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  1. www.ahrq.gov/hai/tools/mvp/modules/cusp/learn-from-defects-fac-guide.html
    February 01, 2017 - Are there aspects of your patient safety that inadvertently promote doing the wrong thing or engaging
  2. www.ahrq.gov/hai/tools/mvp/modules/cusp/physician-staff-engagement-facguide.html
    March 01, 2017 - Physician and Staff Engagement: Facilitator Guide AHRQ Safety Program for Mechanically Ventilated Patients Slide 1: Physician and Staff Engagement Say: Today, we will give you an overview of physician and staff engagement. Slide 2: Learning Objectives Say: After this session, you will be able to…
  3. www.ahrq.gov/cahps/news-and-events/news/archive/index.html
    June 01, 2024 - Archived Announcements About CAHPS Surveys AHRQ Post Webcast Materials for "Learning from Patient Narratives Through Innovative Feedback Reporting Methods" (May 2023) This webcast provided an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys and patient narratives and d…
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
    April 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Strategy 2: Communicating to Improve Quality (Tool 3) Get to Know Your Health Care Team Guide to Patient and Family Engagement :: 1 Getting to know your health care team helps you get the best care possible. …
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.pdf
    April 02, 2025 - Strategy 2: Communicating to Improve Quality (Tool 3) Guide to Patient and Family Engagement :: 1 Get to Know Your Health Care Team Getting to know your health care team helps you get the best care possible. The members of your health care team include: • You • Family or friends, as you wish • Different…
  6. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/149-cusp-tip-sheet-assembling-team.docx
    October 01, 2024 - AHRQ Safety Program for MRSA Prevention CUSP Tip Sheet: Assembling the CUSP Team ICU & Non-ICU Purpose Teamwork and interprofessional collaboration are important to high-quality patient care. A culture of teamwork and learning from mistakes helps improve patient safety. The Comprehensive Unit-based Safety Program (CUS…
  7. www.ahrq.gov/hai/tools/mrsa-prevention/toolkit/cusp.html
    October 01, 2024 - MRSA Prevention Toolkit: ICUs & Non-ICUs The Comprehensive Unit-based Safety Program (CUSP) for MRSA Prevention Previous Page Next Page Table of Contents MRSA Prevention Toolkit: ICUs & Non-ICUs Welcome to the Toolkit for MRSA Prevention in ICU & Non-ICU Settings The Four Key Strategies of MRSA …
  8. www.ahrq.gov/news/blog/ahrqviews/hospice-care-ensure-quality.html
    December 01, 2022 - AHRQ Views: Blog posts from AHRQ leaders For Hospice Care, a Pressing Need to Ensure Quality for Patients and Families DEC 20 2022 By Members of AHRQ’s National Advisory Council: Krista Hughes, B.C.P.A., and Andrew D. Auerbach, M.D., M.P.H. Krista Hughes, B.C.P.A. …
  9. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html
    December 01, 2019 - Step 2: Form an Advisory Group Review all steps in the process of planning a survey project: Step 1: Form a Project Team .  Step 2: Form an Advisory Group.   Step 3: Define Your Goals . Step 4: Plan a Communications Strategy . Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an Ev…
  10. www.ahrq.gov/talkingquality/resources/writing/tip7.html
    November 01, 2019 - Tip 7. Test a Health Care Quality Report With Your Audience Members of your intended audience are the ones who will decide whether your report card is worth reading, and whether they can understand and use it. This means that feedback from readers is the “gold standard” of how well your report card is working…
  11. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/EvidenceNOW-BSC-AL-profile.pdf
    September 01, 2021 - EvidenceNOW Building State Capacity Profile: Alabama Cooperative Alabama Cooperative Project Name: Alabama Cardiovascular Cooperative Principal Investigators: Andrea L. Cherrington, MD, MPH and Elizabeth Jackson, MD, MPH, FAHA, University of Alabama at Birmingham Cooperative Partners: Alabama Department …
  12. www.ahrq.gov/hai/cauti-tools/archived-webinars/patient-family-engagement-ed-slides.html
    December 01, 2017 - Patient and Family Engagement in the Emergency Department Slide Presentation Slide 1 Patient and Family Engagement in the ED Sue Collier, RN, MSN, FABC Clinical Content Development Lead Health Research & Education Trust American Hospital Association Image: Photo of Sue Collier, RN. Slide 2 Le…
  13. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring.pptx
    July 01, 2023 - Note that situation awareness is not a static "thing" or concept. … The purpose of this exercise is to showcase how each of us can look at the same thing and sometimes see
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
    January 01, 2014 - 2014 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2014 CAHPS Clinician & Group Survey Database 2014 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD …
  15. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt3.pdf
    June 01, 2014 - QDR 2014: Chartbook for Hispanic Health Care, Part 3 Chartbook on Health Care for Hispanics Part 3: Trends in Access and Priorities of the National Quality Strategy 2014 National Healthcare Quality and Disparities Report | 41 PART 3: TRENDS IN ACCESS AND PRIORITIES OF THE NATIONAL QUALITY STRATEGY 2014 QDR Cha…
  16. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_7-implementation.pptx
    July 01, 2023 - Implementing the SPPC-II Teamwork Toolkit - PowerPoint Presentation Implementing the  SPPC-II Teamwork Toolkit Module 7 of 8 SPPC-II Toolkit AHRQ Pub. No. 23-0046 July 2023 Hospital AIM Team Leads SPPC-II SCRIPT Welcome to Module 7 of the SPPC-II Teamwork Toolkit. In this module, we’ll discuss tactics and plannin…
  17. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_7-implementation.pptx
    July 01, 2023 - Implementing the _x000b_SPPC-II Teamwork Toolkit - PowerPoint Presentation Implementing the  SPPC-II Teamwork Toolkit Module 7 of 8 SPPC-II Toolkit AHRQ Pub. No. 23-0046 July 2023 Hospital AIM Team Leads SPPC-II SCRIPT Welcome to Module 7 of the SPPC-II Teamwork Toolkit. In this module, we’ll discuss tactics and …
  18. www.ahrq.gov/talkingquality/explain/numbers.html
    November 01, 2018 - Why Aren't Numbers and Graphs Sufficient for a Quality Report? Quality reports need a brief and compelling explanation of the purpose and value of the information they contain, as well as the trustworthiness of the report’s sponsor. This page discusses why this is necessary. Quality Information Is New Som…
  19. www.ahrq.gov/talkingquality/plan/subject.html
    December 01, 2022 - What Will Be the Subject of Your Health Care Quality Report? The subject of a quality report could be any level of the health care system, including: Health plans and insurance carriers. Hospitals. Medical groups or clinics. Individual clinicians. Nursing homes. Home health agencies. Behavioral …
  20. www.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - Examples include the following: Improve your systems to "make it easy to do the right thing" and

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