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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
September 08, 2017 - Patient Experience Measures from the CAHPS Health Plan Survey
Patient Experience Measures from the CAHPS Health Plan Survey
CAHPS® Health Plan Survey and Instructions
Document No. 2109
Updated 9/8/2017
Patient Experience Measures from the
CAHPS® Health Plan Survey
Table of Contents
Introduction.…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/clinician-info-poster.pdf
June 02, 2025 - Microsoft Word - Be_Prepared_for_Providers.V8.docx
…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/echo/about/209_echo-reporting-measures.pdf
January 01, 2004 - Reporting Measures for the ECHO Survey 3.0 Page 1 of 3
Document No. 209 – 8/31/06
For additional guidance, please email cahps1@ahrq.gov or call the CAHPS Help Line at (800) 492-9261.
ECHO® Survey and Reporting Kit 2004
Reporting Measures for the ECHO® Survey
3.0
Items Included in the Measure Reportin…
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www.ahrq.gov/research/findings/final-reports/stpra/stpraapd2.html
April 01, 2018 - No set thing each person cleans, small team, so everyone just automatically gets things done and runs
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/booklets/hip-knee-surgery-booklet.pdf
November 01, 2023 - If hip or knee pain is the main thing that’s kept you from being active, after
surgery it should be
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-role-play-final508.pdf
June 02, 2025 - Warm Handoff Plus: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Warm Handoff Plus
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the clinician.
2. Request a volunteer to play the role of the staff member. T…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025_nursing_home_wps_ptII.pdf
January 01, 2025 - (Item WPE2)
82% 77% 75%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 74% 79%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 74% 78% 78%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 53% 51% 86%
My supervisor can be trusted to do the right thing to keep staff
safe. … (Item WPE2) 79% 76% 72%
My supervisor can be trusted to do the right thing to keep staff
safe.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-workplace-safety-report-appendixes.pdf
January 01, 2025 - (Item WPE2)
82% 77% 75%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 74% 79%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 74% 78% 78%
My supervisor can be trusted to do the right thing to keep staff safe. … (Item WPE2) 53% 51% 86%
My supervisor can be trusted to do the right thing to keep staff
safe. … (Item WPE2) 79% 76% 72%
My supervisor can be trusted to do the right thing to keep staff
safe.
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www.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - Availability and Degree of Choice
One thing you will need to determine is whether your audience has
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
July 25, 2018 - into feasible and useful
solutions and the simple way we describe that obviously is making the safe thing … the easy thing to do. … The first thing we did was review literature and existing surveys to see what's out there and what the
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
June 02, 2025 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
The CAHPS Narrative Elicitation
Protocol
Rachel Grob, Ph.D.
Director of National Initiatives and Clinical Professor,
Center for Patient Partnerships
Madison, WI
www.ahrq.gov/cahps
CAHPS Narrative Elicitation Protocol
• A …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 1)
(Brochure Back)
Is being a patient and family advisor right for you?
Being a patient and family advisor may be a good match with your skills and experiences if you can:
Speak up and share suggestions and potential solutions to help improve hospital car…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_1_Brochure_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 1)
Become a
Patient and
Family Advisor
Working Together
to Help Improve
Our Hospital
Is being a patient and family advisor
right for you?
Being a patient and family advisor may be a
good match with your skills and
experiences if…
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments
Population version: Adult
Learn about the CAHPS Patient Narrative Item Sets .
Placing the items in the survey:
Insert these supplemental items before the "About You" section of the survey.
Introducing the it…
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www.ahrq.gov/sites/default/files/2024-07/carroll-report.pdf
January 01, 2024 - Fried food and all this thing. Try to eat a lot of
good foods. … Yes, and this thing comes and they
[ceremony participants] talk. They talk different languages. … They not cured until they do this thing…[they
say] ‘we want you to do this and this’ and then be cured … It’s just what they believe – it’s kind of cultural thing.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/indwelling-urinary-catheteruse/catheter-insertion/licensed-staff/licensed-catheter.pptx
March 01, 2017 - Catheter Types and Being Part of the Insertion Team
Urinary Catheter Types and
Being Part of the Insertion Team
AHRQ Pub. No. 16(17)-0003-7-EF
March 2017
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Welcome to today’s session on being a part of the urinary catheter insertion team. This training is part o…
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
October 01, 2016 - 2015 National Healthcare Quality and Disparities Report: Chartbook on Person- and Family-Centered Care
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
CHARTBOOK
ON
PERSON- AND
FAMILY-CENTERED
CARE
National Healthcare Quality and Disparities Report
This document …
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
December 01, 2021 - 2021 National Healthcare Quality and Disparities Report Appendixes
2021 National Healthcare Quality and Disparities Report
Appendixes
Appendix A: Data Sources Used for 2021 NHQDR
Appendix B: Definitions and Abbreviations Used in 2021 NHQDR
Appendix C: Measures Used in the 2021 State Maps
U.S. DEPARTMENT OF
…
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www.ahrq.gov/hai/cusp/clabsi-final/clabsifinalap.html
January 01, 2013 - Eliminating CLABSI, A National Patient Safety Imperative: Final Report
Appendix A: Interview Questions
Previous Page
Table of Contents
Eliminating CLABSI, A National Patient Safety Imperative: Final Report
Executive Summary
Report Organization
Program Implementation
Program Impact
What W…
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool12.html
March 01, 2014 - ___ "What might be one thing you could consider doing/changing?"
___ "You seem _____ ( feeling ).