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421. Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
     November 01, 2020 - Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Document No. 3350 Page 1 CAHPS Clinician & Group Survey and Instructions Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Introduction This document offers an overvi…

422. Part One: Traditional Practice and Recommendations for Change (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/ena-slides/part1a.html
     October 01, 2015 - The Emergency Nurses Association Presents CAUTI Slides and Transcript Part One: Traditional Practice and Recommendations for Change (continued) Previous Page Next Page Table of Contents The Emergency Nurses Association Presents CAUTI Slides and Transcript Opening Materials: Attribution, Objectives…

423. Assess and Adapt: Understanding the Science of Safety and Reliability | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cauti-tools/archived-webinars/assess-adapt-slides.html
     July 01, 2018 - Assess and Adapt: Understanding the Science of Safety and Reliability Slide Presentation Slide 1 Assess and Adapt: Understanding the Science of Safety and Reliability Lisa H. Lubomski, PhD Assistant Professor, Johns Hopkins Medicine Armstrong Institute for Patient Safety & Quality Department of Anest…

424. CAUTI Prevention Implementation in a Community Hospital
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/assess-adapt-060314.pptx
     March 01, 2009 - CAUTI Prevention Implementation in a Community Hospital Assess and Adapt: Understanding the Science of Safety and Reliability Lisa H. Lubomski, PhD Assistant Professor, Johns Hopkins Medicine Armstrong Institute for Patient Safety & Quality Department of Anesthesiology & Critical Care Medicine 1 1 Learning Ob…

425. Improving Communication and Teamwork in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
     May 01, 2017 - : When implementing the checklist in your facility or changing your existing checklist, the first thing

426. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     April 10, 2025 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Use the filters at left to identify the supplemental items available for the CAHPS survey of interest. Select an item…

427. Implementation-Guide-Appendix-O (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-o.docx
     April 02, 2025 - Appendix O. CAUTI Event Report Template When a catheter-associated urinary tract infection (CAUTI) occurs on your unit, teams can use this tool, adapted from a report developed by the North Carolina Quality Center, to identify root causes. Patient Medical Record Number Admit Date Diagnosis Did the patien…

428. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
     January 01, 2019 - Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 BENEFITS OF PARTICIPATION Sara Toomey, MD, MPhil, MPH, MSc Chief Safety and Quality Officer, SVP Chief Experience Officer Director/PI, Center of Excellence for Pediatric Quality Measurement Boston Children’s Hospital 22 Benefits of Participation •…

429. Communicating With Patients and Families About Antibiotic Decisions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
     September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions Communicating With Patients and Families About Antibiotic Decisions Patients want to feel HEARD1-3 • Say: “What I am hearing you say is [repeat the main concerns].” • Sit at eye level with the patient. • Nod your head to…

430. A One-Stop Shop for Health Care in Suburban North Carolina | Agency for Healthcare Research and Quality
     www.ahrq.gov/evidencenow/model/profiles/burke.html
     March 01, 2021 - A One-Stop Shop for Health Care in Suburban North Carolina "We're kind of like a mini hospital," explains Ms. May Thao, patient care coordinator at Burke Primary Care, a comprehensive family practice that offers a wide range of health care services at the foothills of the Blue Ridge Mountains in Morgantown, Nor…

431. Sustainability and the Premortem Tool: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
     December 01, 2017 - Sustainability and the Premortem Tool: Slide Presentation AHRQ Safety Program for Surgery Slide 1: AHRQ Safety Program for Surgery—Sustainability Sustainability and the Premortem Tool Slide 2: Learning Objectives After this session, you will be able to– List benefits of a premortem exercise from…

432. Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
     October 01, 2014 - Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality Search All Impact Case Studies August 2008 A tool developed by AHRQ provided both a benchmark and a measure of progress for a major quality improvement initiative at Evanston Northwestern Healthcare (ENH). The tool—the Hospital …

433. Toolkit 1. Suspected UTI SBAR Toolkit (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care-updated.pdf
     October 01, 2016 - Toolkit 1. Suspected UTI SBAR Toolkit Nursing Home Antimicrobial Stewardship Guide Determine Whether To Treat Toolkit 1. Suspected UTI SBAR Toolkit Tool 4. Training Modules: Urinalysis and UTIs Improving Care Overview These training modules are designed to be flexible to meet your needs. Training coord…

434. CAHPS American Indian Survey (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
     March 04, 2009 - CAHPS American Indian Survey CAHPS American Indian Survey Adult Questionnaire CAHPS® American Indian Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: american-indian-eng-851.docx Last updated: Marc…

435. Useful Online Tools for CAHPS Survey Users - HAYS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
     January 01, 2022 - Useful Online Tools for CAHPS Survey Users - HAYS Introduction to “Your CAHPS Survey Tool” Ron D. Hays RAND Corporation UCLA Department of Medicine CAHPS patient experience surveys • Assess quality of health care from patient experience ► Access to care ► Timely appointments ► Coordinated care ► Communicatio…

436. 2021 Medicaid and Children's Health Insurance Program (CHIP) Chartbook: What Enrollees Say About Their Experiences With Their Health Plans and Medical Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-hp-chartbook.pdf
     January 01, 2021 - 2021 Medicaid and Children's Health Insurance Program (CHIP) Chartbook: What Enrollees Say About Their Experiences With Their Health Plans and Medical Care THE CAHPS DATABASE CAHPS Health Plan Survey Database 2021 Medicaid and Children's Health Insurance Program (CHIP) Chartbook What Enrollees Say About Their …

437. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
     January 01, 2022 - 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook THE CAHPS DATABASES CAHPS Health Plan Survey Database 2022 Medicaid and Children's Health Insurance Program (CHIP) Chartbook What Enrollees Say About Their Experiences With Their Health Plans and Medical Care CAHPS Health Plan Survey Database …

438. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
     April 07, 2025 - Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr./Ms. _____________. I am [caller’s name], a [type of clinician] from…

439. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
     April 07, 2025 - Postdischarge Followup Phone Call Script (Patient Version) 1 Postdischarge Followup Phone Call Script (Patient Version) This form reinforces the information provided to the patient at discharge. The patient’s discharge information should be available to the interviewer at the time of this call. CALLER: Hello Mr…

440. 2013 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
     January 01, 2013 - 2013 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE 2013 CAHPS Clinician & Group Survey Database 2013 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices AHRQ Contract No.: HHSA290201300003C Managed and prepared by: Westat, Rockville, MD Da…