD, Medical Director of Quality Improvement, Stillwater Medical Group
Moderator
Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
June 02, 2025 - One thing I want to point out with the problem statement is, we never want to hint at the cause of the … Now, an important thing to point out when we're talking about baseline data is if benchmarking data is … One thing to point out about causes. … The one that's highlighted in red here—let's just say for the sake of this example—that's the first thing
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/snac-final-report-mar2023.pdf
January 01, 2025 - We will promote the design of medical
technology so that it's easy to do the right thing
and hard to … do the wrong thing
Add:
Add:
Round 2: Aim Ranking
Rank 1-10, with 1 being most preferred and 10 … 6 4 1 to 9
We will promote the design of medical
technology so that it's easy to do the right thing … and hard to do the wrong thing
6.1 2 1 to 10
Our willingness (promise) to include the patient's … and hard to do the wrong thing
5.6 2 2 to 8
Augment measurement of harm
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www.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/stayactive-tr.html
September 01, 2015 - The most important thing is to remember to keep your diet consistent.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplsp.docx
June 02, 2025 - Template for Manual Creation of the AHCP: Spanish-Speaking Patients
** Triaga este plan a TODAS sus citas **
Plan de Cuidado Para:
[Patient name]
Dia de Alta: [discharge date]
¿Preguntas o problemas sobre este paquete?
Llame a su transición a la portada enfermera: (xxx) xxx-xxxx DE PHOTO HERE
¿Problemas serios de …
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www.ahrq.gov/workingforquality/events/webinar-2014-qdr-working-together-to-improve-health-care.html
November 01, 2016 - us some time to come up with the first strategy, but we did publish that in 2011 and the important thing … The thing I like to emphasize is that the images on this slide and the slide before it, number 23, don't … overall trends, but then you'll also see the variations by age and by race/ethnicity, and the other thing … the language for everything that we do, for every aim, for every priority and not make it a separate thing … state-based benchmarks so it's not done at the institutional level, probably the first, most important thing
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child-survey-measures.html
May 01, 2016 - CAHPS Child Hospital Survey Measures
For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 483 KB)
Communication Between You and Your Child's Nurses
Q14 Nurses listened carefully to parent
Q15 Nurses explained things to parent in a way that was easy to…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/engaging-staff-stories-transcript.docx
May 01, 2017 - And that was the first thing I had issues with, you know, gathering data for that.
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www.ahrq.gov/news/newsroom/case-studies/201521.html
July 01, 2015 - “TeamSTEPPS gave people permission to do the right thing and provided processes in the context of patient