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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
    July 01, 2014 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Da…
  2. www.ahrq.gov/news/newsroom/case-studies/202402.html
    July 01, 2024 - Sierra Vista Hospital Uses AHRQ Toolkit To Slash Catheter Use and Eliminate Infections Search All Impact Case Studies July 2024 Sierra Vista Hospital, an 11-bed critical access hospital in Truth or Consequences, New Mexico, implemented practices from AHRQ’s Toolkit for Reducing Catheter-Associated Urinary …
  3. www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/share-conversation-starters.pdf
    October 01, 2024 - The SHARE Approach: Conversation Starters The SHARE Approach: Conversation Starters The SHARE Approach provides five elements to guide shared decision-making discussions with patients. These can be used in any order, and you may need to use some of the elements multiple times to reach a decision with your…
  4. www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - CAHPS Dental Plan Survey Measures For more information: Patient Experience Measures for the CAHPS Dental Plan Survey (PDF, 614 KB) Care From Dentists and Staff Q6          How often did your regular dentist explain things in a way that was easy to understand? Q7          How often did your regular dentis…
  5. www.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module4-speaker-notes.html
    February 01, 2023 - Preventing CAUTI in the ICU Setting Module 4: Summary and Next Steps Facilitator Notes Slide 1 No notes for this slide. Slide 2 Say: You’ve now seen three modules on how to stop catheter-associated urinary tract infections, or CAUTI, in your intensive care unit, or ICU. In Module 1, you learned th…
  6. www.ahrq.gov/news/newsroom/case-studies/201506.html
    April 01, 2015 - Penn Medicine Chester County Hospital Implements AHRQ Toolkit to Reduce Readmissions Search All Impact Case Studies April 2015 Penn Medicine Chester County Hospital, a 257-bed complex in West Chester, Pennsylvania, part of the University of Pennsylvania Health System, was one of 10 hospitals involved in AHR…
  7. www.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - Conducting Cognitive Testing for Health Care Quality Reports One of the most useful techniques available to report sponsors who want to test materials with their audience is cognitive testing. Cognitive testing is an interview method for investigating the thought processes and reactions that people have as they…
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid Survey 5.1 Language: English Notes • Release of 5.1 version: The CAHPS team updated this survey in the fall of 2020. To reflect the fact that patients are receiving health care in person, by phone, and by vid…
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population: Child Language: English Notes • References to “this provider” rather than “this doctor:” This survey uses “this provider” to refer to the individual specifically named in Question 1. A “provider” could be a do…
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: English • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing dat…
  11. www.ahrq.gov/evidencenow/projects/heart-health/evidence/smoking.html
    March 01, 2021 - Smoking Cessation Evidence and Resources About 42 million people in the United States (nearly 18 percent of the population) currently smoke. Tobacco use is a leading cause of illness, disability, and death in the United States. Cigarette smoking accounts for one out of every five deaths and is estimated to incr…
  12. www.ahrq.gov/diagnostic-safety/resources/issue-briefs/probabilistic-thinking2.html
    September 01, 2022 - Improved Diagnostic Accuracy Through Probability-Based Diagnosis Fundamental Concepts for Understanding Probability Previous Page Next Page Table of Contents Improved Diagnostic Accuracy Through Probability-Based Diagnosis Introduction Fundamental Concepts for Understanding Probability Probabi…
  13. www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
    October 01, 2015 - Let Consumers Select Health Plans or Providers To Compare Most sponsors aim to provide information on all the health plans or providers in their market area. In some cases, the number of entities is large, especially when the report is for the Nation, a State, or a large region or locality. Strategies for Nar…
  14. www.ahrq.gov/evidencenow/projects/heart-health/about/origin.html
    March 01, 2021 - Origin Origins of EvidenceNOW The ability to integrate and implement new discoveries into patient care creates a stronger, more effective health care system. But not all discoveries are equal. We turn to evidence to understand what works and how best to integrate effective approaches and treatments into pat…
  15. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/webinars/innovative-use-pcr-091423.pdf
    September 14, 2023 - Innovative Use of Technology in Primary Care Delivery - Slide Presentation National Center for Excellence in Primary Care Research Presents Innovative Use of Technology in Primary Care Delivery September 14, 2023 Presented by: Anjana Estelle Sharma, MD, MAS Adrian Aguilera, PhD Ryan J Coller, MD, MPH Nicole…
  16. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/psychological-safety-slides.pdf
    March 18, 2025 - NAA National Webinar, February 2025: Establishing Psychological Safety for Healthcare Workers Creating and Maintaining a Culture of Safety Series (Session 1) Establishing Psychological Safety for Healthcare Workers NATIONAL WEBINAR SERIES February 18, 2025 Housekeeping Instructions • This webinar will be record…
  17. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Postdischarge Followup Phone Call Script (Patient Version) Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Measures th…
  18. www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/section5part2.html
    January 01, 2020 - Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 2 of 2) Contents On Page 1 of 2: 5.A. Analyze CAHPS Survey Results 5.B. Analyze Other Sources of Information for Related Information Page 2 of 2: 5.C. Evaluate the Process of Care Delivery 5.D. Gather Input From Stakeh…
  19. www.ahrq.gov/news/newsroom/case-studies/201904.html
    June 01, 2019 - TeamSTEPPS® Helps St. Louis Hospital Keep C-Section Rate Low Search All Impact Case Studies June 2019 Staff at SSM Health St. Mary's Hospital in St. Louis used AHRQ’s TeamSTEPPS training to improve their teamwork and communication, helping them to reduce the Cesarean section (C-section) rate for low-risk,…
  20. www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/cauti-icu/preventing-cauti-icu-setting-module_4-speaker-notes.docx
    September 01, 2015 - AHRQ Safety Program for Reducing CAUTI in Hospitals Preventing CAUTI in the ICU Setting Module 4: Summary and Next Steps SAY: SLIDE 1 SAY: You’ve now seen three modules on how to stop catheter-associated urinary tract infections, or CAUTI, in your intensive care unit, or ICU. In Module 1, you learned that hos…

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